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About msherwood

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    SJC ✈️ TBD

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  1. msherwood

    Signing up is painful

    Hi and welcome to the forums, @xolobi96! Thanks for your feedback. The flow limitation is on the IPS platform side; we can share your feedback with them. On the reCAPTCHA, that's a step we must require as it helps keep the spam down as we get a grip of it.
  2. msherwood

    Great Chat Support

    Thanks for sharing this! @PhilStophas been given a proper "Atta Boy" by our team here!
  3. Not sure as I don't use this feature.
  4. This has been fixed. You can delete your attachments from here: https://forums.malwarebytes.com/attachments/
  5. Great to hear! Thanks for checking and staying on top of this one.
  6. It was our understanding that this one (and some of the other longer standing ones) may be fixed in the 4.3.x update. We haven't moved to that and are working on a deployment plan. We're targeting to be on 4.3.x within this month.
  7. msherwood

    Possible Fraudulent

    Hi @LouisAZ. Unfortunately, the company you worked with is not us and they are running a scam. Our official support team doesn't offer chat on the weekends (you can see options here). Wanted to share this ASAP so you know what's up. As far as your machine and what's going on, hang tight and one of our community members here will jump in and help you. Please make sure you complete the steps above as those will help us serve you better.
  8. msherwood

    Firefox blocker is blocking MB forum

    Dev team is reviewing this. I removed your link.
  9. msherwood

    Firefox blocker is blocking MB forum

    Two things: Can you send your browser console logs? PM to me please. After capturing logs, can you try using just our extension?
  10. msherwood

    Firefox blocker is blocking MB forum

    We're not able to reproduce this in any way. What version of the extension are you using?
  11. msherwood

    Firefox blocker is blocking MB forum

    Perfect, thanks for the details.
  12. msherwood

    Firefox blocker is blocking MB forum

    Thanks. Our extension team will review this a bit more and get back to you.
  13. msherwood

    Firefox blocker is blocking MB forum

    I'm not able to reproduce this. Can you share the steps you took before this showed up?

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