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msherwood

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Everything posted by msherwood

  1. We're hearing reports of conflicts between Malwarebytes Anti-Malware and / or Malwarebytes Anti-Exploit and Microsoft Security Essentials (MSE) or Microsoft System Center Endpoint Protection (SCEP). We have created a KB article to help resolve this conflict: https://support.malwarebytes.com/customer/portal/articles/2650097--malwarebytes-and-microsoft-security-essentials-conflicts?b_id=6442 If needed, a copy of the KB article's solution steps are included below. Solution:
  2. msherwood

    Impossible to Reach Support?

    Thanks for the quick call. Figured out it was routed incorrectly due to the company's splitting. So we never got a notice that you need something. Watch for an email in the next few minutes.
  3. msherwood

    Impossible to Reach Support?

    Sorry to hear this, @BotenRedWolf. Sending you a direct email now.
  4. Hi @changingtide. Checking on this and will be back in touch shortly. Edit: someone from Support will be reaching out to you shortly.
  5. Please do! Thanks for your support!
  6. @SunGirl - please ignore the post with the "1-855" Malwarebytes support number. It was a spam post and is not legit. @nasdaq will be able to help you.
  7. msherwood

    Need help to check my PC

    @Agus - please ignore the post with the "1-855" Malwarebytes support number. It was a spam post and is not legit. @nasdaq will be able to help you.
  8. Hi @cc123! You're most likely fine. Make sure you're using unique and complex passwords on all of your accounts. Also, use two-factor authentication (2FA) wherever possible and a password manager. Take a look over here at this post:
  9. msherwood

    Signing up is painful

    Hi and welcome to the forums, @xolobi96! Thanks for your feedback. The flow limitation is on the IPS platform side; we can share your feedback with them. On the reCAPTCHA, that's a step we must require as it helps keep the spam down as we get a grip of it.
  10. msherwood

    Great Chat Support

    Thanks for sharing this! @PhilStophas been given a proper "Atta Boy" by our team here!
  11. IPS Community Suite 4.3.5 was pushed to our site today July 25, 2018. You can check the details for this release here: IPS Community Suite 4.3.5 Release Notes The IPS Community Suite 4.3.x includes many changes, enhancements, and bug fixes (including some that are not documented). For additional details, please see the following previous release notes: IPS Community Suite 4.3.0 Release Notes IPS Community Suite 4.3.1 Release Notes IPS Community Suite 4.3.2 Release Notes IPS Community Suite 4.3.3 Release Notes IPS Community Suite 4.3.4 Release Notes Please continue to let us know your thoughts and of course, any issues you come across. Below is a list of the previous IPS Community Suite Updates:
  12. Great to hear! Thanks for checking and staying on top of this one.
  13. It was our understanding that this one (and some of the other longer standing ones) may be fixed in the 4.3.x update. We haven't moved to that and are working on a deployment plan. We're targeting to be on 4.3.x within this month.
  14. msherwood

    Possible Fraudulent

    Hi @LouisAZ. Unfortunately, the company you worked with is not us and they are running a scam. Our official support team doesn't offer chat on the weekends (you can see options here). Wanted to share this ASAP so you know what's up. As far as your machine and what's going on, hang tight and one of our community members here will jump in and help you. Please make sure you complete the steps above as those will help us serve you better.
  15. msherwood

    Firefox blocker is blocking MB forum

    Dev team is reviewing this. I removed your link.
  16. msherwood

    Firefox blocker is blocking MB forum

    Two things: Can you send your browser console logs? PM to me please. After capturing logs, can you try using just our extension?
  17. msherwood

    Firefox blocker is blocking MB forum

    We're not able to reproduce this in any way. What version of the extension are you using?
  18. msherwood

    Firefox blocker is blocking MB forum

    Perfect, thanks for the details.
  19. msherwood

    Firefox blocker is blocking MB forum

    Thanks. Our extension team will review this a bit more and get back to you.
  20. msherwood

    Firefox blocker is blocking MB forum

    I'm not able to reproduce this. Can you share the steps you took before this showed up?
  21. Yep, we can do that for you. We will message you via the email on record when it's completed (later today).
  22. msherwood

    Blocking .WS sites as scam

    We’ve removed your site. You see this with our next update coming later today. Thanks for letting us know about it!
  23. msherwood

    Blocking .WS sites as scam

    We’re looking into this. Be back in a bit with clarification.
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