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Seif1993

.tmp popup on every startup

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These two found reg keys are created so the appended service will run from Safe mode and Safe mode with Networking...

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\03374065.sys]
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Network\03374065.sys]

I would not think they are related to the current problem we are struggling with. What are your thoughts on reverting to the reg backup quoted in FRST logs, that action would have to be done with FRST via the recovery environment...

One last scan with FRST via recovery environment, maybe we will see entries we do not see in Normal mode...

Downoad and save FRST to USB Flash drive, make sure to get the correct version, if you are unsure d/l and save both, only the correct one will run. Do not plug Flash Drive into sick PC until booted to Recovery Environment.

http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/

Next,

Boot PC to Recovery Environment, if you are unsure of that action have a read at the following link, maybe bookmark for future reference...

https://www.tenforums.com/tutorials/2294-boot-advanced-startup-options-windows-10-a.html

Next,

From the Windows 10 Tutorial you should get access to the Advanced Startup Options at boot for Windows 10

user posted image


From that window select "Troubleshoot"


user posted image


From the next window select "Advance Options"


user posted image


From that Window select "Command Prompt"

Ensure to plug the flash drive into a USB port... You should now be in Recovery Environment with the Command Prompt Window open......

Continue with the following:
 
  • Select Command Prompt
  • In the command window type in notepad and press Enter.
  • The notepad opens. Under File menu select Open.
  • Select "Computer" or "My PC" and find your flash drive letter and close the notepad.
  • In the command window type E:\frst64 or E:\frst depending on your version. Press Enter Note: Replace letter E with the drive letter of your flash drive.
  • The tool will start to run.
  • When the tool opens click Yes to disclaimer.
  • Press Scan button.
  • It will make a log (FRST.txt) on the flash drive. Please copy and paste it to your reply.


Thank you,

Kevin..

 

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I'll be doing it tomorrow morning as it's getting quite late here. Greatly appreciate the help so far Kevin. Talk to you soon. 

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I even choose another option, "System Image Recovery" and it went to the same screen. My PC boots up fine after that screen. 

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Possibly RE is disabled, do the following:

Open FRST, copy/paste the following inside the text area of FRST. Once done, click on the Fix button. A file called fixlog.txt should appear on your desktop or the folder you saved FRST to. Attach it in your next reply.

Start::
CMD: bcdedit.exe /set {bootmgr} displaybootmenu yes
CMD: bcdedit.exe /set {default} recoveryenabled yes
End::


user posted image
 
Also discussion ongoing at Bleeping Computers, another thread there is very similar to yours. A very experienced colleague is giving help, can you zip up the following folder and upload to Google drive as you did before and post the link...
 
C:\FRST\Hives
 
Thank you,
 
Kevin....

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I just started up my PC to reply to your comment and the pop-up hasn't shown.... I AM TOO SCARED TO RESTART! HELP! The 6 temp files haven't shown up in C:\Users\PC\AppData\Local\Temp either. 

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I remember trying the recovery method and also remember restarting my PC once instantly after it booted up before anything popped up. I also reinstalled my graphics card driver. I am currently deleting a bunch of related files to the app in the registry, mainly from the firewall policy. I also realized yesterday before heading to bed that there was a folder related to the most recent .tmp file created at C:\ProgramData\Microsoft\Windows\WER\ReportArchiveHowever, the folder was empty. 

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Fix result of Farbar Recovery Scan Tool (x64) Version: 09.12.2018
Ran by PC (11-12-2018 14:55:29) Run:13
Running from C:\Users\PC\Desktop\FRST
Loaded Profiles: PC (Available Profiles: PC)
Boot Mode: Normal
==============================================

fixlist content:
*****************
CMD: bcdedit.exe /set {bootmgr} displaybootmenu yes
CMD: bcdedit.exe /set {default} recoveryenabled yes

*****************


========= bcdedit.exe /set {bootmgr} displaybootmenu yes =========

The operation completed successfully.

========= End of CMD: =========


========= bcdedit.exe /set {default} recoveryenabled yes =========

The operation completed successfully.

========= End of CMD: =========


==== End of Fixlog 14:55:30 ====

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Oddly enough when I booted up my PC to reply, it did not pop up, however after restarting it did. I tried shutting off my PC and disconnecting the power after that for 5mins then rebooting and it still came back. It's almost as if when I leave my PC shut for a very long period it won't show up on startup. 

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The blue screen when trying to get into recovery is still occurring. Also, I booted into safe mode with networking and the popup did not show, does that tell us anything? 

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And this event log

 

The Software Protection service has completed licensing status check.
Application Id=55c92734-d682-4d71-983e-d6ec3f16059f
Licensing Status=
1: 040fa323-92b1-4baf-97a2-5b67feaefddb, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
2: 0724cb7d-3437-4cb7-93cb-830375d0079d, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
3: 0ad2ac98-7bb9-4201-8d92-312299201369, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
4: 1a9a717a-cf13-4ba5-83c3-0fe25fa868d5, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
5: 221a02da-e2a1-4b75-864c-0a4410a33fdf, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
6: 291ece0e-9c38-40ca-a9e1-32cc7ec19507, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
7: 2936d1d2-913a-4542-b54e-ce5a602a2a38, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
8: 2c293c26-a45a-4a2a-a350-c69a67097529, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
9: 2de67392-b7a7-462a-b1ca-108dd189f588, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
10: 2ffd8952-423e-4903-b993-72a1aa44cf82, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
11: 30a42c86-b7a0-4a34-8c90-ff177cb2acb7, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
12: 345a5db0-d94f-4e3b-a0c0-7c42f7bc3ebf, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
13: 3502365a-f88a-4ba4-822a-5769d3073b65, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
14: 377333b1-8b5d-48d6-9679-1225c872d37c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
15: 3df374ef-d444-4494-a5a1-4b0d9fd0e203, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
16: 3f1afc82-f8ac-4f6c-8005-1d233e606eee, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
17: 49cd895b-53b2-4dc4-a5f7-b18aa019ad37, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
18: 4de7cb65-cdf1-4de9-8ae8-e3cce27b9f2c, 1, 1 [(0 )(1 )(2 [0x00000000, 1, 0], [(?)( 1 0x00000000)(?)(?)(?)(?)( 10 0x00000000 msft:rm/algorithm/flags/1.0)(?)])(3 )]
19: 4f3da0d2-271d-4508-ae81-626b60809a38, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
20: 60b3ec1b-9545-4921-821f-311b129dd6f6, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
21: 613d217f-7f13-4268-9907-1662339531cd, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
22: 62f0c100-9c53-4e02-b886-a3528ddfe7f6, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
23: 6365275e-368d-46ca-a0ef-fc0404119333, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
24: 721f9237-9341-4453-a661-09e8baa6cca5, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
25: 73111121-5638-40f6-bc11-f1d7b0d64300, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
26: 7a802526-4c94-4bd1-ba14-835a1aca2120, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
27: 7cb546c0-c7d5-44d8-9a5c-69ecdd782b69, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
28: 82bbc092-bc50-4e16-8e18-b74fc486aec3, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
29: 8b351c9c-f398-4515-9900-09df49427262, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
30: 90da7373-1c51-430b-bf26-c97e9c5cdc31, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
31: 95dca82f-385d-4d39-b85b-5c73fa285d6f, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
32: a48938aa-62fa-4966-9d44-9f04da3f72f2, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
33: b0773a15-df3a-4312-9ad2-83d69648e356, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
34: b4bfe195-541e-4e64-ad23-6177f19e395e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
35: bd3762d7-270d-4760-8fb3-d829ca45278a, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
36: c86d5194-4840-4dae-9c1c-0301003a5ab0, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
37: d552befb-48cc-4327-8f39-47d2d94f987c, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
38: d6eadb3b-5ca8-4a6b-986e-35b550756111, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
39: df96023b-dcd9-4be2-afa0-c6c871159ebe, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
40: e0c42288-980c-4788-a014-c080d2e1926e, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
41: e4db50ea-bda1-4566-b047-0ca50abc6f07, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
42: e558417a-5123-4f6f-91e7-385c1c7ca9d4, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
43: e7a950a2-e548-4f10-bf16-02ec848e0643, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
44: eb6d346f-1c60-4643-b960-40ec31596c45, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
45: ef51e000-2659-4f25-8345-3de70a9cf4c4, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
46: f7af7d09-40e4-419c-a49b-eae366689ebd, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
47: fa755fe6-6739-40b9-8d84-6d0ea3b6d1ab, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
48: fe74f55b-0338-41d6-b267-4a201abe7285, 1, 0 [(0 [0xC004F014, 0, 0], [(?)(?)(?)(?)(?)(?)(?)(?)])(1 )(2 )(3 )]
 

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Safe mode with networking is only minimal services to boot the PC. Clean boot is all services except for none MS services, its difficult to know which service is the one that does not load in safe mode and then 360 problems does not show... It would seem to be a system service...

Run this please and post the log..

Download PowerTool and save to your Desktop, ensure to get the correct version:

PowerTool for 64-bit systems >> https://malwarebytes.box.com/s/vnp2jdko58ww33bxabbm8zu9764u0tlh

PowerTool for 32-bit systems >> https://malwarebytes.box.com/s/f0bsa1nuzjv994neyzbtrti1au0s98yx

Please follow the instructions below:

Right click on user posted image PowerTool, Select "Run as Administrator"

Windows 8/8.1/10 users may see the following, if so select "More Info"

user posted image

In the next Window select "Run Anyway"

user posted image

Initially click on sq image to enlarge window to full screen (As shown in the image below)
Now click on Kernel tab (No. 1 on the image below)
Then click on Kernel Notify Routine (No. 2 on the image below)
Also click on Path so you sort the list by name (No. 3 on the image below)

user posted image

Right click anywhere on listed items under path (No. 4 on the image above) and select Export.

user posted image

Save exported file to your Desktop, zip up that file and attach to your reply....

user posted image user posted image

Thank you,

Kevin......

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