PiotrK Posted October 4, 2018 ID:1273349 Share Posted October 4, 2018 I am contacting you on behalf of CloudApp company (getcloudapp.com). Your software "Malwarebytes for Windows" started to mark our links pointing to dha4w82d62smt.cloudfront.net domain as malicious/potentially dangerous. This is critically affecting us because large amount of our users cannot access files stored on their CloudApp accounts. Here is an example link: https://dha4w82d62smt.cloudfront.net/items/2x0O262w3c1S31060S1I/Image%202018-10-03%20at%209.55.36%20AM.png I already contacted your Support and removed the file which triggered the block. Can you please review dha4w82d62smt.cloudfront.net again? Protection logs are attached. mbst-grab-results.zip Link to post Share on other sites More sharing options...
Staff Solution Dashke Posted October 4, 2018 Staff Solution ID:1273352 Share Posted October 4, 2018 Unfortunately the phishing page is still active - dha4w82d62smt.cloudfront.net/items/1I0X181K0T243g0d2I0z/Chase-Internet-Banking-October-Unlock.html Link to post Share on other sites More sharing options...
PiotrK Posted October 4, 2018 Author ID:1273358 Share Posted October 4, 2018 Have you tried accessing the site? This files does no longer exist. Link to post Share on other sites More sharing options...
Staff Dashke Posted October 5, 2018 Staff ID:1273515 Share Posted October 5, 2018 18 hours ago, PiotrK said: Have you tried accessing the site? This files does no longer exist. The file is still present. Link to post Share on other sites More sharing options...
PiotrK Posted October 5, 2018 Author ID:1273526 Share Posted October 5, 2018 Ok, I'm looking into this. Link to post Share on other sites More sharing options...
PiotrK Posted October 5, 2018 Author ID:1273541 Share Posted October 5, 2018 We removed the file, but the Google warning may still be present because this is out of our control atm. Can you check the link again? Link to post Share on other sites More sharing options...
MysteryFCM Posted October 5, 2018 ID:1273558 Share Posted October 5, 2018 The block will be removed on the next update Link to post Share on other sites More sharing options...
PiotrK Posted October 5, 2018 Author ID:1273563 Share Posted October 5, 2018 Thanks Steven, appreciate it. Can provide any ETA more or less? A month, a week? Link to post Share on other sites More sharing options...
MysteryFCM Posted October 5, 2018 ID:1273654 Share Posted October 5, 2018 Sorry for the delay. The update is already out. Link to post Share on other sites More sharing options...
PiotrK Posted October 7, 2018 Author ID:1273911 Share Posted October 7, 2018 Thanks a lot! Link to post Share on other sites More sharing options...
PiotrK Posted October 8, 2018 Author ID:1274108 Share Posted October 8, 2018 Wanted to follow up with a question: can we get a notification from your company that there’s a malware link which needs to be removed before you block the whole Cloudfront distribution? That would be an immense help and prevent our users from being blocked. Link to post Share on other sites More sharing options...
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