Staff Zynthesist Posted May 13, 2018 Staff ID:1242705 Share Posted May 13, 2018 Hello, This block was removed yesterday. Ensure you update to the latest DB version. Link to post Share on other sites More sharing options...
pokeydots Posted May 13, 2018 ID:1242794 Share Posted May 13, 2018 Okay mine is working now, I was just hitting the check for updates and it kept telling me it was current. I went into settings and on the application tab and I clicked on the Install application updates and that worked. Thank you. Link to post Share on other sites More sharing options...
pokeydots Posted May 13, 2018 ID:1242797 Share Posted May 13, 2018 I guess I spoke to soon, once again the images are not showing in my email. It worked for about 10 minutes, when I just went back to check my email again , the images are not showing. Don't know what could be wrong now. Link to post Share on other sites More sharing options...
dcollins Posted May 14, 2018 ID:1242803 Share Posted May 14, 2018 Are you getting a notification from Malwarebytes that we're blocking anything, or are the images just not showing up? Link to post Share on other sites More sharing options...
pokeydots Posted May 14, 2018 ID:1242817 Share Posted May 14, 2018 I'm not getting the risk ware notifications anymore, the images are not showing up. I never had a problem with images not showing up before this Link to post Share on other sites More sharing options...
dcollins Posted May 14, 2018 ID:1242818 Share Posted May 14, 2018 This sounds like a potential browser/Yahoo issue. If you turn off Malwarebytes, do the images load properly? What if you refresh your browser cache? Link to post Share on other sites More sharing options...
pokeydots Posted May 14, 2018 ID:1242822 Share Posted May 14, 2018 I turned off Malwarebytes, and still no images. Also refreshed browser cache and cleared history. Images were showing up until I got the first risk ware notice yesterday, and now no images. My yahoo mail is through frontier, I don't know if that would make a difference or not Link to post Share on other sites More sharing options...
dcollins Posted May 14, 2018 ID:1242823 Share Posted May 14, 2018 The site that was blocked was http://ecp.yusercontent.com/ which looks to be taken down by Yahoo, so that could be why. Do you have another computer you can try using (or a phone perhaps)? Link to post Share on other sites More sharing options...
pokeydots Posted May 14, 2018 ID:1242824 Share Posted May 14, 2018 No I only have this one computer and I don't use a cell phone. Link to post Share on other sites More sharing options...
dcollins Posted May 14, 2018 ID:1242826 Share Posted May 14, 2018 I would double check with Frontier, as there's no indication Malwarebytes is causing any issues here Link to post Share on other sites More sharing options...
pokeydots Posted May 14, 2018 ID:1242827 Share Posted May 14, 2018 Okay thank you Link to post Share on other sites More sharing options...
bobskjusa Posted May 18, 2018 ID:1243937 Share Posted May 18, 2018 Images in my Yahoo mail are also still being blocked using Chrome or Edge browsers. I have version 3.5.1 of Malwarebytes and no updates are available. How do I stop Malwarebytes from blocking the email images? Link to post Share on other sites More sharing options...
Staff Dashke Posted May 18, 2018 Staff ID:1243972 Share Posted May 18, 2018 37 minutes ago, bobskjusa said: Images in my Yahoo mail are also still being blocked using Chrome or Edge browsers. I have version 3.5.1 of Malwarebytes and no updates are available. How do I stop Malwarebytes from blocking the email images? Hello bobskjusa, Are you getting notifications from Malwarebytes when accessing Yahoo? Link to post Share on other sites More sharing options...
bobskjusa Posted May 18, 2018 ID:1243973 Share Posted May 18, 2018 Initially I'd get a notification from Malwarebytes that the images were being blocked due to riskware, but they stopped after the first few hours. This all started a few days ago. Link to post Share on other sites More sharing options...
Staff Dashke Posted May 18, 2018 Staff ID:1243982 Share Posted May 18, 2018 Try rebooting your computer and clearing your browser data - https://support.google.com/accounts/answer/32050?hl=en&co=GENIE.Platform%3DDesktop Please let us know if that helps. Link to post Share on other sites More sharing options...
bobskjusa Posted May 18, 2018 ID:1243986 Share Posted May 18, 2018 That didn't fix the problem. That was the first thing that I tried on Saturday when it first started, however, just did it again and I still do not get images in my Yahoo mail. Link to post Share on other sites More sharing options...
Staff Dashke Posted May 18, 2018 Staff ID:1243992 Share Posted May 18, 2018 Can you please disable the Web Protection module and see if that helps? Link to post Share on other sites More sharing options...
bobskjusa Posted May 18, 2018 ID:1244011 Share Posted May 18, 2018 I've tried that already, but just tried again, and it does not help. Link to post Share on other sites More sharing options...
dcollins Posted May 18, 2018 ID:1244114 Share Posted May 18, 2018 Do you have another computer or a phone you can try accessing the data on to see if the images show up? Link to post Share on other sites More sharing options...
bobskjusa Posted May 18, 2018 ID:1244122 Share Posted May 18, 2018 The images show up on my computer at work in the Yahoo mail. However, I am not at work today. The images show up accessing my Yahoo mail using my Kindle Fire also. I can also see images in other email accounts. It's only the Yahoo account on this computer that appears to be affected, but this is my only device that has the premium version of Malwarebytes. Link to post Share on other sites More sharing options...
dcollins Posted May 19, 2018 ID:1244276 Share Posted May 19, 2018 Can you try turning Web Protection off and then back on again under Settings -> Protection. If that doesn't help, try rebooting Link to post Share on other sites More sharing options...
bobskjusa Posted May 19, 2018 ID:1244440 Share Posted May 19, 2018 That did not help. I still get no images in my Yahoo mail. Link to post Share on other sites More sharing options...
Staff Dashke Posted May 20, 2018 Staff ID:1244622 Share Posted May 20, 2018 Are you using any other security suite besides Malwarebytes? Can you also please send me a screenshot in a PM? Link to post Share on other sites More sharing options...
bobskjusa Posted May 20, 2018 ID:1244625 Share Posted May 20, 2018 (edited) Here's a screen shot of an email...(did a copy and paste) I have Spectum's (my internet provider) security running, but the notices that I initially got were from Malwarebytes. They show on the program, but I can't seem to copy and paste them...they won't copy. Your 5-Day Weather Forecast Mount Pleasant, MI Your Radar | Current Conditions | Hour-by-Hour™ | Extended Forecast Today Mostly cloudy High 65° Tonight Mostly cloudy Low 42° Monday Clouds and sun, a shower High 69°Low 50° Tuesday Periods of sun High 77°Low 52° Wednesday Some sun; nice and warm High 80°Low 54° Thursday Plenty of sun; very warm High 81°Low 57° Edited May 20, 2018 by bobskjusa personal info deleted from email Link to post Share on other sites More sharing options...
Staff Dashke Posted May 20, 2018 Staff ID:1244652 Share Posted May 20, 2018 I have sent you a PM. Link to post Share on other sites More sharing options...
Recommended Posts