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cg17

3.5.1.2522 blocking email content Windows

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Okay mine is working now, I was just hitting the check for updates and it kept telling me it was current. I went into settings and  on the application tab and I clicked on the Install application updates and that worked. Thank you.

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I guess I spoke to soon, once again the images are not showing in my email. It worked for about 10 minutes, when I just went back to check my email again , the images are not showing. Don't know what could be wrong now.

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Are you getting a notification from Malwarebytes that we're blocking anything, or are the images just not showing up?

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I'm not getting the risk ware notifications anymore, the images are not showing up. I never had a problem with images not showing up before this

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This sounds like a potential browser/Yahoo issue. If you turn off Malwarebytes, do the images load properly? What if you refresh your browser cache?

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I turned off  Malwarebytes, and still no images. Also refreshed browser cache and cleared history. Images were showing up until I got the first risk ware notice yesterday, and now no images. My yahoo mail is through frontier, I don't know if that would make a difference or not

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I would double check with Frontier, as there's no indication Malwarebytes is causing any issues here

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Images in my Yahoo mail are also still being blocked using Chrome or Edge browsers.  I have version 3.5.1 of Malwarebytes and no updates are available.  How do I stop Malwarebytes from blocking the email images?  

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37 minutes ago, bobskjusa said:

Images in my Yahoo mail are also still being blocked using Chrome or Edge browsers.  I have version 3.5.1 of Malwarebytes and no updates are available.  How do I stop Malwarebytes from blocking the email images?  

Hello bobskjusa,

Are you getting notifications from Malwarebytes when accessing Yahoo?

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Initially I'd get a notification from Malwarebytes that the images were being blocked due to riskware, but they stopped after the first few hours.  This all started a few days ago.

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That didn't fix the problem.  That was the first thing that I tried on Saturday when it first started, however, just did it again and I still do not get images in my Yahoo mail.  

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Do you have another computer or a phone you can try accessing the data on to see if the images show up?

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The images show up on my computer at work in the Yahoo mail.   However, I am not at work today.  The images show up accessing my Yahoo mail using my Kindle Fire also.  I can also see images in other email accounts.  It's only the Yahoo account on this computer that appears to be affected, but this is my only device that has the premium version of Malwarebytes.

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Can you try turning Web Protection off and then back on again under Settings -> Protection. If that doesn't help, try rebooting

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Are you using any other security suite besides Malwarebytes?

Can you also please send me a screenshot in a PM?

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Here's a screen shot of an email...(did a copy and paste)


I have Spectum's (my internet provider) security running, but the notices that I initially got were from Malwarebytes.  They show on the program, but I can't seem to copy and paste them...they won't copy.

 

Your 5-Day Weather Forecast
  Mount Pleasant, MI
Mostly cloudy
Today
Mostly cloudy
High 65°
Mostly cloudy
Tonight
Mostly cloudy
Low 42°
Clouds and sun, a shower
Monday
Clouds and sun, a shower
High 69°
Low 50°
Periods of sun
Tuesday
Periods of sun
High 77°
Low 52°
Some sun; nice and warm
Wednesday
Some sun; nice and warm
High 80°
Low 54°
Plenty of sun; very warm
Thursday
Plenty of sun; very warm
High 81°
Low 57°
mail?url=http%3A%2F%2Fpubads.g.doubleclick.net%2Fgampad%2Fad%3Fco%3D1%26iu%3D6581%2Faccuwx.products%2Femailalert%2Fforecast%26t%3Dpos%253Dtop%26sz%3D300x250%26c%3D70566&t=1526811901&ymreqid=ade40e25-50cf-8fe1-1c26-5d0014012400&sig=kUapW3PUQuNI8KKt5RmSew--~C


 

Edited by bobskjusa
personal info deleted from email

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