FransLangenkamp Posted April 25, 2018 ID:1236527 Share Posted April 25, 2018 Each time I run Malwarebytes 3 it detects all the files relating to speedcat, and also of alley cat, as malware! Although I paid for these cleanup programs and they do a great job! Now these two programs do not work anymore. Can anyone help? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 11, 2018 Root Admin ID:1242067 Share Posted May 11, 2018 Hello @FransLangenkamp and Please run the following so I can get some logs to see what's going on and if this is a false positive get it added for exclusion. Please provide the following logs and we'll verify what is actually going on with your system or Malwarebytes program. NOTE: The tools and the information obtained is safe and not harmful to your privacy or your computer, please allow the programs to run if blocked by your system. Download Malwarebytes Support Tool Once the file is downloaded, open your Downloads folder/location of the downloaded file Double-click mb-support-X.X.X.XXXX.exe to run the program You may be prompted by User Account Control (UAC) to allow changes to be made to your computer. Click Yes to consent. Place a checkmark next to Accept License Agreement and click Next You will be presented with a page stating, "Welcome to the Malwarebytes Support Tool!" Click the Advanced Options link - do not click Get Started Click the Gather Logs button A progress bar will appear and the program will proceed to gather troubleshooting information from your computer Upon completion, click OK A file named mbst-grab-results.zip will be saved to your Desktop Please attach the file in your next reply. Thanks Ron Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 18, 2018 Root Admin ID:1243887 Share Posted May 18, 2018 Due to the lack of feedback, this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request. This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread. Thanks Link to post Share on other sites More sharing options...
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