Your listing has been removed: Copyright Violation - Unauthorized Item

[Sahar]

Hi there,

I am an ebay seller and Iv'e decided to sell my Malwarebytes registrations, Iv'e used my Malwarebytes on my hosted servers and decided to sell them through eBay since I am not going to use them anymore. But for some reason I'm getting VERO report from: malwarebytes@enforcements.markmonitor.com everytime I list my item, Iv'e tried to contact through this mail and no response! I can't understand why Malwarebytes do not allowed me to sell my license information while there is many online listing that has not even removed!

Here is example of listing that not getting removed: 

https://www.ebay.com/itm/Malwarebytes-AntiMalware-Exploit-Premium-v3-12-Lifetime-License-Genuine/292227459246

https://www.ebay.com/itm/Malwarebytes-Anti-Malware-2018-Premium-v-3-4-4-Lifetime-Activation-Download/123060286596

https://www.ebay.com/itm/Malwarebytes-AntiMalware-Exploit-Premium-v3-22-1YR-3PCs-Genuine/292337822887

https://www.ebay.com/itm/Malwarebytes-Anti-Malware-Premium-LIFETIME-1-PC-KEY-Windows-Version-3-45/173258000818

 

Please let me know what should I do? Thanks!

[shadowwar]

Fyi.

https://www.malwarebytes.com/eula/

 

(b) Paid License. 
If you purchased a license to the Software from Malwarebytes or from a Malwarebytes authorized reseller, then conditioned upon your compliance with the terms and conditions of this Agreement, Malwarebytes grants you a non-exclusive and non-transferable license to Execute the number of copies of the Software for which you have paid solely in executable form on the corresponding number of Devices owned or used by you.

[Sahar]

8 hours ago, shadowwar said:

Fyi.

https://www.malwarebytes.com/eula/

 

(b) Paid License. 
If you purchased a license to the Software from Malwarebytes or from a Malwarebytes authorized reseller, then conditioned upon your compliance with the terms and conditions of this Agreement, Malwarebytes grants you a non-exclusive and non-transferable license to Execute the number of copies of the Software for which you have paid solely in executable form on the corresponding number of Devices owned or used by you.

So how you explain the users in the links I added? Why they can sell it?

[shadowwar]

That would be something for legal to answer. Probably cause they are selling new licenses and not reselling already used ones.

[Sahar]

On 8.4.2018 at 3:30 PM, shadowwar said:

That would be something for legal to answer. Probably cause they are selling new licenses and not reselling already used ones.

I listed my item as new item and not used. Its not due to new/used items. Also there VERO report is automaticly system report.

[AlexSmith]

Since this is a legal and EULA related question, you will want to contact our legal department as called out in the EULA.

Quote

15. Contact Us.

If you have any questions regarding this Agreement, you may contact Malwarebytes at support@malwarebytes.com. If you wish to send us a legal notice, please start the subject line of your email with “Attention: Legal Department”.

Locking thread since this needs to be handled directly with our legal team.

Edited April 9, 2018 by AlexSmith