Davexxx Posted April 2, 2018 ID:1229116 Share Posted April 2, 2018 (edited) I have the same problem (cannot enable malware protection), commenced this morning after initial boot (v 3.4.5.2467 & Win7 x64 Pro), mb-check-results.zip attached. Dave. mb-check-results.zip Edited April 2, 2018 by Davexxx Add version details Link to post Share on other sites More sharing options...
Solution nikhils Posted April 2, 2018 Solution ID:1229224 Share Posted April 2, 2018 Hello @Davexxx Could you add exclusions to Threat Track VIPRE and reboot the machine. Click here for the full exclusion list Let us know if you still see issues after adding the exclusions. Thank you. Link to post Share on other sites More sharing options...
Davexxx Posted April 2, 2018 Author ID:1229258 Share Posted April 2, 2018 Many thanks - adding the exclusions to VIPRE has remedied the problem. Dave. Link to post Share on other sites More sharing options...
nikhils Posted April 2, 2018 ID:1229260 Share Posted April 2, 2018 Thank you for letting us know @Davexxx And glad to hear that everything is working well. Link to post Share on other sites More sharing options...
Davexxx Posted April 5, 2018 Author ID:1230019 Share Posted April 5, 2018 FYI: The problem has returned after first boot this morning: MB flagged 'Malwareware protection off'', but it cannot be enabled. Link to post Share on other sites More sharing options...
nikhils Posted April 5, 2018 ID:1230119 Share Posted April 5, 2018 Hi @Davexxx Sometime adding mutual exclusions fixes the issue Can you please add the following Threat track exclusions to MB 3.4.5 program ? Please add them as folder exclusions. C:\Program Files (x86)\VIPRE C:\ProgramData\VIPRE Please reboot machine after adding the exclusions within the Malwarebytes product. Link to post Share on other sites More sharing options...
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