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So after an accidental download, I removed everything with the exception of "Mkeeper".

When I try and uninstall it, I have to end the process in task manager, every time I end the process it restarts immediately, making it impossible to remove it from my computer. When I try and click "Stop" It tells me that I am "Not authorized". Any help would be greatly appreciated.

 

 

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@AdvancedSetup

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 3/27/18
Scan Time: 2:24 AM
Log File: 980ada1c-31a0-11e8-af1f-d43d7e942b19.json
Administrator: Yes

-Software Information-
Version: 3.4.4.2398
Components Version: 1.0.322
Update Package Version: 1.0.4504
License: Trial

-System Information-
OS: Windows 10 (Build 16299.309)
CPU: x64
File System: NTFS
User: System

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 301454
Threats Detected: 7
Threats Quarantined: 7
Time Elapsed: 3 min, 58 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 2
Adware.GorillaPrice, C:\PROGRAMDATA\MICROSOFT\WINDOWS\MKEEPERSTAT\MKEEPER.EXE, Quarantined, [10188], [504078],1.0.4504
Adware.GorillaPrice, C:\PROGRAMDATA\MICROSOFT\WINDOWS\MKEEPERSTAT\MKEEPER.EXE, Quarantined, [10188], [504078],1.0.4504

Module: 2
Adware.GorillaPrice, C:\PROGRAMDATA\MICROSOFT\WINDOWS\MKEEPERSTAT\MKEEPER.EXE, Quarantined, [10188], [504078],1.0.4504
Adware.GorillaPrice, C:\PROGRAMDATA\MICROSOFT\WINDOWS\MKEEPERSTAT\MKEEPER.EXE, Quarantined, [10188], [504078],1.0.4504

Registry Key: 2
PUP.Optional.SpecialSearchOffer.ShrtCln, HKU\S-1-5-21-1762275692-3809005646-2960898959-1001\SOFTWARE\SpecialSearchOffer, Quarantined, [5613], [405205],1.0.4504
Adware.GorillaPrice, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\mkeeper, Quarantined, [10188], [504078],1.0.4504

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Adware.GorillaPrice, C:\PROGRAMDATA\MICROSOFT\WINDOWS\MKEEPERSTAT\MKEEPER.EXE, Delete-on-Reboot, [10188], [504078],1.0.4504

Physical Sector: 0
(No malicious items detected)


(end)

^^^this was the scan it did in the middle of the night^^^

 

this is the scan from just right now---------------

 

Malwarebytes
www.malwarebytes.com

-Log Details-
Scan Date: 3/27/18
Scan Time: 8:24 AM
Log File: f092fd36-31d2-11e8-ae67-d43d7e942b19.json
Administrator: Yes

-Software Information-
Version: 3.4.4.2398
Components Version: 1.0.322
Update Package Version: 1.0.4510
License: Trial

-System Information-
OS: Windows 10 (Build 16299.309)
CPU: x64
File System: NTFS
User: DESKTOP-IP552SD\Kane

-Scan Summary-
Scan Type: Threat Scan
Result: Completed
Objects Scanned: 301482
Threats Detected: 4
Threats Quarantined: 0
(No malicious items detected)
Time Elapsed: 2 min, 3 sec

-Scan Options-
Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Detect
PUM: Detect

-Scan Details-
Process: 1
Adware.SearchProvide, C:\PROGRAM FILES (X86)\COMMON FILES\LONAFORG\LONAFORG.EXE, No Action By User, [332], [504192],1.0.4510

Module: 1
Adware.SearchProvide, C:\PROGRAM FILES (X86)\COMMON FILES\LONAFORG\LONAFORG.EXE, No Action By User, [332], [504192],1.0.4510

Registry Key: 1
Adware.SearchProvide, HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\Lonaforg, No Action By User, [332], [504192],1.0.4510

Registry Value: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Data Stream: 0
(No malicious items detected)

Folder: 0
(No malicious items detected)

File: 1
Adware.SearchProvide, C:\PROGRAM FILES (X86)\COMMON FILES\LONAFORG\LONAFORG.EXE, No Action By User, [332], [504192],1.0.4510

Physical Sector: 0
(No malicious items detected)


(end)

 

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  • Root Admin

The log shows you did not ask Malwarebytes to remove it on the last one.

 

Please restart the computer and then run the following steps and post back the logs as an attachment when ready.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

 

RESTART THE COMPUTER Before running Step 3

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback, this topic is closed to prevent others from posting here.

If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this topic with your request.

This applies only to the originator of this topic. Other members who need assistance please start your own topic in a new thread.

Thanks

 

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