Malwarebytes Won't Open

[Cross10858]

I am having the same problem where Malwarebytes successfully installed, but when I click on the icon, it seems that nothing opens. In a little while a pop up opens and it gives me a scan report indicating my computer is ok. That is the only indication I have that it really did open. This is on a friend's computer running Windows 8.1.  The Malwarebytes desktop icon has a little shield on the corner.  I'm guessing something from the system is stopping it.  

[nikhils]

Hello @Cross10858

Can you log into safe mode and try to open Malwarebytes using the desktop shortcut.

Please report if you see the same behavior in safe mode too ?

Thank you.

[Cross10858]

Thanks for your help.  I don't know what I did, but it opens now.  I changed a setting (don't remember what cause I worked on so many things today), but also malwarebytes popped up about something not being protected,  so I said to show results and the page came up.  Fingers crossed that it continues to work.

[nikhils]

Good to know the program is now working as expected.

Let us know if you run into issues.

Thank you.