Context Menu & Win Temp Directory Issue

[enthusiast]

I recently moved the location of my Win10 user & system TEMP / TMP directories to another drive. Please note: before I did this, malwarebytes behaved normally. I was able to use the windows context menu to "right click" scan any file, malwarebytes program would open & scan the file. After I moved the TEMP / TMP directories, malwarebytes will not respond to the right click scan. When I highlight the file I want to scan, right click, choose "scan with malwarebytes", nothing will happen. Also note: if I run malwarebytes normally from the .exe, the program will perform scans, etc. Only the scanning from context menu is broken.

I have removed malwarebytes with the removal tool, rebooted, & reinstalled malwarebytes. The issue persisted. When I restored the original system paths for TEMP / TMP directories & rebooted, then malwarebytes behaved normally again.

How can I fix malwarebytes to work normally if I move my TEMP / TMP directories?

[Malwarebytes]

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[Porthos]

42 minutes ago, enthusiast said:

How can I fix malwarebytes to work normally if I move my TEMP / TMP directories?

At this time you cant. the files need to stay in the default location.

[enthusiast]

This is not the only program that has difficulty with the moved temp folders. I have an addon to Firefox that opens all images on the current page in a separate tab. Moving the temp folders breaks it.

Can anyone give me a non IT explanation of why it matters where these folders are as long as windows knows where they have been mapped to? After all windows provides a path to these folders wherever they are located.

[dcollins]

I'm not able to reproduce this issue, can you please grab the logs mentioned below:

Can you clarify how you changed the TEMP/TMP directories? Was it just changing the environment variables? Also, what is the full path you set the directory to?