MBAM 3.3.1 Blocking ESET LiveGrid

[zeeter]

I run ESET NOD32 AV (v11.0.159.0) along with MBAM, and while MBAM stays actively running, the ESET LiveGrid service/feature fails to function correctly and ESET flags it as being an issue.  Can this be looked into?  I have tried adding all addresses ( https://support.eset.com/kb332/ ) as exceptions, but this didn't make a difference.  After I exit MBAM, within 5 minutes the warning banner from ESET goes away and everything shows as working correctly.  Any help will be greatly appreciated.

Thanks!

Edited February 9, 2018 by zeeter

[Malwarebytes]

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[Porthos]

Out of curiosity could you change this setting in MB and see if it makes a difference. Reboot after.

 

[zeeter]

I made this setting change, but it didn't work.  Thanks for trying to help though.

[Porthos]

Just now, zeeter said:

I made this setting change, but it didn't work.  Thanks for trying to help though.

Have you excluded Malwarebytes in ESET?

I would like you to add these files to your Anti-Virus (ESET) exclusions list as mentioned in this FAQ HERE (my list below includes the exe files as well) Please restart your computer after you do this.

Be sure to get all the files.
 

• C:\Program Files\Malwarebytes\Anti-Malware\assistant.exe
• C:\Program Files\Malwarebytes\Anti-Malware\malwarebytes_assistant.exe
• C:\Program Files\Malwarebytes\Anti-Malware\mbam.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MbamPt.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MBAMService.exe
• C:\Program Files\Malwarebytes\Anti-Malware\mbamtray.exe
• C:\Program Files\Malwarebytes\Anti-Malware\MBAMWsc.exe
• C:\Program Files\Malwarebytes\Anti-Malware\mbamwow.exe
• C:\Windows\system32\Drivers\farflt.sys
• C:\Windows\System32\drivers\mbae64.sys
• C:\Windows\System32\drivers\mbam.sys
• C:\Windows\System32\drivers\MBAMChameleon.sys
• C:\Windows\System32\drivers\MBAMSwissArmy.sys
• C:\Windows\System32\drivers\mwac.sys

Also please exclude the following folders too: (The complete folder)

• C:\Program Files\Malwarebytes\Anti-Malware
• C:\ProgramData\Malwarebytes\MBAMService

 

[Porthos]

Could you also provide the logs from the automated reply under your first post please.

[zeeter]

Thanks for the suggestions Porthos, but after adding exceptions I still had the issue (tried rebooting again as well).

 

UPDATE:  I installed the latest BETA version 3.4.0.2380 , and so far so good.  No complaints or warnings about ESET LiveGrid not working.  Hopefully that did the trick.

Edited February 14, 2018 by zeeter

[Porthos]

1 hour ago, zeeter said:

UPDATE:  I installed the latest BETA version 3.4.0.2380 , and so far so good.  No complaints or warnings about ESET LiveGrid not working.  Hopefully that did the trick.

Good to hear the Beta is working for you. Keep us posted.