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Web protection still won’t start after fix

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Hi @pixiejen

We're sorry you had issues with our program today. We've addressed the issue and here's what you need to do to fix it.

*** How to resolve / verify you have the fixed update package ***

  • Update package version 1.0.3803 or higher contains the fix
  • To resolve, simply reboot your machine. In some cases, a second or even third reboot may be needed.
  • To verify you have this update, go to Settings ->  About -> Update package version: 1.0.3803

To learn more about what happened, please go here:

If you continue to have issues or experience new ones, please start a new thread and we'll happily look into that for you.

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  • celee locked this topic

(What complete jerk moderator deleted my original post? I'm not an idiot, I went to edit my post to add my mb-check info and the post was gone -- whatever mod did that is a complete jerk)


I am having the exact same issue as the OP.   I've done all the other "fixes" and it will is wonky.   Here is my MB-Check info:


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  • celee unlocked this topic

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