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celee

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About celee

  • Rank
    Staff

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  • Location
    Malwarebytes HQ

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38,132 profile views
  1. Hi @notifyme, Sorry to hear you are having issues. Can you post the URL here and I can help troubleshoot with you. Thanks, Cecile
  2. HI @MEB, Open Malwarebytes and head to "Settings". In the "Preference" pop up, click "Hide application icon" to remove the Malwarebytes icon from your menu bar. Please let me know if I can help with anything else. Thanks, Cecile
  3. Hi @AmandaS, Thanks for joining our forums! Your key is good for one year from the date it is first used. You can still install it on your new laptop that you are getting soon, but the expiration date on that key will remain the same from your original computer. Please let me know if I can help with anything else. Thanks, Cecile
  4. celee

    ANSWERED Background Profile picture

    Will do. Thanks!
  5. celee

    ANSWERED Background Profile picture

    Hi David, This pattern is the default cover photo and there is no way to adjust the default patterned cover photo or revert it back to the previous default blank cover photo prior to the IPS update. Thanks,
  6. Hi @jnq35-2, I can help you with this. I'm going to private message you shortly. Thanks, Cecile
  7. Hi @lock, Like AdvancedSetup mentioned above: You mentioned in your original post that the key you were hoping to add was purchased at a retail store. Keys purchased not from our eCommerce partners cannot be added to the My Account page. Please let me know if you have any additional questions. Thanks,
  8. Hi @SJT1, I'll be reaching out via PM. Thanks
  9. celee

    ANSWERED New topic widget

    HI @exile360, I can't explain the widget disappearing but it currently up for me. I've increase the number of topics shown from 5 to 10 on the widget, which is why it's longer than usual. Let me know if I can help with anything else. Thanks, Cecile
  10. Hi everyone, The new big update from our forums provider is now available; you can read more about the update here. We are working with IPS on a rollout date for the 4.3 update as some downtime is expected. But here are some improved/new features that interest might you: Improved search More emojis Quicker reporting option Let us know below if you have any questions. Thanks, Cecile
  11. Hi @PCSavimaki, I got a response from our Public Relations team who made that specific FAQ: If you would like to continue with creating a Finnish translation, please be sure to add the requested notice above. Please let me know if you have any additional questions. Thanks, Cecile
  12. Hi everyone, With the latest forums update, IPS provided us with additional tools and features to help us better protect your privacy. You can read more about their General Data Protection Regulation (GDPR) compliance related update here. Many of these we were already using (and still are) but we wanted to call out specifically a change we adopted. Starting today, if you are viewing the forums as a guest or are not signed in, you will see a new banner pop up at the bottom of the page with the following message: Here's what you'll see: The use of cookies on the Malwarebytes forums are not new, but we are choosing to be more upfront about it to guests and new users -- something new the IPS update allows us to do. We did not update our Terms of Use, Privacy Policy, nor Community Guidelines.
  13. celee

    Price Malwarebytes Anti-Malware not correct

    Hi @Rai_03 The website you provided is not our website. If you would like to purchase directly from us please head here: https://www.malwarebytes.com/
  14. celee

    No Views

    Hi @Firefox, when topics get split, they start at zero views. I've split daiegab and Porthos' responses off from a different thread, hence three replies. Let me know if I can help with anything else. Thanks, Cecile
  15. When did you get the duplicate emails?
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