Jump to content


  • Content Count

  • Joined

  • Last visited


About celee

  • Rank

Profile Information

  • Location
    Malwarebytes HQ

Recent Profile Visitors

38,817 profile views
  1. I'll let the Malwarebytes Labs team know. Thanks guys!
  2. Want to participate in a research study for an upcoming article in Malwarebytes Labs on data privacy? Take our survey, and tell us how you feel about sharing personal data online here.
  3. Hi @wP9y5Dcf, Thanks for letting us know. I'll update the appropriate teams. Thanks, Cecile
  4. Hi @don1944, Additionally, you can check on the status of your license and how many computers your license can cover here: https://myaccount-stage.malwarebytes.com/en/login Here are all the things you can manage in My Account: https://support.malwarebytes.com/docs/DOC-1032 Please let me know if you have any additional questions. Thanks, Cecile
  5. celee

    Got strange threating email.

    If you are a target of a sextortion scam like this, or others, where you need to pay to get your compromising data deleted, do not engage with the scammer. These emails can sound intimidating, especially if the scammer is able to add details about you taken from public data, like from your social media accounts. As a result, the scam is rather lucrative. If they said they have your password: Head here for more info on this scam: https://blog.malwarebytes.com/101/2018/10/sextortion-emails-theyre-probably-not-watching/
  6. Hi @nukecad, I've tested pasting your URLs and others in the above thread and did not have any issues in the URLs automatically becoming hyperlinks. The only time the URL did not becoming hyperlinked is when "https://" was excluded. Do you recall if when your originally pasted the URL in your thread if you included the "https://" portion in front of your URL? Thanks, Cecile
  7. Hi @notifyme, Sorry to hear you are having issues. Can you post the URL here and I can help troubleshoot with you. Thanks, Cecile
  8. HI @MEB, Open Malwarebytes and head to "Settings". In the "Preference" pop up, click "Hide application icon" to remove the Malwarebytes icon from your menu bar. Please let me know if I can help with anything else. Thanks, Cecile
  9. Hi @AmandaS, Thanks for joining our forums! Your key is good for one year from the date it is first used. You can still install it on your new laptop that you are getting soon, but the expiration date on that key will remain the same from your original computer. Please let me know if I can help with anything else. Thanks, Cecile
  10. celee

    ANSWERED Background Profile picture

    Will do. Thanks!
  11. celee

    ANSWERED Background Profile picture

    Hi David, This pattern is the default cover photo and there is no way to adjust the default patterned cover photo or revert it back to the previous default blank cover photo prior to the IPS update. Thanks,
  12. Hi @jnq35-2, I can help you with this. I'm going to private message you shortly. Thanks, Cecile
  13. Hi @lock, Like AdvancedSetup mentioned above: You mentioned in your original post that the key you were hoping to add was purchased at a retail store. Keys purchased not from our eCommerce partners cannot be added to the My Account page. Please let me know if you have any additional questions. Thanks,
  14. Hi @SJT1, I'll be reaching out via PM. Thanks
  15. celee

    ANSWERED New topic widget

    HI @exile360, I can't explain the widget disappearing but it currently up for me. I've increase the number of topics shown from 5 to 10 on the widget, which is why it's longer than usual. Let me know if I can help with anything else. Thanks, Cecile

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.