Jump to content

celee

Administrators
  • Content Count

    1,176
  • Joined

  • Last visited

3 Followers

About celee

  • Rank
    Staff

Profile Information

  • Location
    Malwarebytes HQ

Recent Profile Visitors

38,618 profile views
  1. Hi @don1944, Additionally, you can check on the status of your license and how many computers your license can cover here: https://myaccount-stage.malwarebytes.com/en/login Here are all the things you can manage in My Account: https://support.malwarebytes.com/docs/DOC-1032 Please let me know if you have any additional questions. Thanks, Cecile
  2. celee

    Got strange threating email.

    If you are a target of a sextortion scam like this, or others, where you need to pay to get your compromising data deleted, do not engage with the scammer. These emails can sound intimidating, especially if the scammer is able to add details about you taken from public data, like from your social media accounts. As a result, the scam is rather lucrative. If they said they have your password: Head here for more info on this scam: https://blog.malwarebytes.com/101/2018/10/sextortion-emails-theyre-probably-not-watching/
  3. Hi @nukecad, I've tested pasting your URLs and others in the above thread and did not have any issues in the URLs automatically becoming hyperlinks. The only time the URL did not becoming hyperlinked is when "https://" was excluded. Do you recall if when your originally pasted the URL in your thread if you included the "https://" portion in front of your URL? Thanks, Cecile
  4. Hi @notifyme, Sorry to hear you are having issues. Can you post the URL here and I can help troubleshoot with you. Thanks, Cecile
  5. HI @MEB, Open Malwarebytes and head to "Settings". In the "Preference" pop up, click "Hide application icon" to remove the Malwarebytes icon from your menu bar. Please let me know if I can help with anything else. Thanks, Cecile
  6. Hi @AmandaS, Thanks for joining our forums! Your key is good for one year from the date it is first used. You can still install it on your new laptop that you are getting soon, but the expiration date on that key will remain the same from your original computer. Please let me know if I can help with anything else. Thanks, Cecile
  7. celee

    ANSWERED Background Profile picture

    Will do. Thanks!
  8. celee

    ANSWERED Background Profile picture

    Hi David, This pattern is the default cover photo and there is no way to adjust the default patterned cover photo or revert it back to the previous default blank cover photo prior to the IPS update. Thanks,
  9. Hi @jnq35-2, I can help you with this. I'm going to private message you shortly. Thanks, Cecile
  10. Hi @lock, Like AdvancedSetup mentioned above: You mentioned in your original post that the key you were hoping to add was purchased at a retail store. Keys purchased not from our eCommerce partners cannot be added to the My Account page. Please let me know if you have any additional questions. Thanks,
  11. Hi @SJT1, I'll be reaching out via PM. Thanks
  12. celee

    ANSWERED New topic widget

    HI @exile360, I can't explain the widget disappearing but it currently up for me. I've increase the number of topics shown from 5 to 10 on the widget, which is why it's longer than usual. Let me know if I can help with anything else. Thanks, Cecile
  13. Hi everyone, The new big update from our forums provider is now available; you can read more about the update here. We are working with IPS on a rollout date for the 4.3 update as some downtime is expected. But here are some improved/new features that interest might you: Improved search More emojis Quicker reporting option Let us know below if you have any questions. Thanks, Cecile
  14. Hi @PCSavimaki, I got a response from our Public Relations team who made that specific FAQ: If you would like to continue with creating a Finnish translation, please be sure to add the requested notice above. Please let me know if you have any additional questions. Thanks, Cecile
  15. Hi everyone, With the latest forums update, IPS provided us with additional tools and features to help us better protect your privacy. You can read more about their General Data Protection Regulation (GDPR) compliance related update here. Many of these we were already using (and still are) but we wanted to call out specifically a change we adopted. Starting today, if you are viewing the forums as a guest or are not signed in, you will see a new banner pop up at the bottom of the page with the following message: Here's what you'll see: The use of cookies on the Malwarebytes forums are not new, but we are choosing to be more upfront about it to guests and new users -- something new the IPS update allows us to do. We did not update our Terms of Use, Privacy Policy, nor Community Guidelines.
×

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.