celee

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About celee

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  • Birthday November 19

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    San Jose, Calif.

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  1. IPS has announced a lot more features (you can read all of them here: https://invisionpower.com/news/ips-community-suite-42-coming-soon-r998/ see the "Coming Soon in 4.2" widget on the side) but the above curated list is what I figure would be most relevant to our forum users. I haven't read anything specifically about spam, but this is just a list of what IPS has chosen announce -- I'm sure there are going to be more features that they'll announce in the coming months. Thanks, Cecile
  2. Hi everyone, IPS, our forums provider, has been hard at work the last few months gearing up for their next big update. According to IPS, Version 4.2 is expected to be release mid-2017. You can read more about version 4.2 here: https://invisionpower.com/news/ips-community-suite-42-coming-soon-r998/. You can view a video demo here: https://invisionpower.com/news/video-42-so-far-r1010/?page=2#comment-202154 Here's a list of some of the features IPS has teased: Richer embeds: https://invisionpower.com/news/new-richer-embeds-r1025/ Drag and drop into the editor: https://invisionpower.com/news/new-editor-uploading-r1023/ Authy integration: https://invisionpower.com/news/new-authy-integration-r1022/ Gallery improvements for when posting screenshots: https://invisionpower.com/news/new-gallery-improvements-r1018/ Streamlining social media sign-in: https://invisionpower.com/news/new-social-sign-in-streamlining-r1004/ Default profile picture: https://invisionpower.com/news/new-letter-profile-photos-r1011/ Content message: https://invisionpower.com/news/new-content-message-r1000/ Recommended replies: https://invisionpower.com/news/new-recommended-replies-r999/ Fluid forum view: https://invisionpower.com/news/new-fluid-forum-view-r1026/ If you have any questions about this update, please post them below and we'll answer them as best we can. Thanks, Cecile
  3. Hi @mobiuus, are you still having issues? If so, please contact our support team at https://support.malwarebytes.com/customer/portal/emails/new?b_id=6400&utm_source=forum and they can help you with this. Thanks in advance for your patience. -Cecile
  4. Hi @willie92708, sorry for the delay in getting back to you. Please contact our support team at https://support.malwarebytes.com/customer/portal/emails/new?b_id=6400&utm_source=forum and they can assist you in resolving this issue. Thanks, Cecile
  5. Hi @paullongers, please contact our support team at https://support.malwarebytes.com/customer/portal/emails/new?b_id=6400&utm_source=forum and they can assist you with this. Thanks in advance for your patiences. -Cecile
  6. Hi @Le-Kinder, sorry for the delay in getting back to you. If you haven't done so, please contact our support team directly at https://support.malwarebytes.com/customer/portal/emails/new?b_id=6400&utm_source=forum Thanks, Cecile
  7. Hi @AHG, Sorry to hear that you had issues. If you think this is a false positive, please report it here to our research team: https://forums.malwarebytes.com/forum/42-file-detections/ You do not need to disable any features in Malwarebytes to resolve this, please follow the steps here to add that program to your exclusions list: https://support.malwarebytes.com/customer/en/portal/articles/2659944-how-to-configure-exclusions-with-malwarebytes-3-0?b_id=6400 After adding the program to exclusions, I would recommend you return everything to default in your Malwarebytes settings. If you need more help, please feel free to contact our support team directly at https://support.malwarebytes.com/customer/portal/emails/new?b_id=6400&utm_source=forum
  8. Thanks for the update guys! Looks like this was a one-off issue. Please do let me know again if you encounter this issue again. Going to mark this thread as resolved. Thanks, Cecile
  9. Hi again, please email our Incident Response Beta team here: DL-NebulaBeta@malwarebytes.com if you have questions or feedback. Thanks, Cecile
  10. Hi, please email our Incident Response Beta team here: DL-NebulaBeta@malwarebytes.com if you have questions or feedback. Thanks, Cecile
  11. Hi @DangerRanger, please email our Incident Response Beta team here: DL-NebulaBeta@malwarebytes.com if you have questions or feedback. Thanks again for beta testing! -Cecile
  12. HI @BFronberry, please email our Incident Response Beta team here: DL-NebulaBeta@malwarebytes.com if you have questions or feedback. Thanks, Cecile
  13. Hi again @Armadillo, just following up on this. Our web team said they have updated their servers last week and this should no longer be an issue. Thanks again for reporting. -Cecile
  14. Thanks for the update. I'll reach out to the team and see if they can help me replicate and dig deeper. -Cecile
  15. Hi @RTurnock, Sorry for the delay in getting back to you. I was out of town. I was able to locate your support ticket and I apologize for the incorrect info that you received from our support team and from Cleverbridge. You absolutely can upgrade from whatever previous version of Malwarebytes Anti-Malware you had to the new Malwarebytes 3.0 without having to pay anything extra. You do not need to purchase any additional licenses to upgrade. Your subscription can be used on the new Malwarebytes 3.0 as long as it's active. There are typically two ways to upgrade. You can always manual upgrade by going to our website and downloading the latest version on top whatever version you are currently running (here's how: https://support.malwarebytes.com/customer/en/portal/articles/2679359-how-do-i-upgrade-to-the-latest-version-of-malwarebytes-3-0-?b_id=15026 and https://support.malwarebytes.com/customer/en/portal/articles/2652951-how-do-i-migrate-from-malwarebytes-anti-malware-or-anti-exploit-to-malwarebytes-3-0-?b_id=15026). Or you can wait to be prompt to upgrade with the in-product notification. Please note that we do our in-product notifications in waves so not everyone will get prompted to update at the same time. I'll let our support team manager know about your experience so we can correct this in the future. Again, I apologize for any inconvenience you've experience. Please do not hesitate to reach out here on the forum again if I can help you with anything. Thanks, Cecile Edit: I've reached out to @fr33tux to help with your AdwCleaner issue.