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Firefox and Malwarebytes blocking


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I noticed after the latest firefox update that I started getting more frequent website blocking notifications. It only seems to occur when I go to certain sites but they're the same sites that I went on before the update. I just want to double check to make sure I'm not overlooking something that needs to be fixed on my computer. I'm currently running a norton virus scan too so we'll see if that comes up with anything.

Malwarebytes
www.malwarebytes.com

-Log Details-
Protection Event Date: 11/21/17
Protection Event Time: 2:32 PM
Log File: a53faa3e-cef2-11e7-8f1c-bc8385163c98.json
Administrator: Yes

-Software Information-
Version: 3.3.1.2183
Components Version: 1.0.236
Update Package Version: 1.0.3313
License: Premium

-System Information-
OS: Windows 10 (Build 16299.19)
CPU: x64
File System: NTFS
User: System

-Blocked Website Details-
Malicious Website: 1
, , Blocked, [-1], [-1],0.0.0

-Website Data-
Domain: s3-ap-northeast-1.amazonaws.com
IP Address: 52.219.4.24
Port: [55143]
Type: Outbound
File: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

 

(end)

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  • Root Admin

Hello @kiwiwasabi and :welcome:

Please run the following steps and post back the logs as an attachment when ready and we'll see about getting you cleaned up.

STEP 01

  • If you're already running Malwarebytes 3 then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • If you don't have Malwarebytes 3 installed yet please download it from here and install it.
  • Once installed then open Malwarebytes and check for updates. Then click on the Scan tab and select Threat Scan and click on Start Scan button.
  • Once the scan is completed click on the Export Summary button and save the file as a Text file to your desktop or other location you can find, and attach that log on your next reply.
  • If Malwarebytes won't run then please skip to the next step and let me know on your next reply.

STEP 02

Please download AdwCleaner by Malwarebytes and save the file to your Desktop.

  • Right-click on the program and select RunAsAdmin.jpg Run as Administrator to start the tool.
  • Accept the Terms of use.
  • Wait until the database is updated.
  • Click Scan.
  • When finished, please click Clean.
  • Your PC should reboot now if any items were found.
  • After reboot, a log file will be opened. Copy its content into your next reply.

STEP 03
Please download the Farbar Recovery Scan Tool and save it to your desktop.

Note: You need to run the version compatible with your system. You can check here if you're not sure if your computer is 32-bit or 64-bit

  • Double-click to run it. When the tool opens, click Yes to disclaimer.
  • Press the Scan button.
  • It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
  • The first time the tool is run, it also makes another log (Addition.txt). If you've, run the tool before you need to place a check mark here.
  • Please attach the Additions.txt log to your reply as well.

 

Thanks

Ron

 

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Hello! Sorry for the delay. I haven't gotten a chance to do step three because of my schedule but I figured I'd give you the results of step 1 and 2 thus far. Both of which seem mostly inconclusive to me. The two PUPs that were removed were just old firefox extensions I installed myself. I'm starting to wonder if it's just the newest version of malwarebytes reacting to the newest version of firefox. I'm not 100% sure.

Scan report.txt

AdwCleaner[S0].txt

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  • Root Admin

We just wanted to make sure that there was nothing like a more serious infection on the system. It does not look like there is one. Please post the new FRST and ADDITIONS.TXT logs when you get a moment and I'll review. You may need to do a reset on Firefox. I know that every once in a while my own Firefox gets a bit wonky and I end up resetting to factory defaults and putting back a couple extensions.

Thanks again

Ron

 

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