Endpoint Agent Service does not start on Win 10

[jameswbrown08322]

I'm testing the Endpoint Protection product.

On a Windows 10 system I'm finding that when the system reboots, the "Malwarebytes Cloud Endpoint Agent Service" does not start. It's set for "Automatic" but I've had to go manually start it several times. The "Malwarebytes Service" seems to be OK.

The "settings \ endpoint protection \ startup options" in the default policy I'm using have not been changed yet. Looking for some guidance. 

[KDawg]

Can you please turn ON the delay in the startup options area you mention?

Are there any additional 3rd party security software on the endpoint?

I recommend a 60 second delay on startup, please let me know if the services still fail to start.

Edited October 20, 2017 by KDawg

[jameswbrown08322]

OK, 60 seconds seems to have done the trick. I'll watch it for the next few reboots.

PS: had removed everything except the MEP product before installing it.

[KDawg]

Excellent thanks for the update to let us know this is working for you!

Please let us know if anything else comes up