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Hard drive died how do I get it deactivated

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My hard drive died and I needed to install anyone and now the program will not let me use my number until I deactivate one of the two I have so how do I deactivate the number off my old hard drive that I cannot get to. I have tried three emails asking for them to deactivate both the numbers and I will reactivate them on both the systems again but no reply so far someone please help.

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Have you created an account at https://my.malwarebytes.com/en/login

If you have an account you will be able to login and Deactivate the key.

If not and you remember the email you used to purchase the key , you can create an account at : https://my.malwarebytes.com/en/register

Can you try these and let us know if it works? 

Thank you

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