Hague Posted September 15, 2017 ID:1164053 Share Posted September 15, 2017 Not sure where to post this but... I paid for the lifetime membership for Malwarebytes and recently am not able to log into my account. I can now no longer access my premium membership and it wants me to pay again to subscribe! Please help! Derek Link to post Share on other sites More sharing options...
Porthos Posted September 15, 2017 ID:1164056 Share Posted September 15, 2017 3 minutes ago, Hague said: I paid for the lifetime membership for Malwarebytes Did you purchase directly from Malwarebytes? Or somewhere else. Mention that in your support request along with your key. You will need to contact support either way. For licensing issues, you'll want to reach out to our online support at https://support.malwarebytes.com/community/consumer/pages/contact-us Usually, support will take 2/3 days or more since support is busier than normal at this time to get to your request. Link to post Share on other sites More sharing options...
Hague Posted September 15, 2017 Author ID:1164084 Share Posted September 15, 2017 yes i bought it directly from Malwarebytes. Ive never had a problem until i reformatted. Link to post Share on other sites More sharing options...
Porthos Posted September 15, 2017 ID:1164085 Share Posted September 15, 2017 Just now, Hague said: yes i bought it directly from Malwarebytes. Ive never had a problem until i reformatted. https://support.malwarebytes.com/community/consumer/pages/contact-us Usually, support will take 2/3 days or more since support is busier than normal at this time to get to your request. Link to post Share on other sites More sharing options...
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