Overclick.cn re-direct problem

[dviraj]

Hi there-

my computer is infected with the Overclick.cn re-direct spyware/malware.

am posting the log files from the most recent Malwarebytes' Anti-Malware scan and also HijackThis scan...

The Malwarebytes' Anti-Malware log:

Malwarebytes' Anti-Malware 1.39

Database version: 2421

Windows 5.1.2600 Service Pack 3

07/24/2009 3:49:12 PM

mbam-log-2009-07-24 (15-49-12).txt

Scan type: Quick Scan

Objects scanned: 130186

Time elapsed: 5 minute(s), 59 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 2

Folders Infected: 0

Files Infected: 0

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

(No malicious items detected)

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

(No malicious items detected)

--------------------------------------------------------------------------------------

The HijackThis scan log-file:

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 5:18:37 PM, on 07/24/2009

Platform: Windows XP SP3 (WinNT 5.01.2600)

MSIE: Internet Explorer v7.00 (7.00.6000.16850)

Boot mode: Normal

Running processes:

C:\WINDOWS\System32\smss.exe

C:\WINDOWS\system32\winlogon.exe

C:\WINDOWS\system32\services.exe

C:\WINDOWS\system32\lsass.exe

C:\WINDOWS\system32\svchost.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\svchost.exe

C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

C:\WINDOWS\System32\WLTRYSVC.EXE

C:\WINDOWS\System32\bcmwltry.exe

C:\WINDOWS\system32\spoolsv.exe

C:\Program Files\LANDesk\Shared Files\residentagent.exe

C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe

C:\Program Files\LANDesk\LDClient\LocalSch.EXE

C:\WINDOWS\system32\CBA\pds.exe

C:\Program Files\LANDesk\LDClient\tmcsvc.exe

C:\Program Files\LANDesk\LDClient\collector.exe

C:\PROGRA~1\LANDesk\LDClient\issuser.exe

C:\Program Files\LANDesk\LDClient\policy.client.invoker.exe

C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe

C:\WINDOWS\System32\svchost.exe

C:\WINDOWS\system32\rpcnet.exe

C:\WINDOWS\system32\slClient.exe

C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe

C:\Program Files\Symantec AntiVirus\Rtvscan.exe

c:\WINDOWS\system32\ZuneBusEnum.exe

C:\Program Files\Citrix\ICA Client\ssonsvr.exe

C:\PROGRA~1\LANDesk\LDClient\rcgui.exe

C:\WINDOWS\system32\slagent.exe

C:\WINDOWS\Explorer.EXE

C:\WINDOWS\system32\WLTRAY.exe

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe

C:\Program Files\Microsoft Office Communicator\communicator.exe

C:\WINDOWS\stsystra.exe

C:\WINDOWS\system32\hkcmd.exe

C:\WINDOWS\system32\igfxsrvc.exe

C:\WINDOWS\system32\igfxpers.exe

C:\Program Files\Apoint\Apoint.exe

C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe

C:\Program Files\Common Files\STF Services Shared\WebFormApp.exe

C:\Program Files\Zune\ZuneLauncher.exe

C:\Program Files\Apoint\ApMsgFwd.exe

C:\Program Files\Apoint\HidFind.exe

C:\Program Files\Apoint\Apntex.exe

C:\Program Files\Common Files\Symantec Shared\ccApp.exe

C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\WINDOWS\system32\ctfmon.exe

C:\Documents and Settings\vdesai\Local Settings\Application Data\Google\Update\GoogleUpdate.exe

C:\Program Files\Symantec AntiVirus\Smc.exe

C:\Program Files\Symantec AntiVirus\SmcGui.exe

C:\WINDOWS\system32\rundll32.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://localhost;<local>

F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll

O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)

O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll

O4 - HKLM\..\Run: [broadcom Wireless Manager UI] C:\WINDOWS\system32\WLTRAY.exe

O4 - HKLM\..\Run: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"

O4 - HKLM\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\communicator.exe" /fromrunkey

O4 - HKLM\..\Run: [sigmatelSysTrayApp] stsystra.exe

O4 - HKLM\..\Run: [igfxTray] C:\WINDOWS\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\WINDOWS\system32\igfxpers.exe

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe

O4 - HKLM\..\Run: [PDVDDXSrv] "C:\Program Files\CyberLink\PowerDVD DX\PDVDDXSrv.exe"

O4 - HKLM\..\Run: [sTFWebFormApp] "c:\Program Files\Common Files\STF Services Shared\WebFormApp.exe" -start

O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\..\Run: [Zune Launcher] "c:\Program Files\Zune\ZuneLauncher.exe"

O4 - HKLM\..\Run: [googletalk] C:\Program Files\Google\Google Talk\googletalk.exe /autostart

O4 - HKLM\..\Run: [symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Enterprise

O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"

O4 - HKLM\..\Run: [OrderReminder] C:\Program Files\Hewlett-Packard\OrderReminder\OrderReminder.exe

O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe

O4 - HKCU\..\Run: [sTFWebFormApp] "C:\Program Files\Common Files\STF Services Shared\WebFormApp.exe" -start

O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\vdesai\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c

O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')

O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')

O8 - Extra context menu item: Add to Google Photos Screensa&ver - res://C:\WINDOWS\system32\GPhotos.scr/200

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\npjpi160_07.dll

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL

O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll

O15 - Trusted Zone: myhr.berdonllp.com

O15 - Trusted Zone: http://myhr.berdonllp.com

O15 - Trusted Zone: *.berdonllp.com

O15 - Trusted Zone: http://www.stf.com

O15 - ESC Trusted Zone: http://runonce.msn.com

O16 - DPF: {0CCA191D-13A6-4E29-B746-314DEE697D83} (Facebook Photo Uploader 5 Control) - http://upload.facebook.com/controls/2008.1...toUploader5.cab

O16 - DPF: {0DE70C1A-5136-45F6-95DA-B81CCF0DA5B3} (RIARSDocumentum.DocumentumIntegration) - https://gosystemrs.fasttax.com/OCX/RIARSDocumentum.cab

O16 - DPF: {13F71666-05F2-11D2-B2F6-00A0C9A08B64} (CommonBridge Class) - https://gosystemrs.fasttax.com/OCX/comconv.cab

O16 - DPF: {227F25BE-BCDC-11D0-BA80-0000F6181652} (CLRMachineInfoCtl Class) - https://gosystemrs.fasttax.com/OCX/RSLoginModule.cab

O16 - DPF: {455182EE-8F93-11D2-BA3C-00C04F7F6533} (CLRTabbedList Class) - https://gosystemrs.fasttax.com/OCX/RSTabbedList.cab

O16 - DPF: {474F00F5-3853-492C-AC3A-476512BBC336} (UploadListView Class) - http://picasaweb.google.com/s/v/53.10/uploader2.cab

O16 - DPF: {4E330863-6A11-11D0-BFD8-006097237877} (InstallFromTheWeb ActiveX Control) - https://gosystemrs.fasttax.com/OCX/iftwclix.cab

O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1221860918343

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1222089686109

O16 - DPF: {7279DAF9-31ED-45D6-8CDA-E11A0D24956C} (WebForm Launch Server) - http://files.stf.com/Downloads/WebFormServer_v3.cab

O16 - DPF: {7B640A40-EEC1-11D2-B526-00C04F8DEE99} (WebAttachObj Class) - https://gosystemrs.fasttax.com/OCX/WebAttachments.cab

O16 - DPF: {82BFFC8C-B4BD-11D4-9908-000102053AFB} (GRSNotifierCtrl Class) - https://gosystemrs.fasttax.com/OCX/webnotifier.cab

O16 - DPF: {86B092BC-7ABA-11D4-98E7-000102053AFB} (MultiDownload Class) - https://gosystemrs.fasttax.com/OCX/Downloader.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://dl8-cdn-01.sun.com/s/ESD44/JSCDL/jd...ows-i586-jc.cab

O16 - DPF: {973EA5BE-9ED6-11D3-AB1D-00C04F7468E4} (IParseCSV Class) - https://gosystemrs.fasttax.com/OCX/DCParse.cab

O16 - DPF: {97A90946-2984-11D3-AAE7-00C04F7468E4} (FrmSrcCt Control) - https://gosystemrs.fasttax.com/OCX/frmsrc.cab

O16 - DPF: {D76D712E-4A96-11D3-BD95-D296DC2DD072} (:-) VideoSoft FlexGrid 7.0 (OLEDB)) - https://gosystemrs.fasttax.com/OCX/vsflex7.cab

O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = berdonllp.com

O17 - HKLM\Software\..\Telephony: DomainName = berdonllp.com

O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = berdonllp.com

O18 - Protocol: cwt - {774E529C-2458-48A2-8F57-3ED3105D8612} - C:\Program Files\CaseWare\cwproto.dll

O23 - Service: LANDesk® Management Agent (CBA8) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\Shared Files\residentagent.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Intel Local Scheduler Service - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\LocalSch.EXE

O23 - Service: Intel PDS - LANDesk Software Ltd. - C:\WINDOWS\system32\CBA\pds.exe

O23 - Service: LANDesk Targeted Multicast (Intel Targeted Multicast) - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\tmcsvc.exe

O23 - Service: LANDesk Remote Control Service (ISSUSER) - LANDesk Software, Ltd. - C:\PROGRA~1\LANDesk\LDClient\issuser.exe

O23 - Service: LANDesk Policy Invoker - LANDesk Software, Ltd. - C:\Program Files\LANDesk\LDClient\policy.client.invoker.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: NetOp Helper ver. 9.21 (2008277) (NetOp Host for NT Service) - Danware Data A/S - C:\Program Files\Danware Data\NetOp Remote Control\Host\NHOSTSVC.EXE

O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\WINDOWS\system32\rpcnet.exe

O23 - Service: ScriptLogic Service (SLClient) - ScriptLogic Software Corporation - C:\WINDOWS\system32\slClient.exe

O23 - Service: Symantec Auto-upgrade Agent (Smcinst) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\SmcLU\Setup\smcinst.exe

O23 - Service: Symantec Management Client (SmcService) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Smc.exe

O23 - Service: Symantec Network Access Control (SNAC) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\SNAC.EXE

O23 - Service: SigmaTel Audio Service (STacSV) - SigmaTel, Inc. - C:\Program Files\SigmaTel\C-Major Audio\WDM\StacSV.exe

O23 - Service: Symantec Endpoint Protection (Symantec AntiVirus) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - C:\WINDOWS\System32\WLTRYSVC.EXE

--

End of file - 14241 bytes

I await your assistance on this issue.

Thank you in advance....

[miekiemoes]

Hi,

First of all, please update MalwareBytes, because the databaseversion is outdated.

• Start MalwareBytes and click the Update tab. There click "Check for updates"
  
• In case you can't update the database via the update option, please download and install the database from here. Only do this when the update option doesn't work.
  
• Once the updates are downloaded, perform a quick scan again.
  
• The scan may take some time to finish,so please be patient.
  
• When the scan is complete, click OK, then Show Results to view the results.
  
• Make sure that everything is checked, and click Remove Selected.
  
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  
• Copy&Paste the entire report in your next reply along with a fresh HijackThis log, then we'll proceed from there with new steps.
  

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

[dviraj]

Hi,

First of all, please update MalwareBytes, because the databaseversion is outdated.

• Start MalwareBytes and click the Update tab. There click "Check for updates"

• In case you can't update the database via the update option, please download and install the database from here. Only do this when the update option doesn't work.

• Once the updates are downloaded, perform a quick scan again.

• The scan may take some time to finish,so please be patient.

• When the scan is complete, click OK, then Show Results to view the results.

• Make sure that everything is checked, and click Remove Selected.

• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)

• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.

• Copy&Paste the entire report in your next reply along with a fresh HijackThis log, then we'll proceed from there with new steps.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.

-----

Hi again-

am posting the new log-file from the most recent Malwarebytes' Anti-Malware scan:

Malwarebytes' Anti-Malware 1.39

Database version: 2512

Windows 5.1.2600 Service Pack 3

07/27/2009 2:15:34 PM

mbam-log-2009-07-27 (14-15-34).txt

Scan type: Quick Scan

Objects scanned: 134474

Time elapsed: 4 minute(s), 21 second(s)

Memory Processes Infected: 0

Memory Modules Infected: 1

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 2

Folders Infected: 0

Files Infected: 1

Memory Processes Infected:

(No malicious items detected)

Memory Modules Infected:

\\?\globalroot\systemroot\system32\hjgruicqhmtnic.dll (Trojan.TDSS) -> Delete on reboot.

Registry Keys Infected:

(No malicious items detected)

Registry Values Infected:

(No malicious items detected)

Registry Data Items Infected:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\UpdatesDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:

(No malicious items detected)

Files Infected:

\\?\globalroot\systemroot\system32\hjgruicqhmtnic.dll (Trojan.TDSS) -> Quarantined and deleted successfully.

thanks again.

[miekiemoes]

Hi,

Please download ComboFix from Here or Here to your Desktop.

**Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop**

1. If you are using Firefox, make sure that your download settings are as follows:
   
   • Tools->Options->Main tab
     
   • Set to "Always ask me where to Save the files".
     

[*]During the download, rename Combofix to Combo-Fix as follows:

[*]It is important you rename Combofix during the download, but not after.

[*]Please do not rename Combofix to other names, but only to the one indicated.

[*]Close any open browsers.

[*]Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.

-----------------------------------------------------------

• Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
  
• Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
  

  -----------------------------------------------------------

  
  

• Close any open browsers.
  
• WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
  
• Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
  
• If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
  

-----------------------------------------------------------

[*]Double click on combo-Fix.exe & follow the prompts.

[*]When finished, it will produce a report for you.

[*]Please post the "C:\Combo-Fix.txt" along with a new HijackThis log for further review.

**Note: Do not mouseclick combo-fix's window while it's running. That may cause it to stall**

If you still cannot get this to run, try booting into Safe Mode, and run it there.

To boot into Safe Mode, tap F8 after BIOS, and just before the Windows logo appears. A list of options will appear, select "Safe Mode."

[miekiemoes]

Due to the lack of feedback, this Topic is closed.

If you need this topic reopened for continuations of existing problems, please request this by sending me a PM with the address of the thread. This applies only to the original topic starter.

Everyone else please begin a New Topic.