Jump to content

Malwarebytes 3.0


Recommended Posts

Im not trying to beat a dead horse to death i have followed all the tips and tricks  in fixing these issues with the web protection being off and now exploit turning off at times  When will a copy be forthcoming so  i may inform my  customers whose computers i work on and preach the neccessity of buying malwarebytes for their computers  but this bug is making my phone ring off the wall because of these issues . I try and tell them  you are working on the issue and that this is a rarity ( which it is ) never had any problems with your wonderful product before this 3.0 came along 

Link to post
Share on other sites

Depending on how the upgrade to version 3 was done, it could be part of the issue... some over the top upgrades do not go well.  Have you tried a clean reinstall on one of the computers having the issues?

Let's try this first.... (Please remember to de-activate your Malwarebytes first before un-installing or using the clean removal tool)

  1. Please follow the steps in this pinned topic to uninstall your current version of MBAM and reinstall the latest build - Malwarebytes mb-clean tool (after uninstalling you can download the latest version (currently v3.0.6 CU4) to re-install from HERE)
  2. If that does not correct the issue, then please read the following and attach to your next reply the 4 requested logs - Diagnostic Logs (the 4 logs are: mbam logs zipped, FRST.txt, Addition.txt and mb-checkResult.txt)
  3. NOTE: More info about the latest Malwarebytes 3.0.6 CU4 HERE; MB 3 User Guide ONLINE; MB 3 User Guide PDF; MB 3 FAQ: Malwarebytes 3.0 - Frequently Asked Questions


Please let us know how it goes.


Thank You,

Firefox

Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Recently Browsing   0 members

    • No registered users viewing this page.
Back to top
×
×
  • Create New...

Important Information

This site uses cookies - We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue.