Can't disable self-protection

[paulderdash]

Hi

I have the MB3 CU3 build on two machines, and had enabled self-protection.

Now I see I can't disable self-protection on either machine. If I try to set it it to off, nothing happens.

What now?

I can't uninstall or upgrade to CU4?

Is there any way to fix this or completely uninstall MB3 now?

 

 

 

 

[paulderdash]

OK - I was able to upgrade to CU4 on one machine so far..

But surely one should be able to disable the self-protection module? Or is this by design. I am sure I have done before.

The only way to disable it seems to be deactivating my lifetime license.

 

 

Edited March 25, 2017 by paulderdash

[bdubrow]

Hi paulderdash--

Thanks for reporting this.

This is a symptom we see sometimes if you over-install the "bundled" beta installer over an existing Malwarebytes 3.0 installation.  If you do a clean uninstall / reinstall instead you can usually avoid this problem.  I've updated the announcement post to reflect this.

The reason disabling your license also works is that self-protection is not designed to run in Free mode, so it shuts down automatically.

So, if you do a full uninstall of the previous version and then reinstall the 3.0.6.1469+1.0.96 build, are the self-protection settings now responsive?  Bottom line, you should be able to adjust self-protection settings as you like, so this is definitely a bug.

[paulderdash]

Will do a full uninstall, reinstall (maybe run mb-clean as well) today or tomorrow.

Will report back.

[paulderdash]

I can confirm after an uninstall, reboot, mb-clean, reboot, install I can again toggle self-protection. I think this bug was introduced with CU3.

All other settings were unaffected. I could toggle them.

 

[bdubrow]

Thank you for confirming this!