bdubrow

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About bdubrow

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  1. Hi grahamc-- Malwarebytes can be used alongside most other AVs with no issues. Or, you can also leverage built in Microsoft security by using Windows Defender along with Endpoint Security. Typically if you set up exclusions for the other program in each security software, then you should be fine. If after doing so you experience any issues, please reach our to our Business Support team. Thanks,
  2. Hi all-- A new component package -- v. 1.0.212 -- has been released for Malwarebytes 3.2.2. This is a minor update that includes a new tray app with fixes for some notification display issues. This update package is going out slowly tonight, but you can always grab it by manually upgrading by clicking Install Application Updates button from Applications Settings in MB 3.2.2.
  3. Hi all! Just wanted to let you know that if you are opted in to the Beta channel in Malwarebytes 3.2 then you should be receiving an updated component package: v. 1.0.212 This one is a bit different than other component packages in that it is the first time we are shipping a new version of the tray. Shouldn't notice anything different though -- should apply silently behind the scenes as usual. The only functional changes are fixes for the tray when displaying certain notifications. Thanks!
  4. New CP 1.0.207

    Hi lmacri-- Interesting perspective! Certainly not at all what we're intending, especially as we try to be as transparent as possible here on the forum and elsewhere regarding any defects in the program. But we'll definitely take your feedback into consideration. We had discussed this a while back when we first started releasing component updates, so we'll see what we can do. We also intend to more actively use our new "beta channel" to verify fixes. While the beta channel did get this package earlier than the rest of the world, we still need to improve that process and get more info out there. So if anything the beta forum might have the detailed changes spelled out earlier in the future. For the record here's a list of changes for the 1.0.207 update: Numerous enhancements to detection and remediation Improved driver management Fixed issue on XP where Firefox would crash when self-protection was enabled Closed connection to AWS that did not need to be left open
  5. Hi @moo4x-- As @nikhils mentioned, the fix was released in the latest component package 1.0.207. If you have not received that component update automatically yet, if you have Malwarebytes 3.2.2 installed you can go to Settings > Application > Install Application Updates to get it. (Note: manually checking may not work with versions earlier than 3.2.2 due to upgrade limits enforced on the backend.)
  6. New CP 1.0.207

    Hi all-- @Porthos is completely correct when explaining that typically there will be no fanfare when releasing new component updates. They should be considered business as usual. In cases such as the issue with Firefox, what our staff typically do in those cases is reply to threads they're watching here once a fix has been released. As @nikhils mentioned, the fix was released in the latest component package 1.0.207. If you have not received that component update automatically yet, if you have Malwarebytes 3.2.2 installed you can go to Settings > Application > Install Application Updates to get it. (Note: manually checking may not work with versions earlier than 3.2.2 due to upgrade limits enforced on the backend.) Also, just a note that we typically post a refreshed installer on our website with the latest component package bundled in. We'll be doing that again with this one a little later today. Once we do that you'll see a revised installer -- a new look and we've reduced the number of steps required to install with default settings. Just wanted folks to be aware that this is legit since it will look very different from the old installer look we've had for years.
  7. Hello @riahc and @outlawman007 -- Please try upgrading to Malwarebytes v. 3.2 again - you should no longer have trouble installing on a server OS. You can download Malwarebytes 3.2 directly from our main website or from this link.
  8. 3.2.2.2029 Release Notes?

    That will only happen in certain cases, depending on system, version being upgraded from, etc. This is only in the event of any pending Malwarebytes actions that have not yet been completed (such as not having completed a reboot after a remediation, for example.) Not everyone will see this. And actually, this behavior was in initial 3.2.2 release. So if you've only just seen it, it shows that it will not happen every time.
  9. 3.2.2.2029 Release Notes?

    Hi Krusy-- The Malwarebytes 3.2.2.2029 version was simply the exact same v.3.2.2 release with a small change to the installer. No other functionality or code was changed. The Release Notes for 3.2 still apply to this version. There is no need to upgrade to this version if you already have any v. 3.2.2 installed. You can certainly over-install if you'd like, but it's not necessary. So long as you're on v. 3.2.2 you'll receive future Component Package and Installer updates/upgrades as usual.
  10. Latest version 3.2.2.2029

    Hi there! Do you already have Malwarebytes 3.2.2 installed? There is no need to upgrade to this version if you already have v. 3.2.2 installed. The only change in this build was a change to the installer, so does not affect any other part of the code. You can certainly over-install if you'd like, but it's not necessary. So long as you're on v. 3.2.2 you'll receive future Component Package and Installer updates/upgrades as usual. If you do not yet have v. 3.2.2 installed, you can download directly from our main website or from this link.
  11. Hi all-- I wanted to thank everyone who helped us with this round of beta testing. We appreciate all the reports and feedback, and were especially grateful for the help around upgrade testing. I'm happy to announce that Malwarebytes 3.2 is now officially released: Looking forward to another round of testing very soon...
  12. Hello! I'm happy to announce that Malwarebytes v. 3.2 is now released. You can download Malwarebytes 3.2 directly from our main website or from this link. Here’s the list of What’s New in Malwarebytes 3.2: Performance/protective capability Improved memory usage Reinstalling with an older installer will no longer downgrade update packages Improved self-protection module stability and resiliency Numerous enhanced malware protection techniques and remediation capabilities Usability Clicking ‘Install Application Updates’ button now downloads available component updates and releases regardless of limits in place for automatic update delivery Added a button to access the ‘Malwarebytes My Account’ portal from in-app My Account screen Added new setting that allows you to opt in to automatically receive Beta component updates and full releases Minor user interface redesigns, including confirmation of scan completion post-reboot Stability/issues fixed Fixed numerous problems that could occur when upgrading from earlier versions to Malwarebytes 3 Fixed an issue where updates would fail if attempted right after PC comes out of sleep Fixed an issue where the user interface could become non-responsive if mapped drives were present Fixed several issues that could lead to an ‘Unable to connect the service’ message Improved overall stability of drivers Addressed several translation issues Fixed several crashes and hangs related to the service and tray Addressed many other miscellaneous defects and user interface improvements Thanks!
  13. Protection History

    Hi Robert-- First, thank you for your comments around Malwarebytes 3's reliability and performance. This has been our primary focus these last several months, so very happy to hear more positive comments about how it's going. Second, I wanted to confirm that I have the request to reset the Protection History counters in our backlog. I agree it would be nice to give folks the option to reset to zero as they choose, so I hope to be able to pull that into an upcoming release. And no, it shouldn't actually be too difficult to implement -- up to now it's been more a matter of competing priorities and requests. We're finally at a point where we can consider more of these more cosmetic requests so I'll see what I can do.
  14. MBAM 3.0 and av-comparatives.org

    This was actually in response to a comment much earlier in the thread about the massive signature databases included in other AV products. I'm not commenting on the sample set used by test organizations. Our concerns and continued discussions for participation in these tests are around methodology. Bottom line, we may participate at some point in the future, but we've had other competing priorities and thus this has not been a key focus. We've also discussed providing videos showing actual detections, and while I don't think we could provide the actual samples (as a matter of policy), we might be able to provide an identifying hash or something for those who wish to recreate the tests. We do understand that folks are interested in seeing this sort of "proof" -- completely get that. We'll see if we can raise the priority on getting something in place.
  15. MBAM 3.0 and av-comparatives.org

    We've actually just received another CheckmarkCertified certification from West Coast Labs for our remediation. So we do participate in tests that make sense for the product. The biggest problem with other comparative AV testing is that the current test methodologies don’t mimic real-world environments. The best illustration of our performance against real-world threats is how we handle actual malware outbreaks. If you look at two recent examples of widely spreading threats that made the news – WannaCry and Petya/NotPetya—our Malwarebytes Premium protection blocked each of those out of the gate via our signature-less protection. So a massive signature database of old, non-active threats is not an indicator of overall protective capability. While we’re still considering other test options, our primary focus remains on research and staying ahead of the newest threats hitting the scene, just as we’ve always done for years. This is why we are able to find and clean threats that other AVs with high scores in those comparative tests miss every day.