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Chrome has been hijacked


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I stupidly followed a link for a user manual download and was immediately infected with software that redirects links in Chrome to sites such as honestbeauty.com and liveadexchanger.com

I own the paid-for version of Malwarebytes and it is not detecting the issue.

Unfortunately, I've already tried multiple tools to remove the infection without success.

Thanks for any and all assistance.

Addition.txt

FRST.txt

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Hello and :welcome:

 

FRST.gif Fix with Farbar Recovery Scan Tool

icon_exclaim.gif This fix was created for this user for use on that particular machine. icon_exclaim.gif


icon_exclaim.gif Running it on another one may cause damage and render the system unstable. icon_exclaim.gif

Download attached fixlist.txt file and save it to the Desktop:

Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Press the Fix button just once and wait.
  • If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
  • When finishes FRST will generate a log on the Desktop, called Fixlog.txt.

Please attach it to your reply.

fixlist.txt

Edited by TwinHeadedEagle
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Thanks for the quick response. I saved the txt file to the desktop, which is where FRST64 was saved. The tool started, but stopped responding part way through, requiring a hard reboot. I ran it again with the same result. Both log files are attached. FYI, I had the same issue with adwcleaner, i.e., it would run the scan but lock up the computer during the cleaning phase.

 

Fixlog 1.txt

Fixlog 2.txt

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It started immediately after running Farbar fix. I use the box all the time to find programs on the computer vice navigating the menu system.

I've noticed I also can't type into Edge or the search menus within control panel.

I greatly appreciate the help eradicating the malware, and am hopeful we can find quick resolution on this as it is debilitating. Thanks.

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Let's scan your PC again:

 

FRST.gif Scan with Farbar Recovery Scan Tool

Please re-run Farbar Recovery Scan Tool to give me a fresh look at your system.

  • Right-click on FRST.gif icon and select RunAsAdmin.jpg Run as Administrator to start the tool.
    (XP users click run after receipt of Windows Security Warning - Open File).
  • Make sure that Addition.txt option is checked. option is checked.

    2873ryc.png

  • Press Scan button and wait.

  • The tool will produce two logfiles on your desktop: FRST.txt and Addition.txt.


Please attach report into your next reply.

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