whonew Posted November 25, 2016 ID:1074791 Share Posted November 25, 2016 Who do you contact if your Malwarebytes Pro program tells you that your ID and Key are not valid and I have had this for years, but it not the first time this has happened. It is the first with this key though. Link to post Share on other sites More sharing options...
yardbird Posted November 25, 2016 ID:1074800 Share Posted November 25, 2016 Hi! This is 1 way.....regards https://support.malwarebytes.com/customer/portal/emails/new?b_id=6400 Link to post Share on other sites More sharing options...
whonew Posted November 27, 2016 Author ID:1075082 Share Posted November 27, 2016 I was sent a email with the key and id, and I sent back that it was not working and that person asked for a snap shot and I am no wizard but think that would broadcast my key if I did that so I have not taken a snap, it simply say please enter valid key Link to post Share on other sites More sharing options...
whonew Posted November 28, 2016 Author ID:1075116 Share Posted November 28, 2016 I already sent my key to a support but not sure it was support , for I got two emails one that said they where closed the other asked for a screen shot so they have my key now , but I have the receipt. Any way I want it out of my machine this will be the second time I lost a paid version of Malwarebytes and not sure I want to try again, Although it needs to be removed right and did not seem to want to let add and remove take it out. One day I will find out who the ___ keeps getting into my computer . Link to post Share on other sites More sharing options...
yardbird Posted November 28, 2016 ID:1075243 Share Posted November 28, 2016 Hello again! your posting in more than one area of the forum - if you follow your original post you will get the help you need. This is General Chat. Go back to your original post please, Link to post Share on other sites More sharing options...
whonew Posted November 28, 2016 Author ID:1075250 Share Posted November 28, 2016 How do I remove these posts? Thank you the key and id where entered right yesterday and would not take , but today it did. I was going to upgrade but could not remove in Add/Remove the Malewarebytes program and get the more advanced but also needed to know if that would work in Windows 7 if I ever get it repaired. Thanks and please let me know how to delete these posts of maybe you can do that Link to post Share on other sites More sharing options...
yardbird Posted November 28, 2016 ID:1075293 Share Posted November 28, 2016 Its up to the staff to remove your posts. I would not worry about these posts. In time they will work there way to the back pages. You posted logs here: If you click on the link below you can follow up on putting in Malwarebytes, or if you want it removed? you can get instructions! regards... Link to post Share on other sites More sharing options...
whonew Posted December 1, 2016 Author ID:1076052 Share Posted December 1, 2016 Thank you, I hope those are not marked a spam , as I did need help . Seems better and the key is in Link to post Share on other sites More sharing options...
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