irocksixx Posted August 15, 2016 ID:1056635 Share Posted August 15, 2016 Watch out for googling "malwarebytes refund" because I did that to call and get a refund and when I called the number, someone in probably the country of India, answered and told me to go to just enter the word "syval" into google. It turned out to be a remote connector program and there is no reason for any company to get onto my computer to issue a refund. I hung up on him in addition to my computer telling me it would not run such program anyway. SO WATCH OUT GUYS!! I reported this to the FTC just now also. http://guruaid.syval.net/ The above link is what that ended up on. Link to post Share on other sites More sharing options...
Porthos Posted August 15, 2016 ID:1056645 Share Posted August 15, 2016 Typical remote support scam. Do still need help with your MBAM or a refund? Link to post Share on other sites More sharing options...
irocksixx Posted August 15, 2016 Author ID:1056650 Share Posted August 15, 2016 Yes I do please. I did email the other way but the computer I was working on I had to return because it was still not fixable. Thank you! Link to post Share on other sites More sharing options...
Porthos Posted August 15, 2016 ID:1056651 Share Posted August 15, 2016 6 minutes ago, irocksixx said: I did email the other way but the computer I was working on I had to return because it was still not fixable. Thank you! Do you currently have a PC that you wish to use the paid license for? Link to post Share on other sites More sharing options...
Porthos Posted August 15, 2016 ID:1056652 Share Posted August 15, 2016 (edited) 7 minutes ago, irocksixx said: The computer I was working on I had to return because it was still not fixable. What was wrong with it? Edited August 15, 2016 by Porthos Link to post Share on other sites More sharing options...
irocksixx Posted August 15, 2016 Author ID:1056653 Share Posted August 15, 2016 I had removed a bunch of viruses, purchased at a pawn shop but after all the repairs it still wouldn't open browser quickly and my boyfriend, whom I got it for, he said no way he is keeping it. Malware found over 6K things to remove and that is when I purchased the protection because I thought it would not remove them without it. I just wanted to make sure. But I don't have the computer now. Link to post Share on other sites More sharing options...
Porthos Posted August 15, 2016 ID:1056656 Share Posted August 15, 2016 15 minutes ago, irocksixx said: I purchased the protection because I thought it would not remove them without it. You never have to purchase MBAM for it to do the removal. 16 minutes ago, irocksixx said: purchased at a pawn shop Ant computer purchased from one NEEDS/MUST have windows reinstalled. 17 minutes ago, irocksixx said: But I don't have the computer now. Are you planning to get another one? And putting the paid version on it to PROTECT it ? Link to post Share on other sites More sharing options...
irocksixx Posted August 15, 2016 Author ID:1056657 Share Posted August 15, 2016 No I just want my refund please. Link to post Share on other sites More sharing options...
Porthos Posted August 15, 2016 ID:1056658 Share Posted August 15, 2016 (edited) Did you purchase it from the Malwarebytes website? If so https://support.malwarebytes.com/customer/portal/emails/new?b_id=6400 Edited August 15, 2016 by Porthos Link to post Share on other sites More sharing options...
irocksixx Posted August 15, 2016 Author ID:1056668 Share Posted August 15, 2016 1 hour ago, Porthos said: Do you currently have a PC that you wish to use the paid license for? Not on mine thanks. I like the program but if it removes all the stuff anyway then I don't need it. I was just trying to get the most protection for my boyfriends new computer. Link to post Share on other sites More sharing options...
Porthos Posted August 15, 2016 ID:1056670 Share Posted August 15, 2016 34 minutes ago, irocksixx said: Not on mine thanks. I like the program but if it removes all the stuff anyway then I don't need it. I was just trying to get the most protection for my boyfriends new computer. The FREE version offers NO protection. Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now