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Found 7 results

  1. I'm not sure if I'm putting this the right place but anyway here I go. Yesterday I got a scam email from finacenews dot org I viewed it but I didn't open it/view the remote content (or click on any of the links) in Mozilla Thunderbird also TB was sandboxed so I shouldn't have to worry about an infection not mention I'm a Linux user viewing this email from a non-admin account. But I just wanted to report this phishing scam. Here a screenshot of it:
  2. I have a friend/client running Windows 8.1 and Internet Explorer (all current and updated) that he uses IE to access his Comcast email. We leaves IE running to monitor his emails but after sitting idle anywhere from 1 hour to several hours the fake virus warning with audio comes on (so this happens without any movement or clicking by the user). The IE tab changes from the current site to flash yellow and now says Microsoft Support (but obviously it is not). The only way at this point that IE can be closed is to use task manager. The user has a current trial version of the latest Malwarebytes program and has scanned the system several times, the first scan 2 weeks ago produced a few PUP/issues and cleaned them but the warning messages came back. Subsequent scans did not find any issues. This is the first time that I have seen this issue where Malwarebytes did not permanently resolve the issue and where the warning message pops up even when IE is sitting idle. Any suggestion how to fix this would be appreciated! My latest attempt was to reset IE - waiting on result. Possibly uninstalling/re-installing IE and/or installing Chrome?
  3. It would be helpful for Malwarebytes to introduce a new customer service like Norton Safe Web Lite or Scam Adviser, but better than them: So a customer can check websites before using them as to: 1. the review comments of prior users of a website, with dates; 2. the ownership of the website; 3. the location of the website and owners; and 4. the response of site owners to review comments.
  4. Hi, and please forgive my ignorance. I have scanned the subforums here but was unable to find one where this question seemed most appropriate. So please, feel free to move or delete this post as you deem appropriate. My question is not about the software. Although I do have the Android version installed on my mobile phone. I did, however, receive an email invitation to an interview that supposedly will be conducted by someone at Malwarebytes. This email was received into the email address where I had registered my mobile app when first downloading Malwarebytes. The email was sent from "welcome@reply.malwarebytes.com", I did reply by selecting a particular time on a particular date, and later received confirmation of my appointment from what appears to be a legitimate Malwarebytes corporate address shown (no brackets in the actual email address) as (first initial)(last name)@malwarebytes.com. Aside from initially stating it would take 45 minutes and later confirming by sending me a calendar entry that is set for 30 minutes, nothing was mentioned as far as the scope of the interview or the type of questions I would be asked but it did offer a $50 Amazon Gift card for participating. (And who would refuse that for a 30-minute phone chat, right)? I am simply trying to be proactive in verifying the source of these emails and the legitimacy of any such "user interview" program that you might be aware of. If you have any information that you can provide or if you can direct me to who/where I might be able to confirm/refute this, I would greatly appreciate it. Thanks in advance... Cordially, OmarS
  5. This same thing is happening to me so if you have a way to fix it then please let me know!! It is very annoying!
  6. There's a new virus out there and I got caught, gladly MalwareBytes alerted me on time. Unfortunately the file is on my machine, it's called "Chrome font.exe" and not even FileASSASSIN was able to delete it. How can I delete it? Also, although MalwareBytes alerted me of this malware, as soon as my PC restarted, the first page that showed up on Chrome was from Spora Randomware saying that all my files are now encrypted and I would need to follow a certain procedure to revert this process, but I see no different whatsoever on my files, I can open them, edit and delete them with no problems. Should I double check something else? I already ran MalwareBytes, Superantispyware and AdwCleaner, nothing showed up. Thank you and best regards,
  7. I downloaded a video converter program the other day and it must have come with malware or whatever else there is that corrupts computers, because this morning, I am met with a Windows 10 Product Key screen. I called the number thinking it was a legit thing and I was given a temporary product key, that I didn't write down, and told I would need to buy a anti-malware software for either $99, $199, or $399, depending on what plan I got. After I clicked okay, the desktop came back up, I told the person that it worked and they got off the phone. As soon as I googled anti-malware software, the screen came back up. I called again and explained that I was locked out again and asked if I could get the product key, that I didn't write it down. The person said that I couldn't, that putting it in too many times would lock me out and that I just needed to buy the software and I could make a payment to the accounts payable department. I told him I didn't plan on buying the software from Microsoft, so I would need the temporary key again. I told him I didn't have any money to pay for it and then he starts asking what I consider extremely inappropriate questions for a call center employee. He asked how old I was, that I didn't have money. I told him I was unemployed, and he said you are 27 and unemployed. Get your parents to help, I told him they couldn't. And then he asked if I had a webcam. I said yes, and he told me to hold on for one minute. I hung up the phone and immediately closed my computer. He called back 8 times, I picked up one and explained that I hung up because it was a scam, and then he started yelling about how could he, do anything if he was in India. And I hung up and just stopped taking the calls when they came in. SOOOOO, my big issue is, that I looked up this scenario to see if it was a scam and it said it was. However, none of the window screenshots look like mine. And I actually have a screen before the screen that asks for the product code, asking me to put in my region and select what type of device I am using, and then I get the product key screen. I've looked up multiple things about how to fix this and they all start with me accessing windows task manager. I can't even do that. I press CTRL+ALT+DEL and I get the screen that allows me to choose task manager, but it never actually comes up. I've tried getting my computer to start in safe mode and I can't do that either. I also don't have a way or know how to get the command prompt to come up. I feel like this has to truly be a scam with the way the support person talked to me, but again my screen looks different. Anyone have any suggestion on how to fix this? I have an HP Probook. I've included an image of the screen I get.
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