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What happens if you run a scan but DON'T hit "Remove Selected"?


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Hello and Welcome!

If you run a scan, and items are detected, but fail to hit the Remove Selected, then the items remain on your computer and do not get quarantined.  However, if you have the premium version and you have an automatic scan scheduled (with the item to quarantine items automatically) then they would have been removed.

That being said, if you are infected and want help getting the computer cleaned up, please follow the instructions below.

For expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process.
A malware analyst will assist you with looking into your issue.

Thank you

 

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