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management console daily threat detection's empty

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For at least a week the Management console has not picked up any threats or blocked websites. Usually there are at least 10 or so blocked websites daily. I don't see where I can troubleshoot to make sure everything is still working correctly. I have restarted both the server that our Management console is installed on and the computer that I run the management console on. Still nothing is populating. Is there something I can look at on the server that will tell me if there is an update or something else is wrong?





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  • Root Admin

Hello @marciab

I'm not aware of any known issue requiring restarts or setting changes, but perhaps it's best to open a ticket with Business Support so that they can assist you directly with your current issue.

You can test the Web Blocker using this link though on a system. It should block and then log it.


Thank you



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