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Heather
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Hello Rup and :welcome:

Please create the following zipped archives for MBARW developer team analysis:

Create a .zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another .zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped archives to your next reply.  Thank you for beta testing MBARW and your valuable feedback.

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1 hour ago, hallohome said:

We had a "Block all" rule in our Firewall. We had to deactivate it. Dosnt work with our proxy. Does someone know the Ports this tool uses to connect?

 

Hi and :welcome:

Please try to allow port 80. Let me know the outcome.

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Hello @alexisgonzalez13:

It is disappointing to read your Consumer Beta testing system is having MBARW Beta issues but each computer is unique.  Problems that seem "the same" frequently are not.

The same is true for solutions.  Solutions may often need to be individualized for your unique testing system.

It is less confusing for everyone if a "One Member Per Topic" policy is adhered to instead of posting to the topic of another member.

Development Team Members, Staffers, and Helpers will be able to more easily provide both you and the OP/Topic Starter, with individualized assistance.

Please start a NEW, and SEPARATE topic by left-clicking this >>Start New Topic<< link now.

Thank you always for your patience and understanding.

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