Heather Posted May 10, 2016 ID:1038985 Share Posted May 10, 2016 Good day, I hope I am in the right forum to post this query. I cannot get Anti - ransomware to activate as it tells me my license failed to activate. I have uninstalled and reinstalled twice now, and the same message comes up. Link to post Share on other sites More sharing options...
1PW Posted May 10, 2016 ID:1038990 Share Posted May 10, 2016 Hello Heather: Please check your original topic's #8 posting. Thank you. Link to post Share on other sites More sharing options...
Heather Posted May 10, 2016 Author ID:1038992 Share Posted May 10, 2016 I really don't know what to do. I will just uninstall it, and forget about it. Link to post Share on other sites More sharing options...
Rup Posted May 12, 2016 ID:1039567 Share Posted May 12, 2016 I have exactly the same problem. I also can not do anything with the answer of 1PW. Is there somebody out there who can give a practical advice to avoid that activation problem? Link to post Share on other sites More sharing options...
1PW Posted May 13, 2016 ID:1039590 Share Posted May 13, 2016 Hello Rup and Please create the following zipped archives for MBARW developer team analysis: Create a .zip archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ Create another .zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\ Please attach the above zipped archives to your next reply. Thank you for beta testing MBARW and your valuable feedback. Link to post Share on other sites More sharing options...
Saurabh Posted May 13, 2016 ID:1039630 Share Posted May 13, 2016 Same issue "Your license failed to Activate". "Tried installation, re-installation" Pressed Activation. No luck. directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ is empty.zip archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\ attached MBAMSERVICE.zip Link to post Share on other sites More sharing options...
hallohome Posted May 13, 2016 ID:1039640 Share Posted May 13, 2016 We had a "Block all" rule in our Firewall. We had to deactivate it. Dosnt work with our proxy. Does someone know the Ports this tool uses to connect? Link to post Share on other sites More sharing options...
Naathim Posted May 13, 2016 ID:1039648 Share Posted May 13, 2016 1 hour ago, hallohome said: We had a "Block all" rule in our Firewall. We had to deactivate it. Dosnt work with our proxy. Does someone know the Ports this tool uses to connect? Hi and Please try to allow port 80. Let me know the outcome. Link to post Share on other sites More sharing options...
alexisgonzalez13 Posted May 17, 2016 ID:1040489 Share Posted May 17, 2016 I'm having the same problem as Heather. Link to post Share on other sites More sharing options...
1PW Posted May 17, 2016 ID:1040491 Share Posted May 17, 2016 Hello @alexisgonzalez13: It is disappointing to read your Consumer Beta testing system is having MBARW Beta issues but each computer is unique. Problems that seem "the same" frequently are not. The same is true for solutions. Solutions may often need to be individualized for your unique testing system. It is less confusing for everyone if a "One Member Per Topic" policy is adhered to instead of posting to the topic of another member. Development Team Members, Staffers, and Helpers will be able to more easily provide both you and the OP/Topic Starter, with individualized assistance. Please start a NEW, and SEPARATE topic by left-clicking this >>Start New Topic<< link now. Thank you always for your patience and understanding. Link to post Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now