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Naathim

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About Naathim

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    Poland

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  1. Glad to hear that this is resolved. I will close this thread now.
  2. If you submitted a support ticket, then please give us some time. We are answering customers first come - first go but I think that you should receive a reply sometime today. Regards.
  3. Hello and welcome to Malwarebytes We do not provide phone support at the moment, but please submit a support request using this link: https://support.malwarebytes.com/customer/portal/emails/new?b_id=6400 One of us will be back to you as soon as possible. Thanks!
  4. Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.
  5. Hello and I'm Radek and I'll try to help you with your issue. Before we start please note the following: Analysis and research take some time, also sometimes real life gets in the way, please be patient. Limit your internet access to posting here, some infections just wait to steal typed-in passwords. Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good. Paste the logs in your posts, attachments make my work harder and more complicated. Stay with me to the end, the absence of symtoms doesn't mea
  6. This topic will now be closed due to evidence of cracked or pirated software on this system.Piracy Policy
  7. Glad we could help. :)If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.Other members who need assistance please start your own topic in a new thread. Thanks!
  8. Hi Emily, Glad that everything is fine. I will close this thread - feel free to drop us a line whenever needed!
  9. After updating to 07 and restarting your browser the issue should cease. Please keep me updated
  10. Do you still receive the block messages, even after updating to version mentioned?
  11. .Hi We have taken care about this issue and it should be resolved. Please update your databases to at least version 2016.09.15.07 and see if the IP block reoccurs.
  12. This is up to you, I reply here & there during similar hours. The log looks good. Please re-run MBAM. Perform a custom scan with all the options and post the logfile after the scan.
  13. Hi Njem, Please accept my sincere apologies - we have just discovered that the forum software is playing bad with my notifications and I was not informed that you replied. All e-mail were being pushed into my junk folder. We do not differ between paid and free support. If you want, we can continue this case in our helpdesk or here. Let me know which way suits you better.
  14. Hi Njem, Please accept my sincere apologies, I have not received an e-mail with your reply. Is System Restore disabled on a purpose on this machine? Also, while I understand and appreciate thet you are using a user account on a daily basis, bar in mind that the tools we use and fixes we do all have to be done from the administrative account. Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Press the + R on
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