jiminco Posted March 15, 2016 ID:1025475 Share Posted March 15, 2016 I have Malwarebytes Anti-Ransomware beta. I have received 2 notifications over the last several weeks stating that ransomware has been detected and quarantined. However when I go to the Quarantine screen there are no files listed. Do I have a problem with the software? Thanks Link to post Share on other sites More sharing options...
Decrypterfixer Posted March 15, 2016 ID:1025632 Share Posted March 15, 2016 Hello! please follow the steps in this post: and post the results here. thanks! Link to post Share on other sites More sharing options...
jiminco Posted March 15, 2016 Author ID:1025686 Share Posted March 15, 2016 I am not getting a false positive. I'm getting notified that a ransomware file has been detected and quarantined. But when I go to the quarantine section there is nothing there. Link to post Share on other sites More sharing options...
1PW Posted March 16, 2016 ID:1025720 Share Posted March 16, 2016 Hello jiminco: Please create the following archives for developer analysis: Create a ZIP archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ Create another ZIP archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\ Please attach the above zipped archives to your next reply and then do a conventional Windows uninstall & reinstall of Beta5, MBARW 0.9.14.361 and include the status of the system's issue in your next reply. Thank you. Link to post Share on other sites More sharing options...
syates Posted March 16, 2016 ID:1025867 Share Posted March 16, 2016 I have just had a similar thing, a pop up saying that something had been detected in explorer and had been deleted. I rebooted the PC in Safe Mode, ran the normal Malwarebytes Anti-Malware which found nothing, rebooted normally and went to quarantined files and there was nothing there. Link to post Share on other sites More sharing options...
jiminco Posted March 16, 2016 Author ID:1025881 Share Posted March 16, 2016 As requested, files attached, program uninstalled, Beta5, MBARW 0.9.14.361 installed. Not sure what you mean by " include the status of the system's issue" Malwarebytes Anti-Ransomware.zip logs.zip Link to post Share on other sites More sharing options...
1PW Posted March 16, 2016 ID:1025923 Share Posted March 16, 2016 Hello jiminco: The content of the attached archives seem to document approximately 35 seconds of very recent operation. If MBARW was very recently re-installed, a period of watchful waiting will now be required to document your future observations for MBARW developer team review. Your topic will remain open for your updates and thank you again for your participation. Link to post Share on other sites More sharing options...
jiminco Posted March 17, 2016 Author ID:1025991 Share Posted March 17, 2016 Must of sent wrong files because I had MBARW installed and running for over a month. Take a look at these files. logs (2).zip Malwarebytes Anti-Ransomware (2).zip Link to post Share on other sites More sharing options...
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