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Quarantined Files Not Listed


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I have Malwarebytes Anti-Ransomware beta. I have received 2 notifications over the last several weeks stating that ransomware has been detected and quarantined. However when I go to the Quarantine screen there are no files listed. Do I have a problem with the software?

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Hello jiminco:

Please create the following archives for developer analysis:

Create a ZIP archive of the directory C:\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\
Create another ZIP archive of the directory C:\ProgramData\Malwarebytes\MBAMService\logs\

Please attach the above zipped archives to your next reply and then do a conventional Windows uninstall & reinstall of Beta5, MBARW and include the status of the system's issue in your next reply.

Thank you.

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I have just had a similar thing, a pop up saying that something had been detected in explorer and had been deleted. I rebooted the PC in Safe Mode, ran the normal Malwarebytes Anti-Malware which found nothing, rebooted normally and went to quarantined files and there was nothing there. 

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Hello jiminco:

The content of the attached archives seem to document approximately 35 seconds of very recent operation. If MBARW was very recently re-installed, a period of watchful waiting will now be required to document your future observations for MBARW developer team review.

Your topic will remain open for your updates and thank you again for your participation.


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