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problems with disk defragmentor


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I am unable to use win disk defrag. I recieved the following message pop-up.  disk defragmenter was scheduled using another program. disk defraf is currently using customized setting created by another program. before you can modify the schedule, you must remove the customized settings. The pop-up has 2 buttons available remove settings, and cancel. when i click on remove settings nothing changes.

I need some direction with this problem as I have no idea what program is controling disk defras. ( or is it malware) I have scaned the pc with malwarebutes free edition, with nothing found, also with avg free edition with nothing found. Thqank You  Larry

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Sorry its been a busy week....

Not saying your infected, but here are some items that need to be addressed, but can not be done in this section of the forum. Please follow the instructions below so one of the experts can help you clean up those errors.

We are not permitted to work on possible malware-related issues here in this section of the forum.

Such work is conducted in a special forum area reserved for that purpose, or at the help desk.

So, for expert assistance, I suggest that you please follow the advice in this pinned topic: Available Assistance For Possibly Infected Computers.

It explains the options for free, expert help -->>AND<<-- the suggested, preliminary steps to expedite the process.

A malware analyst will assist you with looking into your issue.

Thank you

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