No FP but Service never starts at Boot

[dbreeze]

As the title states, I am not having any problems with False Positives on the latest BETA but the Protection Service has never auto started when the system is restarted.  I have to manually click the Fix It button every time.

 

Do you still need the files for this?

[1PW]

Hi dbreeze:
 
If you are currently running version 0.9.5.304 and you have tried a conventional Windows uninstall/reinstall of MBARW to correct the failure to start MBARW with a system restart, then yes.
 
In a reply, please attach zipped files of the %SystemDrive%\ProgramData\Malwarebytes\Malwarebytes Anti-Ransomware\ and %SystemDrive%\ProgramData\Malwarebytes\MBAMService\logs\ directories.
 
Thanks dbreeze!

[Decrypterfixer]

Dbreeze,

 

This is a bug we are currently working on. Thanks for the feedback and we should have it fixed soon!

[dbreeze]

Files attached; just to note that the MBAMService.log file was locked and not able to add directly to archive but had to make a copy of file and manually add it.

 

logs.zip

 

Malwarebytes Anti-Ransomware.zip

[Decrypterfixer]

Please take the time to read our update post on Malwarebytes Anti-Ransomware and the False Positives issues. This post also goes into detail about what to expect for BETA 3 update which will fix a lot of the reported issues. Thanks!

 

Dealing with FPs and preparing for beta3:

https://forums.malwarebytes.org/index.php?/topic/178191-dealing-with-fps-and-preparing-for-beta3/