Ghost78 Posted June 10, 2015 ID:968264 Share Posted June 10, 2015 Hi, a couple of weeks back, I turned on my laptop and my mouse's left click didn't work. I plugged in a mouse and opened up chrome and as soon as I did, yo repeatedly appeared in the searchbar without me typing it. I saw online that dllhst3g and dpnsvr.exe are malicious files. Am I really infected? Link to post Share on other sites More sharing options...
_argus Posted June 10, 2015 ID:968288 Share Posted June 10, 2015 Helllo,My name is Argus and and I will be helping you with your computer problems.Before we begin, please note the following:I will be working on your Malware issues, this may or may not, solve other issues you have with your machine. The logs can take some time to research, so please be patient with me. Stay with the topic until I tell you that your system is clean. Missing symptoms does not mean that everything is okay. Instructions that I give are for your system only! Please do not run any tools until requested ! The reason for this is so I know what is going on with the machine at any time. Some programs can interfere with others and hamper the recovery process. Please perform all steps in the order received. If you can't understand something don't hesitate to ask. Again I would like to remind you to make no further changes to your computer unless I direct you to do so. I will not be able to help you if you do not follow my instructions. Rules and policiesWe won't support any piracy. That being told, if any evidence of illegal OS, software, cracks/keygens or any other will be revealed, any further assistance will be suspended. If you are aware that there is this kind of stuff on your machine, remove it before proceeding!The same applies to any use of P2P software: uTorrent, BitTorrent, Vuze, Kazaa, Ares... We don't provide any help for P2P, except for their removal. All P2P software has to be uninstalled or at least fully disabled before proceeding!Failure to follow these guidelines will result with closing your topic and withdrawning any assistance. Scan with Farbar Recovery Scan ToolPlease download Farbar Recovery Scan Tool and save it to your desktop.Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.Only one of them will run on your system, that will be the right version. Double-click to run it. When the tool opens click Yes to disclaimer. Press Scan button. It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply. The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply. Link to post Share on other sites More sharing options...
Ghost78 Posted June 10, 2015 Author ID:968325 Share Posted June 10, 2015 Here are the logs. I ran FRST around the time i ade the thread and then again when I woke up.FRST.txtFRST1.txtAddition.txt Link to post Share on other sites More sharing options...
_argus Posted June 10, 2015 ID:968326 Share Posted June 10, 2015 System is clean, only small correction Fix with Farbar Recovery Scan Tool This fix was created for this user for use on that particular machine. Running it on another one may cause damage and render the system unstable. Download attached fixlist.txt file and save it to the Desktop:Both files, FRST and fixlist.txt have to be in the same location or the fix will not work! Right-click on icon and select Run as Administrator to start the tool.(XP users click run after receipt of Windows Security Warning - Open File).Press the Fix button just once and wait.If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.When finished FRST will generate a log on the Desktop, called Fixlog.txt.Please attach it to your reply. fixlist.txt Link to post Share on other sites More sharing options...
Ghost78 Posted June 10, 2015 Author ID:968330 Share Posted June 10, 2015 Frst doesn't seem to be responding. It's been stuck in the same position for a while now. Also, Windows malicious software removal tool wants to access the internet. Should I allow it? Link to post Share on other sites More sharing options...
_argus Posted June 10, 2015 ID:968332 Share Posted June 10, 2015 Removes the temp files, you can suspended or not. Temp file can be 40 gb. Attach here screenshot. Please do not use Windows malicious software removal tool while working with me. Abort FRST, restart your PC and run FRST fix again. Link to post Share on other sites More sharing options...
Ghost78 Posted June 10, 2015 Author ID:968333 Share Posted June 10, 2015 Here is a screenshot of where it was stuck and the McAfee notification. I'll restart and attempt the fix again. Link to post Share on other sites More sharing options...
_argus Posted June 10, 2015 ID:968334 Share Posted June 10, 2015 Remove temp files. Abort FRST fix and attach Fixlog.txt Link to post Share on other sites More sharing options...
Ghost78 Posted June 10, 2015 Author ID:968335 Share Posted June 10, 2015 Here is the fix logFixlog.txt Link to post Share on other sites More sharing options...
_argus Posted June 10, 2015 ID:968337 Share Posted June 10, 2015 Logs doesn't show active infection. Glad we could help. The following will implement some post-cleanup procedures:Download DelFix by Xplode and save it to your desktop.Run the tool by right click on the icon and Run as administrator option. Make sure that these ones are checked:Remove disinfection tools Purge system restore Reset system settings [*]Push Run and wait until the tool completes his work. [*]All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFixTool deletes old system restore points and create a fresh system restore point after cleaning. Link to post Share on other sites More sharing options...
Ghost78 Posted June 10, 2015 Author ID:968338 Share Posted June 10, 2015 Okay thank you. Lastly, I have a few questions.Is there an explanation for what happened to my pc as described in my first post?Is it common for multiple instances of Com Surrogate to be running?Are dllhst3g and dpnsvr.exe safe files? Link to post Share on other sites More sharing options...
_argus Posted June 10, 2015 ID:968340 Share Posted June 10, 2015 Nothing everything is ok. Link to post Share on other sites More sharing options...
Ghost78 Posted June 10, 2015 Author ID:968342 Share Posted June 10, 2015 Thank you for your help. Link to post Share on other sites More sharing options...
_argus Posted June 10, 2015 ID:968344 Share Posted June 10, 2015 The following will implement some post-cleanup procedures:Download DelFix by Xplode and save it to your desktop.Run the tool by right click on the icon and Run as administrator option. Make sure that these ones are checked:Remove disinfection tools Purge system restore Reset system settings [*]Push Run and wait until the tool completes his work. [*]All tools we used should be gone. Tool will create an report for you (C:\DelFix.txt)The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFixTool deletes old system restore points and create a fresh system restore point after cleaning. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 13, 2015 Root Admin ID:968836 Share Posted June 13, 2015 Glad we could help. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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