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Malware Ad Removal Help

nhatlong0605
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nhatlong0605

nhatlong0605

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Hi all

 

I have problem with random ad keeps spamming me while i am surfing web.

 

I have read the topic im infected what-do i do now and follow those steps there by trying: MBAM, FARBAR RECOVERY SCAN TOOL but those ads still keep coming back. i have been bombed with those annoying ads for 1 month. :(

 

Please help me if you can.

 

Thanks,

Long

FRST.txt

Addition.txt

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MrCharlie

MrCharlie

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Welcome to the forum. (Do what you can)

General P2P/Piracy Warning:

 

1. If you're using Peer 2 Peer software such uTorrent, BitTorrent or similar you must either fully uninstall it or completely disable it from running while being assisted here.

2. If you have illegal/cracked software (MS Office, Adobe Products), cracks, keygens, custom (Adobe) host file, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

Failure to remove such software will result in your topic being closed and no further assistance being provided.

1. Please run a Threat Scan with Malwarebytes

Start Malwarebytes 2.0..........

Click on Settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

Same for PUM (Potentially Unwanted Modifications)

Quarantine all that's found

Post the log (save the log as a .txt file not .xml)

Then......

2. Please download and run RogueKiller 32 bit to your desktop.

RogueKiller<---use this one for 64 bit systems

Which system am I using?

You can also use this version of RogueKiller which works on both 32 and 64 bit:

RogueKiller 32 & 64 bit

Quit all running programs.

For Windows XP, double-click to start.

For Vista or Windows 7-8, do a right-click on the program, select Run as Administrator to start, & when prompted Allow to run.

Wait for the Prescan to finish

Click Scan to scan the system.

When the scan completes > Don't Fix anything! > Click on the Report Button and post the Report back here.

Don't run any other options, they're not all bad!!!!!!!

RogueKiller logs will also be located here:

%programdata%/RogueKiller/Logs <-------W7

C:\Documents and Settings\All Users\Application Data\RogueKiller\Logs <-------XP

(please don't put logs in code or quotes and use the default font)

MrC

Note:

Please read all of my instructions completely including these.

Make sure system restore is turned on and running. Create a new restore point

Make sure you're subscribed to this topic: Click on the Follow This Topic Button (at the top right of this page), make sure that the Receive notification box is checked and that it is set to Instantly

Removing malware can be unpredictable...unlikely but things can go very wrong! Backup any files that cannot be replaced. You can copy them to a CD/DVD, external drive or a pen drive

<+>Sometimes when clearing out an infection the winsock stack will become corrupt and you'll loose your internet connection. To resolve this....reset the stack as outlined HERE

<+>Please don't run any other scans, download, install or uninstall any programs while I'm working with you.

<+>The removal of malware isn't instantaneous, please be patient.

<+>When we are done, I'll give to instructions on how to cleanup all the tools and logs

<+>Please stick with me until I give you the "all clear".

------->Your topic will be closed if you haven't replied within 3 days!<--------

If I don't respond within 24 hours, please send me a PM

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MrCharlie

MrCharlie

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Make sure you have created a restore point and.....

bwebb7v.jpgDownload Delfix from Here and save it to your desktop.

  • Place a check mark in front of .......
  • Create registry backup <---only!
  • Uncheck the rest!
  • Click the Run button.

    Close the tool out when it's done....we'll use it later.

    ============================

    Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

    Run FRST.exe/FRST64.exe and click Fix only once and wait

    The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

    ==========================

    Lets check for any adware/spyware now:

    Please download AdwCleaner from HERE or HERE to your desktop.

    • Double click on AdwCleaner.exe to run the tool.

      Vista/Windows 7/8 users right-click and select Run As Administrator

    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
    • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • Look over the log especially under Files/Folders for any program that may have been targeted by mistake.
    • If there's a program you may want to save, just uncheck it from AdwCleaner.
    • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
    • If you're ready to clean it all up.....click the Clean button.
    • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
    • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
    • To restore an item that has been deleted:
    • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
    Next..................

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    Next.........

    Please Update and run a Threat Scan (Malwarebytes)

    Click on settings > Detection and Protection > Non-Malware Protection > PUP (Potentially Unwanted Program) detections > Make sure it's set to Treat detections as malware

    Same for PUM (Potentially Unwanted Modifications)

    Quarantine All that's found

    MrC

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MrCharlie

MrCharlie

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Did you install this program? (If not please uninstall it)
Internet Download Manager

=====================================

Please re-install Google Chrome: (it has been altered)
CHR dev: Chrome dev build detected! <======= ATTENTION

===========================


Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.
Run FRST.exe/FRST64.exe and click Fix only once and wait
The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

==========================

Please download and run AVAST-Browser-Cleanup: (let it clean what it finds)
http://files.avast.com/files/tools/avast-browser-cleanup.exe<----AVAST browser cleanup


Let me know....MrC

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MrCharlie

MrCharlie

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If you're signed into Chrome, then everything is stored on their servers. So if you reinstalled Chrome...the malware will still be there.

That's why I had you do this:


Please re-install Google Chrome: (it has been altered)
CHR dev: Chrome dev build detected! <======= ATTENTION

 


We cleaned out a bunch of malware from your computer and Chrome.

I think it should be OK now but if not.....run this tool:

1. Download and run this tool (Software removal tool), immediately it will start searching for suspicious programs on your computer and then shows a message how many programs it found.
https://www.google.com/chrome/srt/

2. Click ‘Remove suspicious programs ‘and wait for the tool to show ‘removal complete’ message.

3. Click ‘Continue’ to quit the tool (you may be prompted to restart your computer, do so)

4. After that, Chrome will automatically open and asks to reset browser settings, click ‘Reset’.

Let me know....MrC

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MrCharlie

MrCharlie

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Make sure you have created a restore point and.....

bwebb7v.jpgDownload Delfix from Here and save it to your desktop.

  • Place a check mark in front of .......
  • Create registry backup <---only!
  • Uncheck the rest!
  • Click the Run button.

    Close the tool out when it's done....we'll use it later.

    ================================

    Download the attached fixlist.txt to the same folder as FRST.exe/FRST64.exe.

    Run FRST.exe/FRST64.exe and click Fix only once and wait

    The tool will create a log (Fixlog.txt) in the folder, please post it to your reply.

    =================================

    Reset Chromes home page to something other than Conduit:

    CHR HomePage: Default -> hxxp://search.conduit.com/?gd=&ctid=CT3321459&octid=EB_ORIGINAL_CTID&ISID=M98C7E1C7-8CA9-4C18-87C5-4A8854C5FEB8&SearchSource=55&CUI=&UM=5&UP=SP1AD919B3-6757-413D-B092-5EB31E957779&SSPV=

    https://support.google.com/chrome/answer/95314?hl=en<<<----Home page change

    Same for StartupUrls:

  • CHR StartupUrls: Default -> "hxxp://www.google.com/", "hxxp://websearch.eazytosearch.info/?pid=724&r=2014/06/08&hid=15714338341998471622&lg=EN&cc=VN", "hxxp://websearch.fastosearch.info/?pid=1387&r=2014/06/11&hid=15714338341998471622&lg=EN&cc=VN&unqvl=55", "hxxp://websearch.fastsearchings.info/?pid=1387&r=2014/07/16&hid=15714338341998471622&lg=EN&cc=VN&unqvl=56", "hxxp://search.gboxapp.com/", "hxxp://www.bacdau.vn/?tn=gcb_425"

     

    https://support.google.com/chrome/answer/95421?hl=en<<<---CHR StartupUrls

     

    ==================================

    Did you install these extensions:

    CHR Extension: (Invincea Chrome Redirector Extension) - C:\Users\Long\AppData\Local\Google\Chrome\User Data\Default\Extensions\pddempbcjigobopccdnnkpbkpncnajcf [2015-04-12]

    CHR Extension: (Invincea Chrome Redirector Extension) - C:\Users\Long\AppData\Local\Google\Chrome\User Data\Profile 1\Extensions\pddempbcjigobopccdnnkpbkpncnajcf [2015-04-12]

    CHR HKU\S-1-5-21-2116305133-3899410676-2901690238-1001\SOFTWARE\Google\Chrome\Extensions\...\Chrome\Extension: [lmjegmlicamnimmfhcmpkclmigmmcbeh] - https://clients2.google.com/service/update2/crx

    CHR Extension: (Bible) - C:\Users\Long\AppData\Local\Google\Chrome\User Data\Default\Extensions\adplcelpohamiijahbaanmoimmnoaiaf [2015-04-12]

    =======================================

    Please download fresh copies of these programs:

    Please download AdwCleaner from HERE or HERE to your desktop.

    • Double click on AdwCleaner.exe to run the tool.

      Vista/Windows 7/8 users right-click and select Run As Administrator

    • Click on the Scan button.
    • AdwCleaner will begin...be patient as the scan may take some time to complete.
    • When it's done you'll see: Pending: Please uncheck elements you don't want removed.
    • Now click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
    • Look over the log especially under Files/Folders for any program that may have been targeted by mistake.
    • If there's a program you may want to save, just uncheck it from AdwCleaner.
    • If you're not sure, post the log for review. (all items found are either adware/spyware/foistware)
    • If you're ready to clean it all up.....click the Clean button.
    • After rebooting, a logfile report (AdwCleaner[s0].txt) will open automatically.
    • Copy and paste the contents of that logfile in your next reply.
    • A copy of that logfile will also be saved in the C:\AdwCleaner folder.
    • Items that are deleted are moved to the Quarantine Folder: C:\AdwCleaner\Quarantine
    • To restore an item that has been deleted:
    • Go to Tools > Quarantine Manager > check what you want restored > now click on Restore.
    Next..................

    thisisujrt.gif Please download Junkware Removal Tool to your desktop.

    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.
    Next..................

    Please download and run AVAST-Browser-Cleanup: (let it clean what it finds)

    http://files.avast.com/files/tools/avast-browser-cleanup.exe<----AVAST browser cleanup

    Next:

    1. Download and run this tool (Software removal tool), immediately it will start searching for suspicious programs on your computer and then shows a message how many programs it found.

    https://www.google.com/chrome/srt/

    2. Click ‘Remove suspicious programs ‘and wait for the tool to show ‘removal complete’ message.

    3. Click ‘Continue’ to quit the tool (you may be prompted to restart your computer, do so)

    4. After that, Chrome will automatically open and asks to reset browser settings, click ‘Reset’.

    Last:

    Update and run a scan with Malwarebytes

    MrC

fixlist.txt

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MrCharlie

MrCharlie

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Posted

How is it????

 

==============================

If you're still having problems...........

Download zoek.exe to your Desktop:

http://hijackthis.nl/smeenk/

Disable your AntiVirus and AntiSpyware programs, so they do not interfere with the running of Zoek.exe. You can find instructions how to disable your security applications Here

http://www.bleepingcomputer.com/forums/topic114351.html

On Windows Vista, 7, and 8, right-click Zoek.exe and select: Run as Administrator

Give it a few seconds to appear

Next, copy/paste the entire script inside the codebox below to the input field of Zoek:

autoclean;

emptyalltemp;

emptyclsid;

CHRdefaults;

Now...

Close any open programs.

Click the Run script button, and wait. It takes a few minutes to run.

When the tool finishes, the zoek-results.log is opened in Notepad.

The log is also found on the systemdrive, normally C:\

If a reboot is needed, the log is opened after the reboot.

MrC

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