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  1. There are unnamed processes in task manager and my laptop freezing and crashing Also sometimes while opening the lid it directly opens without sign in screen please help
  2. recently i have been infected by a trojan, occamy.AA to be specific, mcafee caught some of it but i still have some adware and some PUPs on my laptop somewhere and some fake popups. ive scanned with malwarebytes, hitmanpro, mcafee, and tried using adwcleaner but nothing is coming up. Help? i have a dell inspirion 15 5000, am on Version 10.0.19043 Build 19043, windows 10, and have had this problem for about a week and a half.
  3. After every scan I find new pups and when I connect back to the internet, the malware comes back again. I've tried adwcleaner and rootkit remover too. It's just leaving. Please help. Short of a breakdown.
  4. I recently visited a site call scamadviser.com and have not a legit site. Some of what I have found propose it may just be a site that acts like what is says. Others say it gives you malware some say it's ok. I have ran a scan manually (twice) and have come up clean. I am ok?
  5. Just showed up on a scan. Haven't downloaded anything new or anything. Super weirded out by the 6 finds though. Exported the scan info below, would love opinions and help on what to do next. Potentially having malware on my PC freaks me out. Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 5/8/21 Scan Time: 8:55 PM Log File: 65838a92-b07a-11eb-91d2-38d54710e326.json -Software Information- Version: Components Version: 1.0.1292 Update Package Version: 1.0.40238 License: Premium -System Information- OS: Windows 10 (Build 19042.928) CPU: x64 File System: NTFS User: PromethiumPC\Promethium -Scan Summary- Scan Type: Threat Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 342284 Threats Detected: 6 Threats Quarantined: 6 Time Elapsed: 2 min, 23 sec -Scan Options- Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Enabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 5 Malware.AI.1035458231, C:\WINDOWS\ASSEMBLY\NATIVEIMAGES_V4.0.30319_32\PRESENTATIONCORE\AA9C1B7D97605C62DA47F787BF616815\PRESENTATIONCORE.NI.DLL, Quarantined, 1000000, 0, , , , , 59CC10239EA4A5A8004DABFD09DCF838, A6F04A14F72140B29C7DAD7F3C3F83B0297B4C0A45BDCFF18647707426BF66FD Malware.AI.1035458231, C:\WINDOWS\ASSEMBLY\NATIVEIMAGES_V4.0.30319_32\PRESENTATIONCORE\AA9C1B7D97605C62DA47F787BF616815\PRESENTATIONCORE.NI.DLL, Quarantined, 1000000, 0, , , , , 59CC10239EA4A5A8004DABFD09DCF838, A6F04A14F72140B29C7DAD7F3C3F83B0297B4C0A45BDCFF18647707426BF66FD Malware.AI.1035458231, C:\WINDOWS\ASSEMBLY\NATIVEIMAGES_V4.0.30319_32\PRESENTATIONCORE\AA9C1B7D97605C62DA47F787BF616815\PRESENTATIONCORE.NI.DLL, Quarantined, 1000000, 0, , , , , 59CC10239EA4A5A8004DABFD09DCF838, A6F04A14F72140B29C7DAD7F3C3F83B0297B4C0A45BDCFF18647707426BF66FD Malware.AI.1035458231, C:\WINDOWS\ASSEMBLY\NATIVEIMAGES_V4.0.30319_32\PRESENTATIONCORE\AA9C1B7D97605C62DA47F787BF616815\PRESENTATIONCORE.NI.DLL, Quarantined, 1000000, 0, , , , , 59CC10239EA4A5A8004DABFD09DCF838, A6F04A14F72140B29C7DAD7F3C3F83B0297B4C0A45BDCFF18647707426BF66FD Malware.AI.1035458231, C:\WINDOWS\ASSEMBLY\NATIVEIMAGES_V4.0.30319_32\PRESENTATIONCORE\AA9C1B7D97605C62DA47F787BF616815\PRESENTATIONCORE.NI.DLL, Quarantined, 1000000, 0, , , , , 59CC10239EA4A5A8004DABFD09DCF838, A6F04A14F72140B29C7DAD7F3C3F83B0297B4C0A45BDCFF18647707426BF66FD Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 1 Malware.AI.1035458231, C:\WINDOWS\ASSEMBLY\NATIVEIMAGES_V4.0.30319_32\PRESENTATIONCORE\AA9C1B7D97605C62DA47F787BF616815\PRESENTATIONCORE.NI.DLL, Quarantined, 1000000, 0, 1.0.40238, 8F961A44701714803DB7D6B7, dds, 01237109, 59CC10239EA4A5A8004DABFD09DCF838, A6F04A14F72140B29C7DAD7F3C3F83B0297B4C0A45BDCFF18647707426BF66FD Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end)
  6. About a week ago I had some performance issues on my laptop,so I scaned with malwarebytes and I found adware in the registry so I quarantined it and deleted it. I restarted my laptop and I scaned again and it returned,for a week I (used adwcleaner)(scaned multiple times)(reinstaled Internet explorer)(used avast)(asked my friend for a solution)(filled my search history trying to find a solution)(had a mental breakdown).Can anyone help me please?
  7. I can't download the most recent version of malwarebytes (nor can it access the internet), can't redeem my premium malwarebytes code, nor properly access windows defender. I believe that my laptop is infected with a virus but I can't detect it, I would greatly appreciate help. FRST.txt Addition.txt threat_scan.txt
  8. Hello, I need some expertise on something that I suspect is malware. I noticed a strange gif on my desktop yesterday. The name of it was "blank" and without opening it up it looked like it was of a small 1x1 pink pixel. When I opened it up it looked like it didn't display anything, and I could see that the full name of it was "blank.gif". I did not download anything like this, and it just seemed to appear out of nowhere. I checked the gif on virus total and it said it was safe. I still deleted the file after that just incase. After deleting it, I ran both the Malwarebytes scan and the default windows scan and both did not detect any threats. Today, I got a notification I've never seen before on my computer informing me about free grammar software. My computer also informed me that a part of windows security was disabled (I enabled it after). Am I infected?
  9. Hi all, I've been in quite the pickle. Yesterday morning I got a mcAfee notification pop up that said "we've scanned your download and it's safe!" or similar, and this was "rundll32.exe" now, I know this is a system file and I had not downloaded anything while this occured, I wish I had taken a screenshot. To be safe I did a lot of different processes. First, I did a scannow on system32, all clear, nothing unusual there, I did a Mcafee full scan and it detected nothing, and Malwarebytes did not either. When I tried Windows Safety Scanner, this baffled me- it found 5 infected files on my entire PC, but the conclusion at the end was that it had found no malware. Here's what it looks like when I search for rundll32.exe below of this post, I am at such a loss and I'm worried and I don't know why mcafee suddenly gave me the popup it does when one would download in real time and it'd scan, so something or other downloaded, and I'm concerned. Please let me know what I need to do, what I can send back, I would be endlessly appreciative of the help. Here's the search results, those search ones are probably from me frantically searching yesterday.
  10. So I am trying to set-up a Proxy server using Malwarebytes. I have entered what I think is the right address and Port but now it needs a Username and Password but I am not sure what username and password it wants. Is it for my pc or my Malwarebytes accounts? Any help would be appreciated! Thanks
  11. As the title suggests, I turned on my PC this morning and was greeted 9 event notifications until I disabled NordVPN over the course of 4minutes. I've attached the 1st event report below but am happy to upload the other 8 too if needed. Should I be concerned or is this a false-positive? MWB report on NordVPN_1_210121.txt
  12. Hello. Scans from malwarebytes reveal 2 threats. Both named " hku\s-1-5-21 " followed by a string of numbers. The first one ends with "display name " and it is a registry value and the other one ends in a "B" and its a registry key. Also both reference Microsoft internet explorer in their names. From what ive read those are malicious items but i cant fine a way online to delete them. Any help or feedback would be appreciated! (Ill provide pictures of the full names bellow)
  13. I dont know whats wrong one day my Malwarebytes broke and now it cannot protect live and its name appears to be "Malwarebytes undefined 4.2.1" I'm attaching log down as I read other forums and I need to post my log here, I dont know which program could affect Malwarebytes in my system, I will be waiting your answers mbst-grab-results.zip
  14. I am using windows 7, and almost minute by minute, a notification in my lower right corner appeares from Malwarebytes saying Website blocked due to trojan. the website is 76236osm1.ru and the file is C:\Windows\SysWOW64\msiexec.exe this is a msiexec trojan but i cannot remove it. malwarebytes doesnt detect it. the ip of the website didnt change yet i am seeing the same one verytime. Help me please with issue...
  15. In my profile what does "last visited mean" is it just the the last time I logged into my account or could it be that someone else visited my profile?
  16. Hello I am in need of help, I did something not smart and downloaded and ran something I probably should not have. I realized my mistake (hopefully) before anything too bad was transferred or installed and unplugged my computer to hard reset it. I dow nloaded malwarebytes immediately and cleaned a bunch of malicious programs off my computer and everything was fine, until a few days later when I ran a scan again. Now almost every time I run a scan whether or not I have restarted, malwarebytes finds and flags a file in c:\users\Logan\AppData\Local\Microsoft\spoolsvc.exe, a file I have removed multiple times as the screen snip will show, additionally sometimes when I try to go online Malwarebytes pops up a warning about my computer trying to access the IP address and lists the file as C:\Windows\Microsoft.NET\Framework\v.4.0.030329\RegAsm.exe a file I have also tried to delete to no effect, but often starts on boot with a pop up with random gibberish that seems to be different every time. I am currently using the trial version and would buy the premium version if necessary, but I would like to know if this problem can be solved and what steps are necessary to purge my computer. Thank you
  17. I use Malwarebytes premium, and it claims it's running since it says real time protection is on, however when I do "Open Malwarebytes" it refuses to show it, however the application itself is running and clearly working in real time protection, I am too afraid to reinstall it since I may lose access to the premium subscription by reinstalling, so i'm not sure what to do in this scenario
  18. I have scanned my PC multiple times and each time malwarebytes detects PUPs among the chrome files, I quarantine them, chrome stops working and I need to restart chrome again to be able to access internet again. I searched up some answers and most of them say that I need to reset sync so because google sync is restoring those quarantined files. But the problem is that I have a lot of bookmarks and passwords saved too and I dont want to lose them. Is there any way I can stop google from restoring those files while still being able to keep the passwords and bookmarks?
  19. Right now, I am using a combination of ublock origins and privacy badger as protection and they are working perfectly fine. I also have malwarebytes free version installed on my pc where i generally do atleast one scan daily. I just found out about this malwarebytes extension and it seems to include functionalities of both of these. Is it sufficient alone? Will it add any extra protection if I install it over my existing extensions? Will it counteract any of them? plz help
  20. I'm at my wits end, I downloaded a game trainer from a source I thought was reputable, but after launching it my system went haywire. I had a bunch of malware infect chrome, and even hijack my ethernet port and caused the "unidentified network" thing to happen. I've ran Kaspersky, bitdefender, Malwarebytes, Zemana, and tried reinstalling windows, but nothing seems to work. Zemana and Malwarebytes found a bunch of malware and cleaned it, but it seems to still be hiding in my system, even though all scans show clean... My CPU usage is high (about 30-50% on Ryzen 9 3900x 12 core) when I first open my task manager, but then it drops to 1-2% immediately. I think I might have a bitcoin miner, or worse. More reasons I think I'm still infected are that my games run really poorly, despite having an AMD Radeon RX 5700XT and 32GB of DDR4, and I keep getting blue screens, but they're not normal blue screens. . There's always a pic of a video game screen capture in the lower right hand corner of my screen, some fps shooter game I don't play. Then there's the problem where this thing prevents my pc from shutting down. I have RGB lights that stay on when the pc is on, and after all this, when I normally shut down from the start menu, the pc continues running. I'm guessing it's because the malware bypasses the power off to keep mining or whatever. The PC won't fully shutdown unless I flip the manual switch... I've tried everything I can think of. Please help.
  21. Hi, my name is Nicole and this is really my last resort... I've just spent 20 hours between using a bootable av (which corrupted my windows installation), reinstalling windows, and getting the same problem again, after getting multiple alerts of a VBInjector tampering with the executables of programs on my computer. I've tried running rkill, then adwkiller, roguekiller then hitman pro, but none of them detected anything (and MWB was useless aswell). This virus has even infected the executable of the program I use to work and I had to reinstall the program, which set me back quite a bit... It's now infecting the exe of all my games! Please help, I can't lose my files... I'm desperate!
  22. Good morning everyone, I'm new in this forum, I really hope you can help me. Yesterday I've find something strange in the behaviour of the PC: Windows Defender doesn't find any problem but when I open its history it crashes. I've find the name of the maleware before the last crash (Trojan:PowerShell/Mountsi.A!ml). Running MalwareBytes I've found some malewares so I eliminate them but the problem is still there! Thanks.
  23. Recently, while going about my normal browsing and communicating with a friend through hangouts. Images sent by my friend and profile pictures were crossed out. I attempted uninstalling and reinstalling as this has never happened before but it still happened regardless. I found that it was blocking and element from google itself. I am able to unblock these elements but that does not seem like a proper solution. Any chance somebody could inform me as to why this suddenly changed?
  24. Hello! I am on my Mac and I am reviewing the installations on System Info and I see two dates that call my attention, on May 4 2020 and April 13 2020, I didn't installed Malwarebytes on those dates and it's reported as if I had when I didn't. I first installed Malwarebytes on March 12, 2020 and on May 18, 2020 but not on this previously mentioned dates. Why is it reported this way?
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