fffsee.com outbound continuously notification from Malwarebytes + multiple dllhost processes

[radio]

I am constantly getting notifications from Malwarebytes showing Domain fffsee.com and numerous IP address are being block.  I already had Malwarebytes on my computer when this started last night.  I checked the processes and see numerous dllhost.exe*32 processors running.  When I end these processes, they restart in about 2- 5 minutes. 

 

How do I remove this dllhost virus from my pc?

 

Thanks.

[LiquidTension]

Hello radio, welcome to Malwarebytes' Malware Removal forum!

My username is LiquidTension, but you can call me Adam. I will be assisting you with your malware-related problems.

If you would allow me to call you by your first name I would prefer that.

General P2P/Piracy Notice:

If you are using Peer to Peer (P2P) filesharing software such as uTorrent, BitTorrent or similar you must either fully uninstall or completely disable the programme(s) from running whilst receiving assistance at this forum.

Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.

If you have illegal/cracked/keygen or similar software on the computer, please remove/uninstall the software now and read the policy on Piracy. Failure to do so will also result in your topic being closed.

======================================================

Please read through the points below to ensure this process moves as quickly and efficiently as possible.

• Please read through my instructions thoroughly, and ensure you carry out each step in the order specified.
• Please do not post logs using the CODE, QUOTE or ATTACHMENT format. Logs should be posted directly in plain text. If you receive an error whilst posting, please break the log in half and use multiple posts.
• Please do not run any tools or take any steps other than those I provide for you. Independent efforts may make matters worse, and will affect my ability in ascertaining the current situation & providing the best set of instructions for you.
• Please backup important documents before proceeding with my instructions.
• If you come across any issues whilst following my instructions, please stop and inform me of the issue in as much detail as possible. Please do not hesitate to ask before you run anything.
• Topics are locked if no response is made after 4 days. Please inform me if you will require additional time to complete my instructions.
• Ensure you are following this topic. Click at the top of the page.

======================================================

STEP 1

Malwarebytes Anti-Malware (MBAM)

• If you have not downloaded and installed the updated Malwarebytes Anti-Malware 2.0 please do so now.
• Open Malwarebytes Anti-Malware and click Update Now.
• Once updated, click the Settings tab and tick Scan for rootkits.
• Click the Scan tab, ensure Threat Scan is checked and click Scan Now.
• Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards.
• If threats are detected, click the Apply Actions button. You will now be prompted to reboot. Click Yes.
• Upon completion of the scan (or after the reboot), click the History tab.
• Click Application Logs and double-click the Scan Log.
• Click Copy to Clipboard and paste the log in your next reply.

STEP 2

TDSSKiller Scan

• Please download TDSSKiller and save the file to your Desktop.
• Right-Click TDSSKiller.exe and select Run as administrator to run the programme.
• Click Change parameters. Place a checkmark next to Detect TDLFS file system and Verify file digital signatures.
• ​Click Start Scan. Do not use the computer during the scan.
• If objects are found, change the action to skip.
• Click Continue and close the window.
• A log will be created and saved to the root directory (usually C:\). Attach the file in your next reply.

======================================================

STEP 3

Logs

In your next reply please include the following logs. Please be sure to copy and paste the requested logs, as well as provide information on any questions I may have asked.

• MBAM log
• TDSSKiller log (attached)

[radio]

I attached the TDSSkiller log.  There was no information in the MBAM logs (daily protection log and applications log) files for 10/17/2014.

[LiquidTension]

Did you run an MBAM scan? Did it detect anything?

I do not see the TDSSKiller log attached.

[radio]

I rechecked the MBAM log.  I am unable to get the text to paste in the reply box, so I attached it in a notepad.

 

 

 

 

 

 

MBAB Log.txt

[LiquidTension]

TDSSKiller log?

[radio]

Here is the TDSSKiller log.

TDSSKiller.3.0.0.40_17.10.2014_22.59.16_log.txt

[LiquidTension]

Good job. 

Please run the following diagnostic tool so I can ascertain the state of your machine. 

 

 Farbar Recovery Scan Tool (FRST) Scan

• Please download Farbar Recovery Scan Tool (x64) and save the file to your Desktop.
• Right-Click FRST64.exe and select  Run as administrator to run the programme.
• Click Yes to the disclaimer.
• Ensure the Addition.txt box is checked.
• Click the Scan button and let the programme run.
• Upon completion, click OK, then OK on the Addition.txt pop up screen.
• Two logs (FRST.txt & Addition.txt) will now be open on your Desktop. Copy the contents of both logs and paste in your next reply. 

[radio]

I am unable to paste the text from the FRST and the Addition logs files, so I attached them. 

 

Reggie

FRST.txt

Addition.txt

[LiquidTension]

Hello Reggie,
 
Unfortunately, your computer is infected with a rootkit. As such, I must issue the following warning. Please let me know how you wish to proceed. 
 

BACKDOOR WARNING

------------------------------

One or more of the identified infections is known to use a backdoor, that allows attackers to remotely control your computer, download/execute files and steal critical system, financial and personal information.

Please disconnect your computer from the internet immediately. If your computer was used for online banking, has credit card information or other sensitive data,using a non-infected computer/device you should immediately change all account information (including those used for banking, email, eBay, paypal, online forums, etc). Consider these accounts already compromised.

If you have used a router, you will need to reset it with a strong logon/password to ensure the malware cannot gain control before connecting again. Banking and credit card institutions should be notified of the possible security breach immediately. Please read the following for more information: How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Whilst the identified infection(s) can be removed, there is no way to guarantee that your computer will be trustworthy again. This is due to the nature of the infection, which allows the attacker complete control over the computer. Many experts in the security community believe that once infected with this type of malware, the best course of action is to reformat the hard drive and reinstall the Operating System. Please read the following articles for more information.

• When should I re-format? How should I reinstall?
• Help: I Got Hacked. Now What Do I Do?
• Where to draw the line? When to recommend a format and reinstall?

Please let me know how you wish to proceed, and if you have any questions.

[radio]

I will re-format. Thanks for your assistance.

 

Please close this ticket.

[LiquidTension]

OK, you're welcome. 

 

Good luck with reformatting. 

This topic will be marked for closure. 

[Maurice Naggar]

Since this issue is resolved I will close the thread to prevent others from posting here. If you need assistance please start your own topic and someone will be happy to assist you.