Bad Image errors

[nobodykavorkian]

After removing some maleware using malewarebytes with database version v2014.8.16.2 i started to get a lot of bad image errors. I ran combofix and that seems to have fixed most of them but I still get one whenever I open IE 11.

 

iexplorer.exe - Bad Image

C:\Windows\AppPatch\AppPatch64\SPVCLdr64.dll is either not designed to run on Windows or it contains an error. Try installinf the program again using the original installation media or contact your system administrator or the software vendor for support.

 

IE will still open but does not work properlly. I have tried to do both a reset and completly removing and re-adding the feature and still get the error message. Any help would be greatly appreciated.

[TwinHeadedEagle]

Hello,
    
 
They call me TwinHeadedEagle around here, and I'll be working with you.
 
    
 
    
Before we start please read and note the following:
    
Limit your internet access to posting here, some infections just wait to steal typed-in passwords.
Please be patient. I know it is frustrating when your PC isn't working properly, but malware removal takes time.
Don't run any scripts or tools on your own, unsupervised usage may cause more harm than good.
Do not paste the logs in your posts, attachments make my work easier. There is a Attach Files option below which you can use to attach your reports. Always attach reports from all tools.
Stay with me to the end, the absence of symptoms doesn't mean that your machine is fully operational.
Note that we may live in totally different time zones, what may cause some delays between answers.
Do not ask for help for your business PC. Companies are making revenue via computers, so it is good thing to pay someone to repair it.
If I don't hear from you within 3 days from this initial or any subsequent post, then this thread will be closed.
    
I can't foresee everything, so if anything unexpected happens, please stop and inform me!
There are no silly questions. Never be afraid to ask if in doubt!
 
 
 
 
P2P/Piracy Warning:

• If you're using Peer 2 Peer software such as uTorrent, BitTorrent or similar you must either fully uninstall them or completely disable them from running while being assisted here.
• Failure to remove or disable such software will result in your topic being closed and no further assistance being provided.
• If you have illegal/cracked software, cracks, keygens, etc. on the system, please remove or uninstall them now and read the policy on Piracy.

 

 

 

 

Why did you run ComboFix, even after million of warning this tool shouldn't be run under supervision? 
 
You should not run ComboFix unless you are specifically asked to by a helper. Also, due to the power of this tool it is strongly advised that you do not attempt to act upon any of the information displayed by ComboFix without supervision from someone who has been properly trained. If you do so, it may lead to problems with the normal functionality of your computer.
 
 

 
Please download Farbar Recovery Scan Tool and save it to your desktop.
 
Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them.
Only one of them will run on your system, that will be the right version.

• Double-click to run it. When the tool opens click Yes to disclaimer.
• Press Scan button.
• It will make a log (FRST.txt) in the same directory the tool is run. Please attach it to your reply.
• The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[nobodykavorkian]

I ran ComboFix because while trying to troubleshoot the issue i came across a few people with similar issues who said that it fixed the problem for them. As for warnings about the possible damage most tools along these lines have similar warning when you use them. I have attached the files you requested. I did uninstall uTorrent before but it still shows in both logs possible because I haven't rebooted. If I need to do that and then rescan please let me know.

 

Addition.txt

FRST.txt

[TwinHeadedEagle]

I would like to see ComboFix report. It is located at C:\ComboFix.txt
 
 
 
SpyBot S&D Warning
 
MVPS.org is no longer recommending SpyBot S&D due to very poor testing results (scroll down and read under Freeware Antispyware Products).
My advice is to get rid of this program. To do so:

• Press the + R on your keyboard at the same time. Type appwiz.cpl and click OK.
• Search for SpyBot, right-click the entry and click Uninstall.

This is optional, but please consider it.
 
 
 
 

Fix with Farbar Recovery Scan Tool
 

This fix was created for this user for use on that particular machine.
Running it on another one may cause damage and render the system unstable.

 
Download attached fixlist.txt file and save it to the Desktop:
 
Both files, FRST and fixlist.txt have to be in the same location or the fix will not work!

• Right-click on icon and select Run as Administrator to start the tool.
  (XP users click run after receipt of Windows Security Warning - Open File).
• Press the Fix button just once and wait.
• If for some reason the tool needs a restart, please make sure you let the system restart normally. After that let the tool complete its run.
• When finished FRST will generate a log on the Desktop, called Fixlog.txt.

Please post it to your reply.
 
 
 
 

Fix with AdwCleaner
 
Please download AdwCleaner by Xplode and save the file to your desktop.

• Right-click on icon and select Run as Administrator to start the tool.
• Follow the prompts and click Scan.
• When finished, please click Clean.
• Upon completion, click Report. A log (AdwCleaner[s*].txt) will open.
• Please include the contents of that file in your reply.

fixlist.txt

[nobodykavorkian]

I will look in to replacing spybot. Requested files are attached.

 

Fixlog.txt

ComboFix.txt

AdwCleanerS0.txt

[TwinHeadedEagle]

Very good, we cleaned some bad things from your system. How is your PC now? Can you run MalwareBytes?

[nobodykavorkian]

Still getting the error when opening IE and my search provider just corrupted as well. Running malewarebytes now and will get you the log when it finishes.

[nobodykavorkian]

Here is the log.

 

malewarebytes scan.txt

[TwinHeadedEagle]

Very good, PC looks clean. Some settings in Internet Explorer are corrupted, so we will reset its settings.

 

 

1. Close any Internet Explorer or Windows Explorer windows that are currently open.

2. Open Internet Explorer by clicking the Start button . In the search box, type Internet Explorer, and then, in the list of results, click Internet Explorer.

3. Click the Tools button, and then click Internet Options.

4. Click the Advanced tab, and then click Reset.

5. Select the Delete personal settings check box if you would like to remove browsing history, search providers, Accelerators, home pages, and InPrivate Filtering data.

6. In the Reset Internet Explorer Settings dialog box, click Reset.

7. When Internet Explorer finishes restoring the settings, click Close, and then click OK.

8. Close Internet Explorer.

   Your changes will take effect the next time you open Internet Explorer.

[nobodykavorkian]

Did the reset, rebooted, and still get the bad image error.

[TwinHeadedEagle]

IE is now ok? You get bad image error from MalwareBytes?

[nobodykavorkian]

No IE is what I get the error when opening.

[TwinHeadedEagle]

Can you make a picture for me to see how it looks like?

[nobodykavorkian]

Here you go.

 

[TwinHeadedEagle]

This should be fixed if you did the reset procedure right way.

[nobodykavorkian]

I reset again and even check the box to delete personal settings and I'm still getting the error.

[TwinHeadedEagle]

Try to uninstall:

- Adobe Flash Player 12 Plugin

- Adobe Flash Player 14 ActiveX

 

 

Did you try to reset your PC after resetting Internet Explorer?

[nobodykavorkian]

Removed both and rebooted. Still not fixed.

[TwinHeadedEagle]

I really don't know why is this happening. Maybe you could try to uninstall Internet Explorer 11 and to install it again through Windows Update

 

http://windows.microsoft.com/en-us/internet-explorer/install-ie#ie=ie-11-win-7

 

If this fails too, use another browser.

[nobodykavorkian]

I tried that already as well. Is it possible that SPVCLdr64.dll is the issue? It seems like the AppPatch folder and everything inside is for making older or badly written stuff work better. Do you see any issue with trying to delete that dll and seeing if that fixes the problem?

[nobodykavorkian]

Unless you have any better ideas I will probably try this in the morning and let you know if it worked or blew up my PC even worse.

[nobodykavorkian]

So I have removed the file. I no longer get the error and it doesn't appear to have messed anything else up. If that changes later today I will post here but if not you may consider this closed.

[TwinHeadedEagle]

Okay, keep me updated

[nobodykavorkian]

I have gone all day without any issues. Problem seems to have been fixed by removing the file the errors pointed to. Thanks for all the help!

[TwinHeadedEagle]

Thanks for letting me know

 

 

 

Below you will find my thoughts about securing your machine. Go ahead through it, you will benefit from some useful advice about safe computing.

 

 

Recommended reading:

MUST READ - security tips: Computer Security - a short guide to staying safer online. Simple and easy ways to keep your computer safe and secure on the Internet

 

MUST READ - general maintenance: What to do if your Computer is running slowly?

 

 

 

Recommended additional software:

TFC - to clean unneeded temporary files.

Malwarebytes' Anti-Malware - to scan your system from time to time in search for malware.

Malwarebytes' Anti-Exploit - to prevent plenty of mostly exploited vulnerabilities.

McShield - to prevent infections spread by removable media.

CryptoPrevent - to secure yourself from very severe CryptoLocker infection.

Unchecky - to prevent from installing additional foistware, implemented in legitimate installations.

FiheHippo.com Update Checker - to keep your programs up-to-date.

Adblock - to surf the web without annoying ads!

 

 

 

• The following will implement some post-cleanup procedures:

 

=> Please download DelFix by Xplode to your Desktop.

 

Run the tool and check the following boxes below;

Remove disinfection tools

Create registry backup

Purge System Restore

Click Run button and wait a few seconds for the programme completes his work.

At this point all the tools we used here should be gone. Tool will create an report for you (C:\DelFix.txt)

 

The tool will also record healthy state of registry and make a backup using ERUNT program in %windir%\ERUNT\DelFix

Tool deletes old system restore points and create a fresh system restore point after cleaning.

 

 

My help is free for everybody.

If you're happy with the help provided and/or wish to buy me a beer for the assistance you received, then you can consider a donation:

Thank you!

 

 

 

Stay safe,

TwinHeadedEagle