Root Admin AdvancedSetup Posted June 6, 2014 Root Admin ID:838349 Share Posted June 6, 2014 Okay, thanks John Link to post Share on other sites More sharing options...
John A Posted June 13, 2014 Author ID:841310 Share Posted June 13, 2014 Well it occurred once again on my Win7 computer. forums.malwarebytes.org fail to open in IE, FF & Chrome. I tested about twenty other websites in all three browsers - all loaded OK. Connected OK to forums.malwarebytes.org on another computer, therefore nothing was wrong with the site. Back on the Win7 computer - closed all three browsers, reopened, same problem. Exited Malwarebytes, Opened all three browsers and forums.malwarebytes.org loaded without problems Started Malwarebytes, forums.malwarebytes.org continued to load without problems What to try next? Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 14, 2014 Root Admin ID:841444 Share Posted June 14, 2014 I'm going to have to have QA and Development take a look at this John. Very odd that only our own site would be the one not working. Link to post Share on other sites More sharing options...
John A Posted June 14, 2014 Author ID:841464 Share Posted June 14, 2014 It only ever occurs with one web site failing - it has happened on www.google.com and www.tomtom.com as well as your site. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 14, 2014 Root Admin ID:841472 Share Posted June 14, 2014 Okay. I've asked the team to take a look at this but they won't be back until Monday and even then they're probably about a week behind in getting to topics. Send me a follow-up PM if no one has replied by end of week next week. Thanks Link to post Share on other sites More sharing options...
John A Posted June 14, 2014 Author ID:841475 Share Posted June 14, 2014 No problem, the issue occurs infrequently and is just an annoyance really, but I would like to resolve it. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 16, 2014 Root Admin ID:842394 Share Posted June 16, 2014 Yes, understood John and QA will be investigating it further to see what they can find. Thanks again Link to post Share on other sites More sharing options...
John A Posted June 28, 2014 Author ID:846951 Share Posted June 28, 2014 .. and again, this time on http://blogs.abc.net.au/wa/2014/06/george-lazenby.html?site=perth&program=720_mornings Since this happens very infrequently, there must be a fairly unique sequence of events that cause it. I have been doing software testing for decades and can usually narrow this sort of thing down, but this one has me stumped. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted June 28, 2014 Root Admin ID:846958 Share Posted June 28, 2014 Quite odd to be sure. Do you have another laptop, desktop to test this on? Link to post Share on other sites More sharing options...
John A Posted June 28, 2014 Author ID:846989 Share Posted June 28, 2014 Yes, I also have a Windows 8 laptop and a Windows 7 notebook. Neither of those are used as much as the desktop but I have seen this issue happen on the Windows 8 laptop a couple of times. Both these devices are set up similarly to the desktop. Link to post Share on other sites More sharing options...
John A Posted July 14, 2014 Author ID:852538 Share Posted July 14, 2014 Again it happened on W7 desktop this time the payment link to Paypal from a web site failed: exit Malwarebytes, link then worked. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted July 14, 2014 Root Admin ID:852580 Share Posted July 14, 2014 It's randomness is what's make it nearly impossible to track down. If you re-enable MBAM is it still blocked now? Link to post Share on other sites More sharing options...
John A Posted July 14, 2014 Author ID:852623 Share Posted July 14, 2014 Always the same story - after restarting Malwarebytes, all is well. I understand this is a difficult one, I will keep trying to isolate it. Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 22, 2014 Root Admin ID:869655 Share Posted August 22, 2014 Just checking back to see if you were able to find anything with this yet or not. Link to post Share on other sites More sharing options...
John A Posted August 22, 2014 Author ID:869880 Share Posted August 22, 2014 The problem has not occurred again for over a month now. I have not changed any software on the computer so have been unable to obtain any further information for you to help isolate the problem Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted August 22, 2014 Root Admin ID:869885 Share Posted August 22, 2014 Well that's good news that it's not happened again but frustrating not knowing why or what is or was behind the issue. I'll go ahead then and close this topic soon but if you do run into the issue again please go ahead and let me know. Thanks again Ron Link to post Share on other sites More sharing options...
John A Posted August 22, 2014 Author ID:869888 Share Posted August 22, 2014 I shall do that. Yes it is frustrating. Link to post Share on other sites More sharing options...
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