matt1603 Posted April 21, 2014 ID:821625 Share Posted April 21, 2014 I downloaded and ran malwarebytesIt detected 946 threats which were qurantened and then deletedBut I keep getting a repeated threat. It's called spyware.assistant.I've looked in my programmes and sure enough there is a program called "assistant" by "verified publisher" which sounds pretty virusy too meI tried to uninstall it but it won't let me due to an error which I guess the virus is doing?What can I do? Link to post Share on other sites More sharing options...
Maniac Posted April 21, 2014 ID:821647 Share Posted April 21, 2014 Hello matt1603 and ! My name is Borislav and I will be glad to help you solve your malware problem. Please note:If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.Make sure you read all of the instructions and fixes thoroughly before continuing with them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.Please follow the instructions here and then post your log files in a new reply in this thread: http://forums.malwarebytes.org/index.php?showtopic=9573 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted May 9, 2014 Root Admin ID:828331 Share Posted May 9, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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