magicshaw Posted January 9, 2014 ID:775688 Share Posted January 9, 2014 Hope someone can help me out here. I have this slow scanning problem (even in quick scan) and it goes as stop start thingy. Takes ages to move on. Doesn’t finish in less than an hour. The real time clock and file transfer keeps on freezing. I’ve tried going offline, disabling my Norton, clearing everything in history But no luck at all. I’ve tried uninstalling and re installing several times. Used different folder to save the programmes and yet this thing goes on. Sometimes the banner goes white and it comes back. If QUICK scan takes so long, there is no chance I could do a full scan in good time. I’m on Win XP SP3. Please advise. Link to post Share on other sites More sharing options...
Maniac Posted January 9, 2014 ID:775693 Share Posted January 9, 2014 Hello magicshaw! My name is Borislav and I will be glad to help you solve your malware problem. Please note:If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.Make sure you read all of the instructions and fixes thoroughly before continuing with them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.Please follow the instructions here and then post your log files in a new reply in this thread: http://forums.malwarebytes.org/index.php?showtopic=9573 Link to post Share on other sites More sharing options...
Root Admin AdvancedSetup Posted January 20, 2014 Root Admin ID:780275 Share Posted January 20, 2014 Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread. Other members who need assistance please start your own topic in a new thread. Thanks! Link to post Share on other sites More sharing options...
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