Yontoo 2.051 Malware Virus

[no1filmfan]

Hello,

I current have found a malware virus on my laptop Yontoo 2.051. I have tried uninstalling it however, this does not work as an error appears saying "setup initialization error' at the top of the message bar 'tarma' installer. I have searched for this on my programs but cannot find it. I have looked for possible solution but no such joy. If anyone could help would be much appreciated thank you as my kapersky program has just picked this up and informed me.

[Maniac]

Hello no1filmfan and ! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Please follow the instructions here and then post your log files in a new reply in this thread:

http://forums.malwarebytes.org/index.php?showtopic=9573

[AdvancedSetup]

Please reply to Borislav if you still need assistance.

 

Thank you

[no1filmfan]

Hello no1filmfan and ! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

• If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
• I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
• Make sure you read all of the instructions and fixes thoroughly before continuing with them.
• Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
• Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
• Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Please follow the instructions here and then post your log files in a new reply in this thread:

http://forums.malwarebytes.org/index.php?showtopic=9573

 

Hi sorry about the late reply I have only just got round to looking at my laptop. I downloaded the anti-maleware program and it detected and went about fixing. However, after I did the update and restarted my computer home screen was black so I did a system restore on my computer to the previous day. Just to clarify should I have brought the software to fix the problem?

Sorry again

[no1filmfan]

 I am shown an uninstall option as before I was not. Would you try and uninstall it by this if you were me?

Thanks Again

[Maniac]

If you still want help, follow my instructions at the top.

[AdvancedSetup]

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