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Help requested to deal with infection by Trojan.Ransom and PUM.UserWLoad


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Your assistance is requested to deal with an infection on my Sony VAIO laptop.

 

On booting the machine on 3 Jan, a SysTray pop-up asked whether I wanted to 'backup my key for encrypted files', and a Windows Account Control window asked whether to allow cmd.exe to run C:\ProgramData\{$5096-7835-3933-7043-2539$}\4813394.exe - I declined both.  My McAfee Internet Security flagged up a GTI detection of Artemis!<fingerprint> on that same file; it has since flagged up further Artemis alerts with varying fingerprints.

 

The infection seems to be preventing any web access (although other protocols such as ping, ftp, smtp, still work), and IE10 will not run (or if I touch an email with web content, Outlook hangs), so I am having to download tools on to my home desktop machine and transfer them to the laptop by USB stick.

 

I have run MBAM, although it spends several minutes before giving up on web access trying to check for updates, so I have only been able to run with the reference rules from 275 days ago.  MBAM scanner reports detecting PUM.UserWLoad and Trojan.Ransom registry values in HKCU\SOFTWARE\Windows NT\Windows|Load, but these don't seem to get deleted upon reboot. 

MBAM also reported Trojan.Agents on a files C:\ProgramData\12746386487231648723648726384.exe, 2345234523452345.exe and 857499941.exe, which it says were quarantined and deleted successfully.  Although those files appear to have been removed from the \ProgramData\ folder, similarly named files (without the .exe extension) still exist in the following subfolders, all of which seem to be associated (similar datetime stamps):-

 

  C:\ProgramData\REGVIEW\ contains 12746386487231648723648726384 as well as a copy of the 4813394.exe previous mentioned at the top and identically sized files regview.exe and file1314.exe (which is hidden);

  C:\ProgramData\{$5096-7835-3933-7043-2539$}\ contains 857499941 as well regview.exe (slightly bigger) and file1314.exe (which is hidden);

  C:\ProgramData\GraphicsDriver\ contains 2345234523452345

 

I have run MBAM again (after a similar delay), and MBAM scanner still reports detecting PUM.UserWLoad and Trojan.Ransom registry values in HKCU\SOFTWARE\Windows NT\Windows|Load.

 

I have downloaded and run DDS.com, then transferred the logs back to my desktop and pasted them below.

 

Your help would be greatly appreciated.

 

 

 

 

DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 10.0.9200.16750
Run by User at 12:16:59 on 2014-01-06
Microsoft Windows 7 Professional   6.1.7601.1.1252.44.1033.18.3995.2335 [GMT 0:00]
.
AV: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {ADA629C7-7F48-5689-624A-3B76997E0892}
SP: McAfee Anti-Virus and Anti-Spyware *Disabled/Updated* {16C7C823-5972-5907-58FA-0004E2F9422F}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
FW: McAfee Firewall *Enabled* {959DA8E2-3527-57D1-4915-924367AD4FE9}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Program Files\AuthenTec TrueSuite\TrueSuiteService.exe
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k GPSvcGroup
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\System32\spoolsv.exe
C:\Windows\system32\svchost.exe -k WbioSvcGroup
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\system32\taskhost.exe
C:\Program Files\AuthenTec TrueSuite\TouchControl.exe
C:\Windows\system32\Dwm.exe
C:\Program Files (x86)\Sony\VAIO Boot Manager\ActiveDelayDeviceService.exe
C:\Windows\Explorer.EXE
C:\Program Files\AuthenTec TrueSuite\BioMonitor.exe
C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe
C:\Windows\system32\WLANExt.exe
C:\Program Files\Sony\VAIO Gate\VAIO Gate.exe
C:\Windows\system32\svchost.exe -k bthsvcs
C:\Program Files\Intel\WiFi\bin\EvtEng.exe
C:\Program Files\Intel\iCLS Client\HeciServer.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\jhi_service.exe
C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe
C:\Program Files\McAfee\MSC\McAPExe.exe
C:\Windows\system32\mfevtps.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe
C:\Windows\system32\rundll32.exe
C:\Windows\SysWOW64\rundll32.exe
C:\Windows\system32\rundll32.exe
C:\Program Files\Common Files\Intel\WirelessCommon\RegSrvc.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgr.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe
C:\Windows\system32\taskeng.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe
C:\Program Files (x86)\Sony\VAIO Control Center\VESMgrSub.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe
C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Windows\SysWOW64\DllHost.exe
C:\Program Files\Common Files\McAfee\SystemCore\mfefire.exe
C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Program Files\Sony\VAIO Power Management\SPMgr.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\System32\rundll32.exe
C:\Program Files\Sony\VAIO Smart Network\VSNService.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Sony\VAIO Smart Network\VSNClient.exe
C:\Windows\system32\SearchIndexer.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\igfxtray.exe
C:\Windows\System32\hkcmd.exe
C:\Windows\System32\igfxpers.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files (x86)\McAfeeMOBK\WrapperTrayIcon.exe
C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
C:\Program Files (x86)\Dolby Home Theater v4\pcee4.exe
C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe
C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe
C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\acrotray.exe
C:\Program Files\Common Files\McAfee\Platform\mcuicnt.exe
C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\CyberLink\Shared files\brs.exe
C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\PROGRAM FILES\SYNAPTICS\SYNTP\SYNTPHELPER.EXE
C:\Program Files (x86)\Intel\Bluetooth\BTPlayerCtrl.exe
C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe
C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe
C:\Program Files (x86)\Intuit\QuickBooks 2012\QBHelp.exe
C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\McAfee Online Backup\MOBK649backup.exe
C:\Program Files\Sony\VAIO Care\VCPerfService.exe
C:\Program Files (x86)\McAfee Online Backup\MOBK649backup.exe
C:\Program Files\Sony\VAIO Power Management\SPMService.exe
C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe
C:\Program Files\Sony\VAIO Improvement\vim.exe
C:\Program Files\Sony\VAIO Improvement\vim.exe
C:\Program Files\Sony\VAIO Care\VCSystemTray.exe
C:\Program Files\Sony\VAIO Update\VUAgent.exe
C:\Windows\system32\wuauclt.exe
C:\Program Files\Sony\VAIO Care\VCService.exe
C:\Program Files\Sony\VAIO Care\VCAgent.exe
C:\PROGRA~1\McAfee\MSM\McSmtFwk.exe
C:\Program Files\Sony\VAIO Care\listener.exe
C:\Program Files\Sony\VAIO Care\VCAdmin.exe
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\SearchFilterHost.exe
C:\Windows\system32\SearchProtocolHost.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = about:blank
uSearch Bar = Preserve
uProxyOverride = <local>
uWindows: Load = C:\Users\User\LOCALS~1\Temp\msauyri.scr
mWinlogon: Userinit = userinit.exe,
BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files\AuthenTec TrueSuite\x86\IEBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: Adobe PDF Conversion Toolbar Helper: {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\BingExt.dll
BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
BHO: SmartSelect Class: {F4971EE7-DAA0-4053-9964-665D8EE6A077} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
TB: Adobe PDF: {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEFavClient.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\BingExt.dll
mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIconLaunch.exe "C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe" 60
mRun: [Dolby Home Theater v4] "C:\Program Files (x86)\Dolby Home Theater v4\pcee4.exe" -autostart
mRun: [uSB3MON] "C:\Program Files (x86)\Intel\Intel® USB 3.0 eXtensible Host Controller Driver\Application\iusb3mon.exe"
mRun: [mcui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [iSBMgr.exe] "C:\Program Files (x86)\Sony\ISB Utility\ISBMgr.exe"
mRun: [Adobe Acrobat Speed Launcher] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrobat_sl.exe"
mRun: [Acrobat Assistant 8.0] "C:\Program Files (x86)\Adobe\Acrobat 10.0\Acrobat\Acrotray.exe"
mRun: [intel AT Service signup] c:\Program Files (x86)\Intel Corporation\Intel AT Service signup\IntelATServiceSignup.exe -launchonboot
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [intuit SyncManager] C:\Program Files (x86)\Common Files\Intuit\Sync\IntuitSyncManager.exe  startup
mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
mRun: [bDRegion] C:\Program Files (x86)\Cyberlink\Shared files\brs.exe
mRun: [mcpltui_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
mRun: [WD Drive Manager] C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrUI.exe
StartupFolder: C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Google.com.url
StartupFolder: C:\Users\User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\HpM3Util.exe
StartupFolder: C:\Users\User\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MONITO~1.LNK - C:\Windows\System32\RunDll32.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~2.LNK - C:\Program Files (x86)\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\QUICKB~1.LNK - C:\Program Files (x86)\Intuit\QuickBooks 2012\QBW32.EXE
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\SONYMS~1.LNK - C:\Program Files (x86)\Sony\MSS\3.0.271\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll
IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll
IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204



TCP: NameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{94D63E36-F1E9-47C1-B76B-4E18377D6325} : DHCPNameServer = 194.168.4.100 194.168.8.100
TCP: Interfaces\{94D63E36-F1E9-47C1-B76B-4E18377D6325}\341637161467961647F62756 : DHCPNameServer = 80.93.143.42 80.93.143.44
TCP: Interfaces\{94D63E36-F1E9-47C1-B76B-4E18377D6325}\3427F677E656D205C616A716D264275656D294E6475627E65647 : DHCPNameServer = 10.0.0.1 10.0.0.1
TCP: Interfaces\{94D63E36-F1E9-47C1-B76B-4E18377D6325}\3514C4140234F4E4655474E4940234143514021465941445F42554 : DHCPNameServer = 80.93.143.42 80.93.143.44
TCP: Interfaces\{94D63E36-F1E9-47C1-B76B-4E18377D6325}\6594547505F494E44523 : DHCPNameServer = 194.168.8.123 194.168.4.123
TCP: Interfaces\{94D63E36-F1E9-47C1-B76B-4E18377D6325}\8686F6E6F62737 : DHCPNameServer = 172.16.2.5 8.8.8.8
TCP: Interfaces\{94D63E36-F1E9-47C1-B76B-4E18377D6325}\8686F6E6F62737D2075726C69636 : DHCPNameServer = 172.16.2.5 8.8.8.8
Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files (x86)\McAfee\MSC\McSnIePl.dll
Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - C:\Program Files (x86)\Intuit\QuickBooks 2012\HelpAsyncPluggableProtocol.dll
Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\McIEPlg.dll
Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-BHO: TrueSuite Website Log On: {8590886E-EC8C-43C1-A32C-E4C2B0B6395B} - C:\Program Files\AuthenTec TrueSuite\IEBHO.dll
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-BHO: McAfee SiteAdvisor BHO: {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL
x64-BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\amd64\BingExt.dll
x64-BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll
x64-TB: McAfee SiteAdvisor Toolbar: {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
x64-Run: [RtHDVBg_Dolby] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4
x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /SONYAPO
x64-Run: [bTMTrayAgent] rundll32.exe "C:\Program Files (x86)\Intel\Bluetooth\btmshell.dll",TrayApp
x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
x64-Run: [McAfeeWrapperApplication] "C:\Program Files (x86)\McAfeeMOBK\WrapperTrayIcon.exe"
x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll
x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll



x64-Filter: application/x-mfe-ipt - {3EF5086B-5478-4598-A054-786C45D75692} - c:\Program Files\McAfee\MSC\McSnIePl64.dll
x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL
x64-Handler: dssrequest - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: intu-help-qb5 - {867FCB77-9823-4cd6-8210-D85F968D466F} - <orphaned>
x64-Handler: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\Program Files (x86)\McAfee\SiteAdvisor\x64\McIEPlg.dll
x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 iusb3hcs;Intel® USB 3.0 Host Controller Switch Driver;C:\Windows\System32\drivers\iusb3hcs.sys [2012-3-12 16152]
R0 mfehidk;McAfee Inc. mfehidk;C:\Windows\System32\drivers\mfehidk.sys [2011-8-15 782360]
R0 mfewfpk;McAfee Inc. mfewfpk;C:\Windows\System32\drivers\mfewfpk.sys [2011-8-15 343696]
R1 MOBK649Filter;MOBK649Filter;C:\Windows\System32\drivers\MOBK649.sys [2012-4-26 66040]
R2 ActiveDelayDeviceService;ActiveDelayDeviceService;C:\Program Files (x86)\Sony\VAIO Boot Manager\ActiveDelayDeviceService.exe [2012-4-26 78472]
R2 AMPPALR3;Intel® Centrino® Wireless Bluetooth® + High Speed Service;C:\Program Files\Intel\BluetoothHS\BTHSAmpPalService.exe [2012-1-9 659968]
R2 Bluetooth Device Monitor;Bluetooth Device Monitor;C:\Program Files (x86)\Intel\Bluetooth\devmonsrv.exe [2011-12-19 1014096]
R2 Bluetooth OBEX Service;Bluetooth OBEX Service;C:\Program Files (x86)\Intel\Bluetooth\obexsrv.exe [2011-12-19 1104208]
R2 BTHSSecurityMgr;Intel® Centrino® Wireless Bluetooth® + High Speed Security Service;C:\Program Files\Intel\BluetoothHS\BTHSSecurityMgr.exe [2012-1-11 135952]
R2 FPLService;TrueSuiteService;C:\Program Files\AuthenTec TrueSuite\TrueSuiteService.exe [2012-2-20 300360]
R2 HomeNetSvc;McAfee Home Network;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-17 328928]
R2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2012-4-26 13592]
R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-4-26 2429544]
R2 Intel® Capability Licensing Service Interface;Intel® Capability Licensing Service Interface;C:\Program Files\Intel\iCLS Client\HeciServer.exe [2012-2-2 628448]
R2 Intel® ME Service;Intel® ME Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\FWService\IntelMeFWService.exe [2012-4-26 127320]
R2 jhi_service;Intel® Dynamic Application Loader Host Interface Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\DAL\Jhi_service.exe [2012-4-26 162648]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2013-4-16 201304]
R2 McAPExe;McAfee AP Service;C:\Program Files\McAfee\MSC\McAPExe.exe [2013-10-17 178048]
R2 McMPFSvc;McAfee Personal Firewall Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-17 328928]
R2 McNaiAnn;McAfee VirusScan Announcer;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-17 328928]
R2 mcpltsvc;McAfee Platform Services;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-17 328928]
R2 McProxy;McAfee Proxy Service;C:\Program Files\Common Files\McAfee\Platform\McSvcHost\McSvHost.exe [2013-10-17 328928]
R2 mfecore;McAfee Anti-Malware Core;C:\Program Files\Common Files\McAfee\AMCore\mcshield.exe [2013-10-17 1025232]
R2 mfefire;McAfee Firewall Core Service;C:\Program Files\Common Files\McAfee\systemcore\mfefire.exe [2012-4-26 219272]
R2 mfevtp;McAfee Validation Trust Protection Service;C:\Windows\System32\mfevtps.exe [2012-4-26 182752]
R2 MOBK649backup;McAfee Online Backup Service;C:\Program Files (x86)\McAfee Online Backup\MOBK649backup.exe [2011-4-18 223544]
R2 SampleCollector;VAIO Care Performance Service;C:\Program Files\Sony\VAIO Care\VCPerfService.exe [2012-8-6 156672]
R2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2012-4-26 362840]
R2 VAIO Power Management;VAIO Power Management;C:\Program Files\Sony\VAIO Power Management\SPMService.exe [2012-4-26 535688]
R2 VSNService;VSNService;C:\Program Files\Sony\VAIO Smart Network\VSNService.exe [2012-4-26 967256]
R2 WDBtnMgrSvc.exe;WD Drive Manager Service;C:\Program Files\Western Digital\WD Drive Manager\WDBtnMgrSvc.exe [2008-7-24 118272]
R2 ZeroConfigService;Intel® PROSet/Wireless Zero Configuration Service;C:\Program Files\Intel\WiFi\bin\ZeroConfigService.exe [2011-12-8 594704]
R3 AMPPAL;Intel® Centrino® Wireless Bluetooth® + High Speed Virtual Adapter;C:\Windows\System32\drivers\AmpPal.sys [2012-1-9 195584]
R3 ATSwpWDF;AuthenTec TruePrint WBF Driver;C:\Windows\System32\drivers\ATSwpWDF.sys [2011-8-19 1050016]
R3 Bluetooth Media Service;Bluetooth Media Service;C:\Program Files (x86)\Intel\Bluetooth\mediasrv.exe [2011-12-19 1304912]
R3 cfwids;McAfee Inc. cfwids;C:\Windows\System32\drivers\cfwids.sys [2011-8-15 70112]
R3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2012-4-5 331264]
R3 iusb3hub;Intel® USB 3.0 Hub Driver;C:\Windows\System32\drivers\iusb3hub.sys [2012-3-12 356120]
R3 iusb3xhc;Intel® USB 3.0 eXtensible Host Controller Driver;C:\Windows\System32\drivers\iusb3xhc.sys [2012-3-12 788760]
R3 iwdbus;IWD Bus Enumerator;C:\Windows\System32\drivers\iwdbus.sys [2012-2-28 25496]
R3 mfeavfk;McAfee Inc. mfeavfk;C:\Windows\System32\drivers\mfeavfk.sys [2011-8-15 311120]
R3 mfefirek;McAfee Inc. mfefirek;C:\Windows\System32\drivers\mfefirek.sys [2011-8-15 519576]
R3 mfencbdc;McAfee Inc. mfencbdc;C:\Windows\System32\drivers\mfencbdc.sys [2013-11-26 411944]
R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-4-26 676968]
R3 SFEP;Sony Firmware Extension Parser;C:\Windows\System32\drivers\SFEP.sys [2012-1-16 14336]
R3 VCService;VCService;C:\Program Files\Sony\VAIO Care\VCService.exe [2012-10-12 54760]
R3 VUAgent;VUAgent;C:\Program Files\Sony\VAIO Update\VUAgent.exe [2013-4-16 1368624]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\BBSvc.EXE [2013-12-16 193696]
S2 CLKMSVC10_9EC60124;CyberLink Product - 2013/09/22 18:57:32;C:\Program Files (x86)\CyberLink\PowerDVD9\NavFilter\kmsvc.exe [2013-4-26 247768]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2013-9-11 105144]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2013-9-11 124088]
S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
S3 AMPPALP;Intel® Centrino® Wireless Bluetooth® + High Speed Protocol;C:\Windows\System32\drivers\AmpPal.sys [2012-1-9 195584]
S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.3.124.0\SeaPort.EXE [2013-12-16 247968]
S3 btmaux;Intel Bluetooth Auxiliary Service;C:\Windows\System32\drivers\btmaux.sys [2011-12-13 94720]
S3 btmhsf;btmhsf;C:\Windows\System32\drivers\btmhsf.sys [2011-12-13 747008]
S3 dmvsc;dmvsc;C:\Windows\System32\drivers\dmvsc.sys [2010-11-21 71168]
S3 e1yexpress;Intel® Gigabit Network Connections Driver;C:\Windows\System32\drivers\e1y60x64.sys [2009-6-10 281088]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 HipShieldK;McAfee Inc. HipShieldK;C:\Windows\System32\drivers\HipShieldK.sys [2013-10-17 197704]
S3 ibtfltcoex;ibtfltcoex;C:\Windows\System32\drivers\iBtFltCoex.sys [2011-12-14 60416]
S3 intaud_WaveExtensible;Intel WiDi Audio Device;C:\Windows\System32\drivers\intelaud.sys [2012-2-28 34232]
S3 mbamchameleon;mbamchameleon;C:\Windows\System32\drivers\mbamchameleon.sys [2014-1-4 36680]
S3 McAWFwk;McAfee Activation Service;C:\PROGRA~1\mcafee\msc\mcawfwk.exe [2012-4-26 225216]
S3 McComponentHostServiceSony;McAfee Security Scan Component Host Service for Sony;C:\Program Files (x86)\Sony\MSS\3.0.271\McCHSvc.exe [2012-3-30 237328]
S3 mfencrk;McAfee Inc. mfencrk;C:\Windows\System32\drivers\mfencrk.sys [2013-11-26 96112]
S3 MyWiFiDHCPDNS;Wireless PAN DHCP Server;C:\Program Files\Intel\WiFi\bin\PanDhcpDns.exe [2011-12-8 273168]
S3 RdpVideoMiniport;Remote Desktop Video Miniport Driver;C:\Windows\System32\drivers\rdpvideominiport.sys [2013-5-26 19456]
S3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-4-26 340072]
S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2013-5-26 57856]
S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2013-5-26 30208]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2013-4-17 1255736]
S3 WDC_SAM;WD SCSI Pass Thru driver;C:\Windows\System32\drivers\wdcsam.sys [2008-7-10 14464]
S4 McOobeSv;McAfee OOBE Service;C:\Program Files\Common Files\McAfee\McSvcHost\McSvHost.exe [2013-4-16 201304]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== Created Last 30 ================
.
2014-01-04 15:46:24    36680    ----a-w-    C:\Windows\System32\drivers\mbamchameleon.sys
2014-01-04 12:23:56    --------    d-----w-    C:\Users\User\AppData\Roaming\Malwarebytes
2014-01-04 12:23:46    --------    d-----w-    C:\ProgramData\Malwarebytes
2014-01-04 12:23:45    25928    ----a-w-    C:\Windows\System32\drivers\mbam.sys
2014-01-04 12:23:45    --------    d-----w-    C:\Program Files (x86)\Malwarebytes' Anti-Malware
2014-01-04 12:18:14    --------    d-----w-    C:\Users\User\AppData\Local\ElevatedDiagnostics
2014-01-04 12:10:08    --------    d-----w-    C:\Utilities
2014-01-04 12:09:19    --------    d-----w-    C:\Program Files (x86)\stinger
2014-01-03 21:31:02    --------    d--h--w-    C:\ProgramData\REGVIEW
2014-01-03 10:11:30    --------    d--h--w-    C:\ProgramData\{$5096-7835-3933-7043-2539$}
2014-01-03 09:39:09    --------    d--h--w-    C:\ProgramData\GraphicsDriver
2014-01-02 17:29:03    --------    d-----w-    C:\Users\User\AppData\Roaming\Xuim
2014-01-02 17:29:03    --------    d-----w-    C:\Users\User\AppData\Roaming\Xorita
2014-01-02 17:29:03    --------    d-----w-    C:\Users\User\AppData\Roaming\Utsera
2013-12-31 17:50:36    --------    d-----w-    C:\Users\User\AppData\Roaming\Xewaug
2013-12-31 17:50:36    --------    d-----w-    C:\Users\User\AppData\Roaming\Muufs
2013-12-31 17:50:36    --------    d-----w-    C:\Users\User\AppData\Roaming\Dauv
2013-12-31 17:49:44    --------    d-----w-    C:\Users\User\AppData\Local\{2E8208B2-08DE-5661-09CA-8B33E8667ADA}
2013-12-31 17:49:43    --------    d-----w-    C:\Users\User\AppData\Local\{34B98603-871F-A8C8-4C4C-8B2A2B10BD7E}
2013-12-26 09:53:44    167424    ----a-w-    C:\Program Files\Windows Media Player\wmplayer.exe
2013-12-26 09:53:44    164864    ----a-w-    C:\Program Files (x86)\Windows Media Player\wmplayer.exe
2013-12-26 09:53:44    12625920    ----a-w-    C:\Windows\System32\wmploc.DLL
2013-12-26 09:53:43    12625408    ----a-w-    C:\Windows\SysWow64\wmploc.DLL
2013-12-26 09:45:49    81408    ----a-w-    C:\Windows\System32\imagehlp.dll
2013-12-26 09:45:49    159232    ----a-w-    C:\Windows\SysWow64\imagehlp.dll
2013-12-26 09:45:48    3155968    ----a-w-    C:\Windows\System32\win32k.sys
2013-12-26 09:45:46    335360    ----a-w-    C:\Windows\System32\msieftp.dll
2013-12-26 09:45:45    301568    ----a-w-    C:\Windows\SysWow64\msieftp.dll
2013-12-26 09:45:27    2048    ----a-w-    C:\Windows\SysWow64\tzres.dll
2013-12-26 09:45:27    2048    ----a-w-    C:\Windows\System32\tzres.dll
2013-12-26 09:44:51    465920    ----a-w-    C:\Windows\System32\WMPhoto.dll
2013-12-26 09:44:51    417792    ----a-w-    C:\Windows\SysWow64\WMPhoto.dll
2013-12-26 09:44:47    230400    ----a-w-    C:\Windows\System32\drivers\portcls.sys
2013-12-26 09:44:47    116736    ----a-w-    C:\Windows\System32\drivers\drmk.sys
2013-12-26 09:43:05    202752    ----a-w-    C:\Windows\System32\scrrun.dll
2013-12-26 09:43:05    156160    ----a-w-    C:\Windows\System32\cscript.exe
2013-12-26 09:43:05    150016    ----a-w-    C:\Windows\System32\wshom.ocx
2013-12-26 09:43:05    121856    ----a-w-    C:\Windows\SysWow64\wshom.ocx
2013-12-26 09:43:04    168960    ----a-w-    C:\Windows\System32\wscript.exe
2013-12-26 09:43:04    141824    ----a-w-    C:\Windows\SysWow64\wscript.exe
2013-12-26 09:43:03    163840    ----a-w-    C:\Windows\SysWow64\scrrun.dll
2013-12-26 09:43:03    126976    ----a-w-    C:\Windows\SysWow64\cscript.exe
.
==================== Find3M  ====================
.
2013-12-11 19:37:27    71048    ----a-w-    C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-12-11 19:37:27    692616    ----a-w-    C:\Windows\SysWow64\FlashPlayerApp.exe
2013-11-26 22:07:44    10856    ----a-w-    C:\Windows\System32\drivers\mfeclnrk.sys
2013-11-26 22:07:22    96112    ----a-w-    C:\Windows\System32\drivers\mfencrk.sys
2013-11-26 22:07:02    411944    ----a-w-    C:\Windows\System32\drivers\mfencbdc.sys
2013-11-16 19:54:41    20992    ----a-w-    C:\Windows\jestertb.dll
2013-11-04 16:51:44    70112    ----a-w-    C:\Windows\System32\drivers\cfwids.sys
2013-11-04 16:46:34    343696    ----a-w-    C:\Windows\System32\drivers\mfewfpk.sys
2013-11-04 16:46:16    182752    ----a-w-    C:\Windows\System32\mfevtps.exe
2013-11-04 16:43:04    782360    ----a-w-    C:\Windows\System32\drivers\mfehidk.sys
2013-11-04 16:41:22    519576    ----a-w-    C:\Windows\System32\drivers\mfefirek.sys
2013-11-04 16:40:00    311120    ----a-w-    C:\Windows\System32\drivers\mfeavfk.sys
2013-11-04 16:39:20    179792    ----a-w-    C:\Windows\System32\drivers\mfeapfk.sys
2013-10-25 06:19:22    2241536    ----a-w-    C:\Windows\System32\wininet.dll
2013-10-25 06:17:57    3959808    ----a-w-    C:\Windows\System32\jscript9.dll
2013-10-25 06:17:52    67072    ----a-w-    C:\Windows\System32\iesetup.dll
2013-10-25 06:17:52    136704    ----a-w-    C:\Windows\System32\iesysprep.dll
2013-10-25 04:45:11    1767936    ----a-w-    C:\Windows\SysWow64\wininet.dll
2013-10-25 04:43:42    2877952    ----a-w-    C:\Windows\SysWow64\jscript9.dll
2013-10-25 04:43:38    61440    ----a-w-    C:\Windows\SysWow64\iesetup.dll
2013-10-25 04:43:38    109056    ----a-w-    C:\Windows\SysWow64\iesysprep.dll
2013-10-25 04:07:48    2706432    ----a-w-    C:\Windows\System32\mshtml.tlb
2013-10-25 03:41:01    2706432    ----a-w-    C:\Windows\SysWow64\mshtml.tlb
2013-10-25 03:17:49    89600    ----a-w-    C:\Windows\System32\RegisterIEPKEYs.exe
2013-10-25 02:49:34    71680    ----a-w-    C:\Windows\SysWow64\RegisterIEPKEYs.exe
2013-10-12 02:30:42    830464    ----a-w-    C:\Windows\System32\nshwfp.dll
2013-10-12 02:29:21    859648    ----a-w-    C:\Windows\System32\IKEEXT.DLL
2013-10-12 02:29:08    324096    ----a-w-    C:\Windows\System32\FWPUCLNT.DLL
2013-10-12 02:03:08    656896    ----a-w-    C:\Windows\SysWow64\nshwfp.dll
2013-10-12 02:01:25    216576    ----a-w-    C:\Windows\SysWow64\FWPUCLNT.DLL
.
============= FINISH: 12:17:39.70 ===============
 

 

 

 

 

.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Professional
Boot Device: \Device\HarddiskVolume3
Install Date: 03/04/2013 10:55:54
System Uptime: 06/01/2014 10:43:40 (2 hours ago)
.
Motherboard: Sony Corporation |  | VAIO
Processor: Intel® Core i5-3210M CPU @ 2.50GHz | N/A | 2501/100mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 299 GiB total, 235.815 GiB free.
D: is CDROM ()
E: is FIXED (NTFS) - 278 GiB total, 254.944 GiB free.
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP54: 06/12/2013 22:35:57 - Scheduled Checkpoint
RP55: 15/12/2013 14:04:38 - Scheduled Checkpoint
RP56: 23/12/2013 10:13:56 - Scheduled Checkpoint
RP57: 26/12/2013 09:46:00 - Windows Update
RP58: 02/01/2014 13:41:32 - Scheduled Checkpoint
.
==== Installed Programs ======================
.
????? Windows Live
?????? Windows Live
??????? ????????? Windows Live Mesh ActiveX ??? ?????????? ??????????
??????? ?????????? Windows Live Mesh ActiveX ??? ????????? ???????????
???????? ?????????? Windows Live
?????????? Windows Live
??????????? ?? Windows Live
???????????? Windows Live
ACID Music Studio 8.0
ActiveX-kontroll för fjärranslutningar för Windows Live Mesh
ActiveX ???????? ?? Windows Live Mesh ?? ?????????? ??????
Adobe Acrobat X Standard - English, Français, Deutsch
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Flash Player 11 Plugin
Adobe Reader X (10.1.8) MUI
Aloha TriPeaks
Altova XMLSpy® 2013 rel. 2 sp2 Professional Edition
ArcSoft WebCam Companion 4
AuthenTec TrueSuite
AuthenTec WinBio FingerPrint Software
Basic PAYE Tools - Real Time Information
BBC iPlayer Desktop
Bejeweled 3
Bing Bar
Build-a-lot 2
Chuzzle Deluxe
Contrôle ActiveX Windows Live Mesh pour connexions à distance
Control ActiveX Windows Live Mesh pentru conexiuni la distan?a
Controlo ActiveX do Windows Live Mesh para Ligações Remotas
CyberLink PowerDVD
D3DX10
Data Lifeguard Diagnostic for Windows
Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition
Dolby Home Theater v4
DVD Architect Studio 5.0
Evernote v. 4.5.2
FDUx86
FileZilla Client 3.7.3
Formant ActiveX programu Windows Live Mesh odpowiedzialny za obsluge polaczen zdalnych
Fotogalerija Windows Live
Galeria de Fotografias do Windows Live
Galeria fotografii uslugi Windows Live
Galerie de photos Windows Live
Galerie foto Windows Live
HP FWUpdateEDO2
HP Officejet Pro 8100 Basic Device Software
HP Officejet Pro 8100 Help
HP Update
HPDiagnosticAlert
Intel PROSet Wireless
Intel® Management Engine Components
Intel® OpenCL CPU Runtime
Intel® Processor Graphics
Intel® PROSet/Wireless for Bluetooth® + High Speed
Intel® PROSet/Wireless Software for Bluetooth® Technology
Intel® Rapid Storage Technology
Intel® USB 3.0 eXtensible Host Controller Driver
Intel® WiDi
Intel® Wireless Display
Intel® AT Service signup
Intel® PROSet/Wireless WiFi Software
Intel® Trusted Connect Service Client
Java Auto Updater
Java 7 Update 1
Java 7 Update 1 (64-bit)
Jewel Match 3
Jewel Quest II
Junk Mail filter update
Kontrolnik Windows Live Mesh ActiveX za oddaljene povezave
KUx86
Mahjongg Artifacts
Malwarebytes Anti-Malware version 1.75.0.1300
McAfee Internet Security
McAfee Online Backup
Media Go
Mesh Runtime
Microsoft .NET Framework 4.5.1
Microsoft Application Error Reporting
Microsoft Office Access MUI (English) 2010
Microsoft Office Access Setup Metadata MUI (English) 2010
Microsoft Office Excel MUI (English) 2010
Microsoft Office Home and Business 2010
Microsoft Office Office 64-bit Components 2010
Microsoft Office OneNote MUI (English) 2010
Microsoft Office Outlook MUI (English) 2010
Microsoft Office PowerPoint MUI (English) 2010
Microsoft Office Proof (English) 2010
Microsoft Office Proof (French) 2010
Microsoft Office Proof (Spanish) 2010
Microsoft Office Proofing (English) 2010
Microsoft Office Publisher MUI (English) 2010
Microsoft Office Shared 64-bit MUI (English) 2010
Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2010
Microsoft Office Shared MUI (English) 2010
Microsoft Office Shared Setup Metadata MUI (English) 2010
Microsoft Office Single Image 2010
Microsoft Office Word MUI (English) 2010
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.21022
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft Visual C++ 2010  x64 Redistributable - 10.0.40219
Microsoft Visual C++ 2010  x86 Redistributable - 10.0.40219
MSVCRT
MSVCRT Redists
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MSXML 4.0 SP2 Parser and SDK
Mystery P.I. - The London Caper
Notepad++
Ovládací prvek ActiveX platformy Windows Live Mesh pro vzdálená pripojení
Ovládací prvok ActiveX programu Windows Live Mesh pre vzdialené pripojenia
PlayStation®Network Downloader
PlayStation®Store
Poczta uslugi Windows Live
Podstawowe programy Windows Live
Pošta Windows Live
PYV_x86
QuickBooks
QuickBooks Pro 2012
Raccolta foto di Windows Live
Realtek Ethernet Controller Driver
Realtek High Definition Audio Driver
Realtek PCIE Card Reader
S?????? f?t???af??? t?? Windows Live
Security Update for Microsoft Excel 2010 (KB2826033) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2553284) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826023) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2826035) 32-Bit Edition
Security Update for Microsoft Office 2010 (KB2850016) 32-Bit Edition
Security Update for Microsoft Outlook 2010 (KB2837597) 32-Bit Edition
Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition
Shared C Run-time for x64
Skype™ 5.10
Sound Forge Audio Studio 10.0
SSLx64
SSLx86
St???e?? e?????? ActiveX t?? Windows Live Mesh ??a ap?µa???sµ??e? s??d?se??
Synaptics Pointing Device Driver
TriDef 3D (Sony) 2.0.5
Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition
Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589352) 32-Bit Edition
Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition
Update for Microsoft Office 2010 (KB2597087) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition
Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition
Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition
Update for Microsoft Office 2010 (KB2826026) 32-Bit Edition
Update for Microsoft Office 2010 (KB2850079) 32-Bit Edition
Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition
Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition
Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition
Update for Microsoft Word 2010 (KB2837593) 32-Bit Edition
Update Installer for WildTangent Games App
Uzak Baglantilar Için Windows Live Mesh ActiveX Denetimi
V3DPx86
VAIO - Microsoft Visual C++ 2010 SP1 Runtime 10.0.40219.325
VAIO 3D Portal
VAIO Care
VAIO Control Center
VAIO CPU Fan Diagnostic
VAIO Data Restore Tool
VAIO Easy Connect
VAIO Gate
VAIO Gate Default
VAIO Gesture Control
VAIO Improvement
VAIO Improvement Validation
VAIO Manual
VAIO Smart Network
VAIO Transfer Support
VAIO Update
VBMx86
VCCx64
VCCx86
Vegas Movie Studio HD Platinum 11.0
VGClientX64
VGClientX86
VHD
VIx64
VIx86
VMLx86
VPMx64
VSNx64
VSNx86
VSSTx64
VSSTx86
VU5x64
VU5x86
VWSTx86
WD Drive Manager (x64)
WildTangent Games
WildTangent Games App
Windows Live
Windows Live Communications Platform
Windows Live Essentials
Windows Live Fotótár
Windows Live Fotogalerie
Windows Live Fotogalleri
Windows Live Fotogaléria
Windows Live Fotograf Galerisi
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh - ActiveX-besturingselement voor externe verbindingen
Windows Live Mesh ActiveX-kontroll for eksterne tilkoblinger
Windows Live Mesh ActiveX-objekt til fjernforbindelser
Windows Live Mesh ActiveX-vezérlo távoli kapcsolatokhoz
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Meshin etäyhteyksien ActiveX-komponentti
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live Temel Parçalar
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Windows Liven asennustyökalu
Windows Liven sähköposti
Windows Liven valokuvavalikoima
XAMPP 1.8.1-0
.
==== Event Viewer Messages From Past Week ========
.
04/01/2014 19:27:18, Error: Microsoft-Windows-DistributedCOM [10016]  - The application-specific permission settings do not grant Local Launch permission for the COM Server application with CLSID  {C97FCC79-E628-407D-AE68-A06AD6D8B4D1}  and APPID  {344ED43D-D086-4961-86A6-1106F4ACAD9B}  to the user NT AUTHORITY\SYSTEM SID (S-1-5-18) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
04/01/2014 15:44:51, Error: Service Control Manager [7001]  - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:21:05, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {DC7EF8E1-824F-4110-AB43-1604DA9B4F40}
04/01/2014 15:21:05, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {C90134D2-4AE9-407A-919A-4A2EF09C6C51}
04/01/2014 15:19:02, Error: Service Control Manager [7001]  - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:17:41, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}
04/01/2014 15:17:40, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39}
04/01/2014 15:17:36, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}
04/01/2014 15:17:36, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}
04/01/2014 15:17:32, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}
04/01/2014 15:17:22, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}
04/01/2014 15:17:02, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  AFD CSC DfsC discache mfehidk MOBK649Filter NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf
04/01/2014 15:17:02, Error: Service Control Manager [7001]  - The McAfee Proxy Service service depends on the McAfee Firewall Core Service service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:17:02, Error: Service Control Manager [7001]  - The McAfee Firewall Core Service service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:17:02, Error: Service Control Manager [7001]  - The McAfee Anti-Malware Core service depends on the McAfee Validation Trust Protection Service service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error:  A device attached to the system is not functioning.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error:  A device attached to the system is not functioning.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The McAfee Validation Trust Protection Service service depends on the McAfee Inc. mfehidk service which failed to start because of the following error:  A device attached to the system is not functioning.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The McAfee Personal Firewall Service service depends on the Windows Firewall service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error:  A device attached to the system is not functioning.
04/01/2014 15:17:01, Error: Service Control Manager [7001]  - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error:  A device attached to the system is not functioning.
04/01/2014 14:03:13, Error: Microsoft-Windows-DistributedCOM [10005]  - DCOM got error "1084" attempting to start the service McNaiAnn with arguments "" in order to run the server: {395633B1-EED9-4DFC-B67F-9788B51C9F06}
04/01/2014 12:18:47, Error: Service Control Manager [7001]  - The Computer Browser service depends on the Server service which failed to start because of the following error:  The dependency service or group failed to start.
04/01/2014 12:17:20, Error: Service Control Manager [7026]  - The following boot-start or system-start driver(s) failed to load:  discache MOBK649Filter spldr Wanarpv6
04/01/2014 00:26:17, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the mfecore service.
03/01/2014 13:36:33, Error: Microsoft-Windows-WMPNSS-Service [14332]  - Service 'WMPNetworkSvc' did not start correctly because CoCreateInstance(CLSID_UPnPDeviceFinder) encountered error '0x80004005'. Verify that the UPnPHost service is running and that the UPnPHost component of Windows is installed properly.
03/01/2014 09:57:52, Error: Service Control Manager [7023]  - The Intel® PROSet/Wireless Zero Configuration Service service terminated with the following error:  %%-2147196306
01/01/2014 16:03:17, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Error Reporting Service service to connect.
01/01/2014 11:46:35, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the QBCFMonitorService service to connect.
01/01/2014 11:40:06, Error: Service Control Manager [7011]  - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ActiveDelayDeviceService service.
01/01/2014 11:39:35, Error: Service Control Manager [7043]  - The Windows Update service did not shut down properly after receiving a preshutdown control.
01/01/2014 11:33:03, Error: Service Control Manager [7009]  - A timeout was reached (30000 milliseconds) while waiting for the Windows Live ID Sign-in Assistant service to connect.
01/01/2014 11:33:03, Error: Service Control Manager [7000]  - The Windows Live ID Sign-in Assistant service failed to start due to the following error:  The service did not respond to the start or control request in a timely fashion.
.
==== End Of File ===========================
 

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Hello ep0cs and :welcome:! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

  • If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
  • I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
  • Make sure you read all of the instructions and fixes thoroughly before continuing with them.
  • Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
  • Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
  • Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.
One or more of the identified infections is related to a nasty rootkit component which is difficult to remove. Rootkits and backdoor Trojans are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Remote attackers use backdoor Trojans and rootkits as part of an exploit to gain unauthorized access to a computer and take control of it without your knowledge.

If your computer was used for online banking, has credit card information or other sensitive data on it, you should immediately disconnect from the Internet until your system is cleaned. All passwords should be changed immediately to include those used for banking, email, eBay, paypal and online forums from a CLEAN COMPUTER. You should consider them to be compromised. You should change each password by using a different computer and not the infected one. If not, an attacker may get the new passwords and transaction information. If using a router, you need to reset it with a strong logon/password so the malware cannot gain control before connecting again. Banking and credit card institutions should be notified of the possible security breach. Because your computer was compromised please read How Do I Handle Possible Identify Theft, Internet Fraud and CC Fraud?

Although the rootkit has been identified and may be removed, your PC has likely been compromised and there is no way to be sure the computer can ever be trusted again. It is dangerous and incorrect to assume that because this malware has been removed the computer is now secure. In some instances an infection may have caused so much damage to your system that it cannot be completely cleaned or repaired. The malware may leave so many remnants behind that security tools cannot find them. Many experts in the security community believe that once infected with this type of malware, the best course of action is to wipe the drive clean, delete the partition, reformat and reinstall the Operating System.

Please read:

Should you decide not to follow this advice, we will do our best to help clean the computer of any infections but we cannot guarantee it to be trustworthy or that the removal will be successful. If you wish to proceed, disinfection will require more time and more advanced tools.

Please let us know how you would like to proceed.

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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