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Can't seem to get the Malware off the computer no matter how many times I scan and remove it


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  • Root Admin

You really should enable your UAC (User Account Control) as its not a lot but does help some in alerting to a potential threat trying to launch.

 

Uninstall your older Adobe products and/or get updates for them so that they're up to date.

Please uninstall Microsoft Security Essentials as you are running AVG AntiVirus Free Edition 2013 I assume as your antivirus.  Running 2 different antivirus programs can cause problems.

 

Let me know if there is anything else then before we close up.

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  • 2 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!

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