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Laptop wont reboot after scan and infection removal


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This is my first time using malwarebytes and im using the 1.75 version. I have a window 7, 32 bit laptop. After I downloaded and quick scanned my laptop, it said it detected 136 malwares. So I removed all of them. Then after, a big tab popped up stating all the malwares and if they have been removed or need to reboot or not. Then a small tab popped up saying something like "URGENT!" and that I need to reboot my laptop. So I clicked ok and it rebooted up to the part of log in. AND I CAN'T LOG IN AFTER WORKS. I cant even click shut down on the screen and everything froze. Is this a viruse? What should I do??? Help please! thanks.

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  • Root Admin

Please visit this webpage and read the ComboFix User's Guide:

  • Once you've read the article and are ready to use the program you can download it directly from the link below.
  • Important! - Please make sure you save combofix to your desktop and do not run it from your browser
  • Direct download link for: ComboFix.exe
  • Please make sure you disable your security applications before running ComboFix.
  • Once Combofix has completed it will produce and open a log file.  Please be patient as it can take some time to load.
  • Please attach that log file to your next reply.
  • If needed the file can be located here:  C:\combofix.txt
  • NOTE: If you receive the message "illegal operation has been attempted on a registry key that has been marked for deletion", just reboot the computer.


 

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  • 3 weeks later...
  • Root Admin

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

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