Malwarebytes is blocking 66.45.56.109

[mrsomedude]

I installed malwarebytes to stop this thing from muting my chrome. It has worked but now I just want to remove it. It is some kind of malware that plays ads invisibly in the background and mutes them so you cant hear them. It cant do this anymore however it is still there and I would like to get rid of it. 

 

A screenshot is down below.

[RPMcMurphy]

Hello and welcome.  Please follow these guidelines while we work on your PC:

• Malware removal is a sometimes lengthy and tedious process. Please stick with the thread until I’ve given you the “All clear.”  Absence of symptoms does not mean your machine is clean! 

Please do not run any scans or install/uninstall any applications without being directed to do so.

Please note that the forum is very busy and if I don't hear from you within five days this thread will be closed.

  Please download Farbar Recovery Scan Tool and save it to your desktop.

 

Note: You need to run the version compatibale with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

Double-click to run it. When the tool opens click Yes to disclaimer.

Press Scan button.

It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.

The first time the tool is run, it makes also another log (Addition.txt). Please attach it to your reply.

[mrsomedude]

It says my post was too long. I have attached both files.

Addition.txt

FRST.txt

[RPMcMurphy]

Please do this next:

  Go to this page and download Malwarebytes Anti-Rootkit (MBAR)

• Unzip the contents to a folder in a convenient location.
• Open the folder where the contents were unzipped and run mbar.exe
• Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
• Click on the Cleanup button to remove any threats and reboot if prompted to do so.
• Wait while the system shuts down and the cleanup process is performed.
• Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
• MBAR will create logs that you will find in the same folder you found MBAR.exe.  Please post those for me to review.

[mrsomedude]

I ran it twice. It didn't prompt me to restart. The first time 1 malware was found, the second time none were found.

mbar-log-2013-12-13 (17-37-06).txt

mbar-log-2013-12-13 (17-57-47).txt

[RPMcMurphy]

Please do this next:

  Download Combofix from HERE, and save it to your desktop.  

**Note:  It is important that it is saved directly to your desktop**

--------------------------------------------------------------------
IMPORTANT - Disable your AntiVirus and AntiSpyware applications, usually via a right click on the System Tray icon. They may otherwise interfere with our tools. If you have difficulty properly disabling your protective programs, refer to this link
--------------------------------------------------------------------

Double click on ComboFix.exe & follow the prompts.

• If you have trouble, stop and post back.  Do not try to repeatedly run comboFix!
• When finished, it will produce a report for you.

.
Note: If after running ComboFix you receive a message stating, "Illegal Operation Attempted on a registry key that has been marked for deletion" rebooting your computer will resolve the problem.

Please include the following in your next post:

• ComboFix log

[mrsomedude]

Here is the log.

ComboFix.txt

[RPMcMurphy]

Are you still seeing those freqent IP blocks?  Please do this next:

   Please download AdwCleaner by Xplode and save to your Desktop.

• Double click on AdwCleaner.exe to run the tool.
  Vista/Windows 7/8 users right-click and select Run As Administrator.
• Click on the Scan button.
• AdwCleaner will begin...be patient as the scan may take some time to complete.
• After the scan has finished, click on the Report button...a logfile (AdwCleaner[R0].txt) will open in Notepad for review.
• The contents of the log file may be confusing. Unless you see a program name that you know should not be removed, don't worry about it. If you see an entry you want to keep, let me know about it.
• Copy and paste the contents of that logfile in your next reply.
• A copy of all logfiles are saved in the C:\AdwCleaner folder which was created when running the tool.

  You have this program installed, Malwarebytes' Anti-Malware (MBAM). Please update it and run a scan.

Open MBAM

• Click the Update tab
• Click Check for Updates
• If an update is found, it will download and install the latest version.
• The program will close to update and reopen.
• Once the program has loaded, select "Perform Full Scan", then click Scan.
• The scan may take some time to finish,so please be patient.
• When the scan is complete, click OK, then Show Results to view the results.
• Uncheck any entries from C:\System Volume Information, C:FRST\Quarantine or C:\Qoobox
• Make sure that everything else is checked, and click Remove Selected.
• When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
• The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
• Copy&Paste the entire report in your next reply.

Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

Please include the following in your next post:

• How is the computer running now?
• adwCleaner log

[mrsomedude]

MABM didn't detect anything after a full scan. I am still getting those IP blocks and it is still muting my chrome. I have attached the adwcleaner log.

AdwCleanerR1.txt

[RPMcMurphy]

Please do this next:

  Download TDSSKiller.zip and extract TDSSKiller.exe to your desktop

• Execute TDSSKiller.exe by doubleclicking on it.
• when the window opens, click on Change Parameters
• under ”Additional options”, put a check mark in the box next to “Detect TDLFS File System”
• click OK
• Press Start Scan
• If Malicious objects are found then ensure Cure is selected.  Important - If there is no option to "Cure" it is critical that you select "Skip"
• Then click Continue > Reboot now
• Once complete, a log will be produced in c:\. It will be named for example, TDSSKiller.2.7.1.0_19.01.2012_17.24.26_log.txt
• Post that log, please.

Please include the following in your next post:

• TDSSKiller log

[mrsomedude]

Here is the log.

TDSSKiller.2.8.16.0_15.12.2013_00.07.02_log.txt

[RPMcMurphy]

Are your issues specific to Chrome, or are they occuring with any browser?  Please do this next:

   Please download Junkware Removal Tool to your desktop.

• Shut down your protection software now to avoid potential conflicts.
• Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
• The tool will open and start scanning your system.
• Please be patient as this can take a while to complete depending on your system's specifications.
• On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
• Post the contents of JRT.txt into your next message.

Please include the following in your next post:

• JRT log

[mrsomedude]

Issues are just happening with chrome.

JRT.txt

[RPMcMurphy]

Please do this next:

  Go here to run an online scannner from ESET. Windows Vista/Windows 7 users will need to right click on their Internet Explorer shortcut, and select Run as Administrator

• Note: For browsers other than Internet Explorer, you will be prompted to download and install esetsmartinstaller_enu.exe. Click on the link and save the file to a convenient location. Double click on it to install and a new window will open. Follow the prompts.
• Turn off the real time scanner of any existing antivirus program while performing the online scan
• Tick the box next to YES, I accept the Terms of Use.
• Click Start
• When asked, allow the activex control to install
• Click Start
• Make sure that the option Remove found threats is unticked and the Scan Archives option is ticked.
• Click on Advanced Settings, ensure the options Scan for potentially unwanted applications, Scan for potentially unsafe applications, and Enable Anti-Stealth Technology are ticked.
• Click Scan
• Wait for the scan to finish
• When the scan is done, if it shows a screen that says "Threats found!", then click "List of found threats", and then click "Export to text file..."
• Save that text file on your desktop. Copy and paste the contents of that log as a reply to this topic.

Please include the following in your next post:

• ESET log

[AdvancedSetup]

Due to the lack of feedback this topic is closed to prevent others from posting here. If you need this topic reopened, please send a Private Message to any one of the moderating team members. Please include a link to this thread with your request. This applies only to the originator of this thread.

Other members who need assistance please start your own topic in a new thread. Thanks!