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Malwarebytes will not open. PLEASE HELP!


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My PC started acting really weird. I couldnt transfer files and it was freezing up. I tried to do a software restart and it froze doing that as well. So I had to do a hard reset twice before my PC booted up correctly. I thought I might have a virus or something and I realized. I havent seen my Malwarebytes scan reports in the morning anymore. So I tried to open Malwarebytes and nothing would happen. I disabled Norton Anti-Virus and tried opening up again and still no luck. So I uninstalled it and tried re-installing it. Still no luck. I then tried using the Chameleon mode and it seemed to get stuck at the "killing malware process". My next step I uninstalled it from the C drive and installed it on another drive I have. Still nothing. So I then rebooted in Safe Mode with Networking and tried all the above again. Still nothing. Chameleon mode seemed to go all the way through but I still couldnt open MAlwarebytes successfully. Please help!

DDS.txt

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:welcome:

 
Your Event Viewer shows some issues Service Control Manager along with some Windows OS issues.


1. Open the Start Menu.

2. In the white line (Start Search) area, type cmd

3. Right click on cmd (at top), and click on Run as administrator.
NOTE: To open a regular non-elevated command prompt window, just click on cmd instead.

4. Click on Continue in the UAC prompt.

At the command prompt type in Chkdsk /r <--Note the space, it needs to be there. tap enter

It should ask if you want to run check disk next time you restart. Select yes and tap enter.

Type in Exit.

Restart the computer and let check disk run.

 

Let me know how it's running now.

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  • 2 weeks later...
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