Computer Slow, Mouse Lag

SoShiny · October 6, 2013

I have recently been having a lot of issues with my PC. It freezes at random intervals (light doesn't come on keyboard when I press caps lock), the mouse lags around the screen and it performs badly. I'm running windows vista on a dell inspiron 530. I've ran scans with: Avast, malwarebytes, superantspyware and spybot search and destroy but all to no avail. I attempted to run a hijack this scan, I got a message telling me my system denied write access to the host file, I was running it as administrator at the time so it wasn't that, after I clicked OK it reached the end of the scan and I got the message: cannot find the C:\Program Files\Trend Micro\HiJack This\hijack.log file. Do you want to create a new file? Then yes no or cancel, no matter what I click I'm presented with an empty notepad document. Could anyone help me out.

SoShiny · October 6, 2013

DDS Log:

DDS (Ver_2012-11-20.01) - NTFS_x86

Internet Explorer: 9.0.8112.16502

Run by mum-dad at 20:59:33 on 2013-10-06

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.44.1033.18.3325.2021 [GMT 1:00]

.

AV: Lavasoft Ad-Watch Live! Anti-Virus *Disabled/Updated* {9FF26384-70D4-CE6B-3ECB-E759A6A40116}

AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C}

SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681}

SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: Spybot - Search and Destroy *Enabled/Updated* {9BC38DF1-3CCA-732D-A930-C1CA5F20A4B0}

SP: Lavasoft Ad-Watch Live! *Disabled/Updated* {24938260-56EE-C1E5-047B-DC2BDD234BAB}

.

============== Running Processes ================

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\atiesrxx.exe

C:\Windows\system32\SLsvc.exe

C:\Program Files\AVAST Software\Avast\AvastSvc.exe

C:\Windows\system32\WLANExt.exe

C:\Windows\System32\spoolsv.exe

C:\Program Files\SUPERAntiSpyware\SASCORE.EXE

C:\Program Files\Common Files\Adobe\ARM\1.0\armsvc.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Bonjour\mDNSResponder.exe

c:\Program Files\Microsoft SQL Server\MSSQL10.SQLEXPRESS\MSSQL\Binn\sqlservr.exe

C:\Program Files\Spybot - Search & Destroy 2\SDFSSvc.exe

C:\ProgramData\Skype\Toolbars\Skype C2C Service\c2c_service.exe

c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\Spybot - Search & Destroy 2\SDUpdSvc.exe

C:\Windows\System32\WUDFHost.exe

C:\Program Files\Spybot - Search & Destroy 2\SDWSCSvc.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\iPod\bin\iPodService.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Windows\system32\atieclxx.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\Windows Defender\MSASCui.exe

C:\Windows\RtHDVCpl.exe

C:\Windows\System32\wpcumi.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Plantronics\GameCom780\GameCom780.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Program Files\AVAST Software\Avast\AvastUI.exe

C:\Windows\ehome\ehtray.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\System32\mobsync.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k secsvcs

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

.

============== Pseudo HJT Report ===============

.

uWindow Title = Internet Explorer provided by Dell

uURLSearchHooks: {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - <orphaned>

mURLSearchHooks: {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - <orphaned>

BHO: Canon Easy-WebPrint EX BHO: {3785D0AD-BFFF-47F6-BF5B-A587C162FED9} - c:\program files\canon\easy-webprint ex\ewpexbho.dll

BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - c:\program files\microsoft office\office14\GROOVEEX.DLL

BHO: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll

BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Windows Live Messenger Companion Helper: {9FDDE16B-836F-4806-AB1F-1455CBEFF289} - c:\program files\windows live\companion\companioncore.dll

BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

BHO: {b2e293ee-fd7e-4c71-a714-5f4750d8d7b7} - <orphaned>

BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - c:\program files\microsoft office\office14\URLREDIR.DLL

BHO: CBrowserHelperObject Object: {CA6319C0-31B7-401E-A518-A07C3DB8F777} - c:\program files\dell\bae\BAE.dll

TB: Canon Easy-WebPrint EX: {759D9886-0C6F-4498-BAB6-4A5F47C6C72F} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll

TB: avast! Online Security: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - c:\program files\avast software\avast\aswWebRepIE.dll

EB: Canon Easy-WebPrint EX: {21347690-EC41-4F9A-8887-1F4AEE672439} - c:\program files\canon\easy-webprint ex\ewpexhlp.dll

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [skype] "c:\program files\skype\phone\Skype.exe" /minimized /regrun

uRun: [spybot-S&D Cleaning] "c:\program files\spybot - search & destroy 2\SDCleaner.exe" /autoclean

mRun: [Windows Defender] c:\program files\windows defender\MSASCui.exe -hide

mRun: [startCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe"

mRun: [RtHDVCpl] RtHDVCpl.exe

mRun: [WPCUMI] c:\windows\system32\WpcUmi.exe

mRun: [bCSSync] "c:\program files\microsoft office\office14\BCSSync.exe" /DelayServices

mRun: [GamecomSound] c:\program files\plantronics\gamecom780\GameCom780.exe

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [APSDaemon] "c:\program files\common files\apple\apple application support\APSDaemon.exe"

mRun: [sDTray] "c:\program files\spybot - search & destroy 2\SDTray.exe"

mRun: [avast] "c:\program files\avast software\avast\avastUI.exe" /nogui

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [DivXMediaServer] c:\program files\divx\divx media server\DivXMediaServer.exe

mRun: [DivXUpdate] "c:\program files\divx\divx update\DivXUpdate.exe" /CHECKNOW

mRun: [dellsupportcenter] "c:\program files\dell support center\bin\sprtcmd.exe" /P dellsupportcenter

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [iTunesHelper] "c:\program files\itunes\iTunesHelper.exe"

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\adobeg~1.lnk - c:\program files\common files\adobe\calibration\Adobe Gamma Loader.exe

uPolicies-Explorer: NoDriveTypeAutoRun = dword:145

mPolicies-Explorer: BindDirectlyToPropertySetStorage = dword:0

mPolicies-System: EnableUIADesktopToggle = dword:0

IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office14\EXCEL.EXE/3000

IE: Google Sidewiki... - c:\program files\google\google toolbar\component\GoogleToolbarDynamic_mui_en_950DF09FAB501E03.dll/cmsidewiki.html

IE: Se&nd to OneNote - c:\progra~1\micros~3\office14\ONBttnIE.dll/105

IE: {0000036B-C524-4050-81A0-243669A86B9F} - {B63DBA5F-523F-4B9C-A43D-65DF1977EAD3} - c:\program files\windows live\companion\companioncore.dll

IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll

IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\program files\microsoft office\office14\ONBttnIE.dll

IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - c:\program files\microsoft office\office14\ONBttnIELinkedNotes.dll

IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

LSP: c:\windows\system32\wpclsp.dll

.

INFO: HKCU has more than 50 listed domains.

If you wish to scan all of them, select the 'Force scan all domains' option.

.

TCP: NameServer = 192.168.1.254

TCP: Interfaces\{BB30D91E-A748-4AC8-B3B6-3F0136E4ECB4} : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{D4CC2447-30C4-4470-946C-EAB288CD786D} : DHCPNameServer = 192.168.1.254

TCP: Interfaces\{F66AFFA2-D1BA-447B-A05E-71FBD2195BDC} : DHCPNameServer = 192.168.1.254

Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - c:\program files\common files\microsoft shared\office14\MSOXMLMF.DLL

Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - c:\program files\skype\toolbars\internet explorer\skypeieplugin.dll

Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - c:\program files\common files\skype\Skype4COM.dll

Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - <orphaned>

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

Notify: SDWinLogon - SDWinLogon.dll

AppInit_DLLs= c:\progra~1\google\google~2\GOEC62~1.DLL

SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - c:\program files\microsoft office\office14\GROOVEEX.DLL

SEH: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - c:\program files\superantispyware\SASSEH.DLL

LSA: Security Packages = kerberos msv1_0 schannel wdigest tspkg

.

============= SERVICES / DRIVERS ===============

.

R0 aswRvrt;aswRvrt;c:\windows\system32\drivers\aswRvrt.sys [2013-8-2 49376]

R0 aswVmm;aswVmm;c:\windows\system32\drivers\aswVmm.sys [2013-8-2 177864]

R0 Lbd;Lbd;c:\windows\system32\drivers\Lbd.sys [2011-12-20 64512]

R1 aswSnx;aswSnx;c:\windows\system32\drivers\aswSnx.sys [2013-8-2 770344]

R1 aswSP;aswSP;c:\windows\system32\drivers\aswSP.sys [2013-8-2 369584]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2011-7-22 12880]

R1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2011-7-12 67664]

R2 !SASCORE;SAS Core Service;c:\program files\superantispyware\SASCore.exe [2013-5-23 119056]

R2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe [2013-4-24 217088]

R2 aswFsBlk;aswFsBlk;c:\windows\system32\drivers\aswFsBlk.sys [2013-8-2 29816]

R2 aswMonFlt;aswMonFlt;c:\windows\system32\drivers\aswMonFlt.sys [2013-8-2 66336]

R2 avast! Antivirus;avast! Antivirus;c:\program files\avast software\avast\AvastSvc.exe [2013-8-2 46808]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2008-6-26 21504]

R2 SDScannerService;Spybot-S&D 2 Scanner Service;c:\program files\spybot - search & destroy 2\SDFSSvc.exe [2013-8-2 1817560]

R2 SDUpdateService;Spybot-S&D 2 Updating Service;c:\program files\spybot - search & destroy 2\SDUpdSvc.exe [2013-8-2 1033688]

R2 SDWSCService;Spybot-S&D 2 Security Center Service;c:\program files\spybot - search & destroy 2\SDWSCSvc.exe [2013-8-2 171928]

R2 Skype C2C Service;Skype C2C Service;c:\programdata\skype\toolbars\skype c2c service\c2c_service.exe [2013-9-16 3273088]

R3 Plantronics_GameCom;PLTGC Interface;c:\windows\system32\drivers\PLTGC.sys [2012-12-25 1539072]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 SkypeUpdate;Skype Updater;c:\program files\skype\updater\Updater.exe [2013-6-21 162408]

S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2011-2-12 39272]

S3 fsssvc;Windows Live Family Safety Service;c:\program files\windows live\family safety\fsssvc.exe [2010-9-23 1493352]

S3 Lavasoft Kernexplorer;Lavasoft helper driver;c:\program files\lavasoft\ad-aware\kernexplorer.sys [2011-12-12 15232]

S3 SndTAudio;SndTAudio;c:\windows\system32\drivers\SndTAudio.sys [2010-3-9 23096]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2013-4-18 754856]

S4 AERTFilters;Andrea RT Filters Service;c:\windows\system32\AERTSrv.exe [2007-12-5 77824]

S4 DragonUpdater;COMODO Dragon Update Service;c:\program files\comodo\dragon\dragon_updater.exe [2013-4-19 2074760]

S4 GoogleDesktopManager-051210-111108;Google Desktop Manager 5.9.1005.12335;c:\program files\google\google desktop search\GoogleDesktop.exe [2008-6-18 30192]

S4 Lavasoft Ad-Aware Service;Lavasoft Ad-Aware Service;c:\program files\lavasoft\ad-aware\AAWService.exe [2011-12-12 2152720]

S4 MSSQLServerADHelper100;SQL Active Directory Helper Service;c:\program files\microsoft sql server\100\shared\sqladhlp.exe [2008-7-11 47128]

S4 pcCMService;pcCMService;c:\program files\common files\motive\pcCMService.exe [2012-11-19 369152]

S4 RsFx0105;RsFx0105 Driver;c:\windows\system32\drivers\RsFx0105.sys [2011-9-22 238696]

S4 SQLAgent$SQLEXPRESS;SQL Server Agent (SQLEXPRESS);c:\program files\microsoft sql server\mssql10.sqlexpress\mssql\binn\SQLAGENT.EXE [2011-9-22 370024]

S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]

.

=============== File Associations ===============

.

ShellExec: Opera.exe: open="c:\program files\opera\Launcher.exe" "%1"

.

=============== Created Last 30 ================

.

2013-10-06 18:03:58 60872 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{08fcf493-f7c3-4b61-874b-959cc1fa5741}\offreg.dll

2013-10-05 19:51:37 22856 ----a-w- c:\windows\system32\drivers\mbam.sys

2013-10-05 19:51:37 -------- d-----w- c:\program files\Malwarebytes' Anti-Malware

2013-10-05 19:31:15 -------- d-----w- c:\program files\My Dell

2013-10-04 23:04:01 -------- d-----w- c:\program files\GIMP 2

2013-10-04 16:21:40 -------- d-----w- c:\program files\iPod

2013-10-04 16:21:36 -------- d-----w- c:\programdata\188F1432-103A-4ffb-80F1-36B633C5C9E1

2013-10-04 16:21:36 -------- d-----w- c:\program files\iTunes

2013-10-04 15:12:43 7328304 ----a-w- c:\programdata\microsoft\windows defender\definition updates\{08fcf493-f7c3-4b61-874b-959cc1fa5741}\mpengine.dll

2013-10-02 19:07:32 -------- d-----w- c:\programdata\Oracle

2013-10-02 19:06:39 94632 ----a-w- c:\windows\system32\WindowsAccessBridge.dll

2013-09-29 10:27:48 -------- d-----w- c:\users\mum-dad\appdata\local\Infinitap

2013-09-29 10:26:47 -------- d-----w- c:\program files\Infinitap

2013-09-10 17:00:59 -------- d-----w- c:\users\mum-dad\appdata\roaming\Dell

2013-09-10 16:39:16 -------- d-----w- c:\programdata\PC-Doctor

2013-09-09 15:24:07 -------- d-----w- c:\programdata\Mozilla Firefox

2013-09-09 15:22:40 -------- d-----w- c:\program files\common files\DivX Shared

2013-09-09 15:21:28 -------- d-----w- c:\program files\DivX

2013-09-09 15:20:55 -------- d-----w- c:\programdata\DivX

.

==================== Find3M ====================

.

2013-10-02 19:09:49 71048 ----a-w- c:\windows\system32\FlashPlayerCPLApp.cpl

2013-10-02 19:09:49 692616 ----a-w- c:\windows\system32\FlashPlayerApp.exe

2013-10-02 19:06:28 868264 ----a-w- c:\windows\system32\npDeployJava1.dll

2013-10-02 19:06:28 790440 ----a-w- c:\windows\system32\deployJava1.dll

2013-08-30 07:48:13 177864 ----a-w- c:\windows\system32\drivers\aswVmm.sys

2013-08-30 07:48:12 770344 ----a-w- c:\windows\system32\drivers\aswSnx.sys

2013-08-30 07:48:12 49376 ----a-w- c:\windows\system32\drivers\aswRvrt.sys

2013-08-30 07:48:11 66336 ----a-w- c:\windows\system32\drivers\aswMonFlt.sys

2013-08-30 07:47:40 41664 ----a-w- c:\windows\avastSS.scr

2013-08-26 09:13:02 354656 ----a-w- c:\windows\system32\DivXControlPanelApplet.cpl

2013-08-07 22:54:02 94208 ----a-w- c:\windows\system32\dpl100.dll

2013-08-07 03:22:04 238872 ------w- c:\windows\system32\MpSigStub.exe

2013-08-02 04:09:35 1548288 ----a-w- c:\windows\system32\WMVDECOD.DLL

2013-07-25 02:32:35 1800704 ----a-w- c:\windows\system32\jscript9.dll

2013-07-25 02:26:10 1129472 ----a-w- c:\windows\system32\wininet.dll

2013-07-25 02:25:30 1427968 ----a-w- c:\windows\system32\inetcpl.cpl

2013-07-25 02:23:59 142848 ----a-w- c:\windows\system32\ieUnatt.exe

2013-07-25 02:23:58 420864 ----a-w- c:\windows\system32\vbscript.dll

2013-07-25 02:22:35 2382848 ----a-w- c:\windows\system32\mshtml.tlb

2013-07-17 19:41:34 2048 ----a-w- c:\windows\system32\tzres.dll

2013-07-13 08:45:19 4188160 ----a-w- c:\program files\GUTED1D.tmp

2013-07-10 09:47:00 783360 ----a-w- c:\windows\system32\rpcrt4.dll

2013-07-09 12:10:36 1205168 ----a-w- c:\windows\system32\ntdll.dll

.

============= FINISH: 21:00:44.43 ===============

Maniac · October 7, 2013

Hello SoShiny and :welcome: ! My name is Borislav and I will be glad to help you solve your malware problem.

Please note:

If you are a paying customer, you have the privilege to contact the help desk at Consumer Support. If you choose this option to get help, please let me know.
I recommend you to keep the instructions I will be giving you so that they are available to you at any time. You can save them in a text file or print them.
Make sure you read all of the instructions and fixes thoroughly before continuing with them.
Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.
Post your log files, don't attach them. Every log file should be copy/pasted in your next reply.
Do not perform any kind of scanning and fixing without my instructions. If you want to proceed on your own, please let me know.

Please post the content of Attach.txt .

SoShiny · October 7, 2013

Thanks for your help

Attach.txt:

.

UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.

IF REQUESTED, ZIP IT UP & ATTACH IT

.

DDS (Ver_2012-11-20.01)

.

Microsoft® Windows Vista™ Home Premium

Boot Device: \Device\HarddiskVolume3

Install Date: 18/06/2008 14:40:54

System Uptime: 06/10/2013 13:47:46 (8 hours ago)

.

Motherboard: Dell Inc. | | 0K216C

Processor: Intel® Core2 Duo CPU E4600 @ 2.40GHz | Socket 775 | 2400/200mhz

.

==== Disk Partitions =========================

.

C: is FIXED (NTFS) - 456 GiB total, 220.322 GiB free.

D: is FIXED (NTFS) - 10 GiB total, 5.667 GiB free.

E: is CDROM ()

G: is Removable

H: is Removable

I: is Removable

J: is Removable

.

==== Disabled Device Manager Items =============

.

==== System Restore Points ===================

.

RP1729: 06/10/2013 10:27:25 - Scheduled Checkpoint

.

==== Installed Programs ======================

.

7-Zip 9.20

Acrobat.com

Ad-Aware

Adobe AIR

Adobe Flash Player 11 ActiveX

Adobe Flash Player 11 Plugin

Adobe Photoshop Elements 2.0

Adobe Reader XI (11.0.04)

Adobe Shockwave Player 12.0

Alien Swarm

AMD APP SDK Runtime

AMD Catalyst Install Manager

Apple Application Support

Apple Mobile Device Support

Apple Software Update

Audacity 2.0.3

avast! Free Antivirus

Awesomenauts

BBC iPlayer Desktop

Bonjour

Browser Address Error Redirector

BT Desktop Help

BTHomeHub

Canon Easy-WebPrint EX

Canon IJ Network Scan Utility

Canon IJ Network Tool

Canon MP Navigator EX 3.0

Canon MP560 series MP Drivers

Canon MP560 series User Registration

Canon Utilities Easy-PhotoPrint EX

Canon Utilities My Printer

Canon Utilities Solution Menu

Catalyst Control Center - Branding

Catalyst Control Center Core Implementation

Catalyst Control Center Graphics Full Existing

Catalyst Control Center Graphics Full New

Catalyst Control Center Graphics Light

Catalyst Control Center Graphics Previews Common

Catalyst Control Center Graphics Previews Vista

Catalyst Control Center InstallProxy

Catalyst Control Center Localization All

Catalyst Control Center Localization Chinese Standard

Catalyst Control Center Localization Chinese Traditional

Catalyst Control Center Localization French

Catalyst Control Center Localization German

Catalyst Control Center Localization Hungarian

Catalyst Control Center Localization Italian

Catalyst Control Center Localization Japanese

Catalyst Control Center Localization Korean

Catalyst Control Center Localization Polish

Catalyst Control Center Localization Portuguese

Catalyst Control Center Localization Spanish

Catalyst Control Center Localization Thai

Catalyst Control Center Localization Turkish

ccc-core-static

ccc-utility

CCC Help Chinese Standard

CCC Help Chinese Traditional

CCC Help Czech

CCC Help Danish

CCC Help Dutch

CCC Help English

CCC Help Finnish

CCC Help French

CCC Help German

CCC Help Greek

CCC Help Hungarian

CCC Help Italian

CCC Help Japanese

CCC Help Korean

CCC Help Norwegian

CCC Help Polish

CCC Help Portuguese

CCC Help Russian

CCC Help Spanish

CCC Help Swedish

CCC Help Thai

CCC Help Turkish

CCleaner

Comodo Dragon

Compatibility Pack for the 2007 Office system

Counter-Strike: Condition Zero

Counter-Strike: Global Offensive

Counter-Strike: Source

D3DX10

Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition

Defraggler

Dell Driver Download Manager

Dell Getting Started Guide

DivX Setup

Don't Starve

Dota 2

EDocs

Engie Benjy - Time for Teamwork!

FileASSASSIN

Garfield's Typing Pal

Garry's Mod

Garry's Mod 13 Beta

GIMP 2.8.6

Google Desktop

GoToAssist Corporate

HiJackThis

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)

Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)

Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB945282)

Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946040)

Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946308)

Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB946344)

Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB947540)

Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB947789)

Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB948127)

Hotfix for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB951708)

Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB945282)

Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB946040)

Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB946308)

Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB947540)

Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB947789)

Hotfix for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB948127)

Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB945282)

Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB946040)

Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB946308)

Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB946344)

Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB946581)

Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB947540)

Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB947789)

Hotfix for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB951708)

iCloud

Intel® PRO Network Connections 12.1.11.0

iTunes

Java 7 Update 40

Java Auto Updater

JavaFX 2.1.1

Junk Mail filter update

LAME v3.99.3 (for Windows)

M4-78 Enhancement Project

Malwarebytes Anti-Malware version 1.75.0.1300

Mesh Runtime

Messenger Companion

Microsoft .NET Framework 3.5 SP1

Microsoft .NET Framework 4 Client Profile

Microsoft .NET Framework 4 Extended

Microsoft Application Error Reporting

Microsoft Chart Controls for Microsoft .NET Framework 3.5 (KB2500170)

Microsoft Flight Simulator 2004 A Century of Flight

Microsoft Office 2007 Service Pack 3 (SP3)

Microsoft Office Access MUI (English) 2010

Microsoft Office Access Setup Metadata MUI (English) 2010

Microsoft Office Excel MUI (English) 2010

Microsoft Office Groove MUI (English) 2010

Microsoft Office InfoPath MUI (English) 2010

Microsoft Office OneNote MUI (English) 2010

Microsoft Office Outlook Connector

Microsoft Office Outlook MUI (English) 2010

Microsoft Office PowerPoint MUI (English) 2010

Microsoft Office Professional Plus 2010

Microsoft Office Proof (English) 2010

Microsoft Office Proof (French) 2010

Microsoft Office Proof (Spanish) 2010

Microsoft Office Proofing (English) 2010

Microsoft Office Publisher MUI (English) 2010

Microsoft Office Shared MUI (English) 2007

Microsoft Office Shared MUI (English) 2010

Microsoft Office Shared Setup Metadata MUI (English) 2007

Microsoft Office Shared Setup Metadata MUI (English) 2010

Microsoft Office SharePoint Designer 2007 Service Pack 3 (SP3)

Microsoft Office Visual Web Developer 2007

Microsoft Office Visual Web Developer MUI (English) 2007

Microsoft Office Word MUI (English) 2010

Microsoft Silverlight

Microsoft SQL Server 2005 Compact Edition [ENU]

Microsoft SQL Server 2008

Microsoft SQL Server 2008 Browser

Microsoft SQL Server 2008 Common Files

Microsoft SQL Server 2008 Database Engine Services

Microsoft SQL Server 2008 Database Engine Shared

Microsoft SQL Server 2008 Management Objects

Microsoft SQL Server 2008 Native Client

Microsoft SQL Server 2008 RsFx Driver

Microsoft SQL Server 2008 Setup Support Files

Microsoft SQL Server Compact 3.5 SP1 Design Tools English

Microsoft SQL Server Compact 3.5 SP1 English

Microsoft SQL Server Database Publishing Wizard 1.3

Microsoft SQL Server VSS Writer

Microsoft Visual Basic 2008 Express Edition with SP1 - ENU

Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053

Microsoft Visual C++ 2005 Redistributable

Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Express Edition with SP1 - ENU

Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148

Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161

Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219

Microsoft Visual Studio Web Authoring Component

Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU

Microsoft Windows SDK for Visual Studio 2008 Headers and Libraries

Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for .NET Framework - enu

Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Web - enu

Microsoft Windows SDK for Visual Studio 2008 SP1 Express Tools for Win32

Microsoft Works

Microsoft XNA Framework Redistributable 4.0

MS Access 97 SP2

MSDN Library for Visual Studio 2008 Express Editions SP1

MSVCRT

NETGEAR WG311v3 PCI Adapter

Neverending Nightmares

OGA Notifier 2.0.0048.0

Opera Stable 16.0.1196.80

Paint.NET v3.5.11

Plantronics® GameCom 780 Software for Dolby® Headphone

Portal: First Slice

Python 3.1.1

Quake Live Mozilla Plugin

QuickTime

Realtek High Definition Audio Driver

Roxio Creator Audio

Roxio Creator Copy

Roxio Creator Data

Roxio Creator DE

Roxio Creator Tools

Roxio Express Labeler 3

Roxio Update Manager

Safari

Samsung Master

Security Update for 2007 Microsoft Office System (KB2288621)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2736416)

Security Update for Microsoft .NET Framework 3.5 SP1 (KB2840629)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2832407)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)

Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)

Security Update for Microsoft .NET Framework 4 Extended (KB2487367)

Security Update for Microsoft .NET Framework 4 Extended (KB2656351)

Security Update for Microsoft .NET Framework 4 Extended (KB2736428)

Security Update for Microsoft .NET Framework 4 Extended (KB2742595)

Security Update for Microsoft Excel 2010 (KB2760597) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2597973) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2687309) 32-Bit Edition

Security Update for Microsoft Office 2007 suites (KB2760411) 32-Bit Edition

Security Update for Microsoft Office 2010 (KB2687423) 32-Bit Edition

Security Update for Microsoft Office system 2007 (KB974234)

Security Update for Microsoft Outlook 2010 (KB2794707) 32-Bit Edition

Security Update for Microsoft Visual Basic 2008 Express Edition with SP1 - ENU (KB2251487)

Security Update for Microsoft Visual C++ 2008 Express Edition with SP1 - ENU (KB2251487)

Security Update for Microsoft Visual Web Developer 2008 Express Edition with SP1 - ENU (KB2251487)

Security Update for Microsoft Word 2010 (KB2760769) 32-Bit Edition

Segoe UI

Service Pack 2 for Microsoft Office 2010 (KB2687455) 32-Bit Edition

Service Pack 3 for SQL Server 2008 (KB2546951)

Shockwave

SimCity 2000® Special Edition

SimCity 3000 UK Edition

Skins

Skype Click to Call

Skype™ 6.6

Source Filmmaker

Source Multiplayer Dedicated Server

Source SDK

Source SDK Base 2007

Source SDK Base 2013 Multiplayer

Source SDK Base 2013 Singleplayer

Spybot - Search & Destroy

Sql Server Customer Experience Improvement Program

SQL Server System CLR Types

Star Wars Republic Commando

Star Wars® Knights of the Old Republic® II: The Sith Lords

Star Wars: Knights of the Old Republic

Star Wars: Knights of the Old Republic II

Steam

Stellarium 0.10.1

SUPERAntiSpyware

swMSM

Team Fortress 2

Team Fortress 2 Beta

Terraria

The Basement Collection

The Binding of Isaac

The Ultimate DOOM

Tribes: Ascend

Update for 2007 Microsoft Office System (KB967642)

Update for Microsoft .NET Framework 3.5 SP1 (KB2836940)

Update for Microsoft .NET Framework 3.5 SP1 (KB963707)

Update for Microsoft .NET Framework 4 Client Profile (KB2468871)

Update for Microsoft .NET Framework 4 Client Profile (KB2533523)

Update for Microsoft .NET Framework 4 Client Profile (KB2600217)

Update for Microsoft .NET Framework 4 Client Profile (KB2836939)

Update for Microsoft .NET Framework 4 Extended (KB2468871)

Update for Microsoft .NET Framework 4 Extended (KB2533523)

Update for Microsoft .NET Framework 4 Extended (KB2600217)

Update for Microsoft .NET Framework 4 Extended (KB2836939)

Update for Microsoft Access 2010 (KB2553446) 32-Bit Edition

Update for Microsoft Filter Pack 2.0 (KB2810071) 32-Bit Edition

Update for Microsoft Office 2007 Help for Common Features (KB963673)

Update for Microsoft Office 2007 suites (KB2596620) 32-Bit Edition

Update for Microsoft Office 2007 suites (KB2767849) 32-Bit Edition

Update for Microsoft Office 2007 System (KB2539530)

Update for Microsoft Office 2010 (KB2494150)

Update for Microsoft Office 2010 (KB2553157) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589298) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589370) 32-Bit Edition

Update for Microsoft Office 2010 (KB2589375) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760598) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760631) 32-Bit Edition

Update for Microsoft Office 2010 (KB2760758) 32-Bit Edition

Update for Microsoft Office 2010 (KB2794737) 32-Bit Edition

Update for Microsoft Office 2010 (KB2825640) 32-Bit Edition

Update for Microsoft Office Script Editor Help (KB963671)

Update for Microsoft OneNote 2010 (KB2810072) 32-Bit Edition

Update for Microsoft PowerPoint 2010 (KB2553145) 32-Bit Edition

Update for Microsoft Visio Viewer 2010 (KB2810066) 32-Bit Edition

Update for Microsoft Visual Studio Web Authoring Component (KB945140)

VC80CRTRedist - 8.0.50727.6195

Visual C++ 2008 x86 Runtime - (v9.0.30729)

Visual C++ 2008 x86 Runtime - v9.0.30729.01

Windows 7 Upgrade Advisor

Windows Live Communications Platform

Windows Live Essentials

Windows Live Family Safety

Windows Live ID Sign-in Assistant

Windows Live Installer

Windows Live Mail

Windows Live Mesh

Windows Live Messenger

Windows Live Messenger Companion Core

Windows Live MIME IFilter

Windows Live Movie Maker

Windows Live Photo Common

Windows Live Photo Gallery

Windows Live PIMT Platform

Windows Live Remote Client

Windows Live Remote Client Resources

Windows Live Remote Service

Windows Live Remote Service Resources

Windows Live SOXE

Windows Live SOXE Definitions

Windows Live UX Platform

Windows Live UX Platform Language Pack

Windows Live Writer

Windows Live Writer Resources

WinRAR 5.00 (32-bit)

.

==== Event Viewer Messages From Past Week ========

.

30/09/2013 18:32:13, Error: EventLog [6008] - The previous system shutdown at 18:03:42 on 30/09/2013 was unexpected.

29/09/2013 15:47:30, Error: EventLog [6008] - The previous system shutdown at 15:44:44 on 29/09/2013 was unexpected.

29/09/2013 11:21:50, Error: EventLog [6008] - The previous system shutdown at 11:01:00 on 29/09/2013 was unexpected.

29/09/2013 10:22:05, Error: EventLog [6008] - The previous system shutdown at 10:20:27 on 29/09/2013 was unexpected.

29/09/2013 09:47:32, Error: EventLog [6008] - The previous system shutdown at 09:45:13 on 29/09/2013 was unexpected.

29/09/2013 09:28:41, Error: EventLog [6008] - The previous system shutdown at 09:26:55 on 29/09/2013 was unexpected.

29/09/2013 08:29:46, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Windows Search service to connect.

29/09/2013 08:29:46, Error: Service Control Manager [7000] - The Windows Search service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

29/09/2013 08:28:39, Error: Server [2505] - The server could not bind to the transport \Device\NetBT_Tcpip_{D4CC2447-30C4-4470-946C-EAB288CD786D} because another computer on the network has the same name. The server could not start.

06/10/2013 13:48:00, Error: volmgr [49] - Configuring the Page file for crash dump failed. Make sure there is a page file on the boot partition and that is large enough to contain all physical memory.

06/10/2013 10:27:23, Error: volsnap [20] - The shadow copies of volume C: were aborted because of a failed free space computation.

06/10/2013 09:41:29, Error: EventLog [6008] - The previous system shutdown at 09:39:27 on 06/10/2013 was unexpected.

06/10/2013 09:15:17, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80071aa7: Security Update for Windows Vista (KB2876315).

06/10/2013 09:15:17, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80071aa7: Security Update for Windows Vista (KB2864063).

06/10/2013 09:15:17, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80071aa7: Cumulative Security Update for Internet Explorer 9 for Windows Vista (KB2870699).

06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_for_KB2876315_client~31bf3856ad364e35~x86~~6.0.1.2 () into Staged(Staged) state

06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_for_KB2876315_client_2~31bf3856ad364e35~x86~~6.0.1.2 () into Staged(Staged) state

06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_for_KB2870699~31bf3856ad364e35~x86~~9.1.1.0 () into Absent(Absent) state

06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_for_KB2870699_RTM~31bf3856ad364e35~x86~~9.1.1.0 () into Absent(Absent) state

06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_for_KB2864063_client~31bf3856ad364e35~x86~~6.0.1.1 () into Resolved(Resolved) state

06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_for_KB2864063_client_2~31bf3856ad364e35~x86~~6.0.1.1 () into Resolved(Resolved) state

06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_1_for_KB2876315~31bf3856ad364e35~x86~~6.0.1.2 () into Staged(Staged) state

06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_1_for_KB2870699~31bf3856ad364e35~x86~~9.1.1.0 () into Absent(Absent) state

06/10/2013 09:12:11, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_1_for_KB2864063~31bf3856ad364e35~x86~~6.0.1.1 () into Resolved(Resolved) state

06/10/2013 09:12:10, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_for_KB2876315~31bf3856ad364e35~x86~~6.0.1.2 () into Staged(Staged) state

06/10/2013 09:12:10, Error: Microsoft-Windows-Servicing [4375] - Windows Servicing failed to complete the process of setting package Package_for_KB2864063~31bf3856ad364e35~x86~~6.0.1.1 () into Resolved(Resolved) state

06/10/2013 09:11:03, Error: EventLog [6008] - The previous system shutdown at 09:08:38 on 06/10/2013 was unexpected.

06/10/2013 09:03:23, Error: Service Control Manager [7000] - The Spybot-S&D 2 Scanner Service service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.

06/10/2013 09:03:18, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.

05/10/2013 20:58:22, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD AswRdr aswRvrt aswSnx aswSP aswTdi aswVmm DfsC NetBIOS netbt nsiproxy PSched RasAcd rdbss SASDIFSV SASKUTIL Smb spldr tdx Wanarpv6 ws2ifsl

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service service which failed to start because of the following error: A device attached to the system is not functioning.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The Network Connections service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancilliary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning.

05/10/2013 20:58:22, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start.

05/10/2013 20:58:04, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030}

05/10/2013 20:57:30, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89}

05/10/2013 20:57:30, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E}

05/10/2013 20:57:30, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF}

05/10/2013 20:57:28, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF}

05/10/2013 20:57:21, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC}

05/10/2013 19:34:40, Error: EventLog [6008] - The previous system shutdown at 19:33:18 on 05/10/2013 was unexpected.

05/10/2013 11:26:31, Error: EventLog [6008] - The previous system shutdown at 11:24:32 on 05/10/2013 was unexpected.

05/10/2013 10:52:55, Error: EventLog [6008] - The previous system shutdown at 10:48:50 on 05/10/2013 was unexpected.

05/10/2013 09:13:32, Error: EventLog [6008] - The previous system shutdown at 09:11:12 on 05/10/2013 was unexpected.

05/10/2013 09:02:17, Error: EventLog [6008] - The previous system shutdown at 00:18:46 on 05/10/2013 was unexpected.

04/10/2013 23:49:52, Error: EventLog [6008] - The previous system shutdown at 23:48:14 on 04/10/2013 was unexpected.

04/10/2013 21:48:48, Error: EventLog [6008] - The previous system shutdown at 21:46:10 on 04/10/2013 was unexpected.

04/10/2013 15:49:51, Error: Service Control Manager [7023] - The Windows Modules Installer service terminated with the following error: The file cannot be opened transactionally, because its identity depends on the outcome of an unresolved transaction.

03/10/2013 22:00:24, Error: EventLog [6008] - The previous system shutdown at 21:58:55 on 03/10/2013 was unexpected.

03/10/2013 21:12:00, Error: EventLog [6008] - The previous system shutdown at 21:09:17 on 03/10/2013 was unexpected.

03/10/2013 19:34:23, Error: EventLog [6008] - The previous system shutdown at 19:32:23 on 03/10/2013 was unexpected.

03/10/2013 17:25:43, Error: EventLog [6008] - The previous system shutdown at 17:22:53 on 03/10/2013 was unexpected.

03/10/2013 15:43:53, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control.

02/10/2013 20:15:27, Error: Service Control Manager [7031] - The Apple Mobile Device service terminated unexpectedly. It has done this 1 time(s). The following corrective action will be taken in 60000 milliseconds: Restart the service.

02/10/2013 17:31:07, Error: EventLog [6008] - The previous system shutdown at 17:28:21 on 02/10/2013 was unexpected.

02/10/2013 16:39:02, Error: EventLog [6008] - The previous system shutdown at 16:37:40 on 02/10/2013 was unexpected.

01/10/2013 17:35:25, Error: EventLog [6008] - The previous system shutdown at 17:33:28 on 01/10/2013 was unexpected.

.

==== End Of File ===========================

SoShiny · October 7, 2013

I also get a reminder to restart by windows update every time I log on. When it reboots it states it is installing 3 updates. Then it states updates failed and reverting changes. Do you think this could be related?

SoShiny · October 7, 2013

?

Maniac · October 7, 2013

No, it is not. Please be patient.

Step 1

I notice that you are using more than one antivirus program.

Ad-Aware
avast! Free Antivirus

This is very dangerous, as multiple Antivirus programs can interfere with one another and actually allow more viruses to get through. It is important that only one antivirus program is running realtime protection. I recommend you to uninstall Ad-Aware . When you are ready, reboot your system.

Step 2

Please download Junkware Removal Tool to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista or Seven, right-mouse click it and select Run as Administrator.
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.

Step 3

Please download AdwCleaner by Xplode onto your desktop.

Close all open programs and internet browsers.
Double click on AdwCleaner.exe to run the tool.
Click on Clean.
Confirm each time with Ok.
Your computer will be rebooted automatically. A text file will open after the restart.
Please post the content of that logfile with your next answer.
You can find the logfile at C:\AdwCleaner[s1].txt as well.

Step 4

Launch Malwarebytes' Anti-Malware
Go to Update tab and select Check for Updates. If an update is found, it will download and install the latest version.
Go to Scanner tab and select Perform Quick Scan, then click Scan.
The scan may take some time to finish,so please be patient.
When the scan is complete, click OK, then Show Results to view the results.
Make sure that everything is checked, and click Remove Selected.
When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Copy&Paste the entire report in your next reply.

Extra Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts, click OK to either and let MBAM proceed with the disinfection process, if asked to restart the computer,please do so immediately.

In your next reply, post the following log files:

Junkware Removal Tool log
AdwCleaner log
Malwarebytes' Anti-Malware log

SoShiny · October 7, 2013

I though I'd un-installed that ages ago sorry. So just turn of real time protection on avast?

SoShiny · October 7, 2013

I'm noticing a lot of leftovers from previous infections in these logs imesh, mysearchdial, babylon.. etc. Probably good to get them of the system. JRT.txt:

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Junkware Removal Tool (JRT) by Thisisu

Version: 6.0.4 (10.06.2013:1)

OS: Windows Vista Home Premium x86

Ran by mum-dad on 07/10/2013 at 22:48:18.40

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

~~~ Services

~~~ Registry Values

Successfully deleted: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{B2E293EE-FD7E-4C71-A714-5F4750D8D7B7}

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}\\DisplayName

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}\\URL

Successfully repaired: [Registry Value] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\AboutURLs\\Tabs

~~~ Registry Keys

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\{1FDFF5A2-7BB1-48E1-8081-7236812B12B2}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\AppID\viprotocol.dll

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{4E92DB5F-AAD9-49D3-8EAB-B40CBE5B1FF7}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{79FB5FC8-44B9-4AF5-BADD-CCE547F953E5}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D}

Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\TypeLib\{74FB6AFD-DD77-4CEB-83BD-AB2B63E63C93}

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\conduit

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\mysearchdial

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\yahoopartnertoolbar

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\conduit

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\AppDataLow\software\mybabylon_english

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\conduit

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\protocols\handler\viprotocol

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\viprotocol.viprotocolole

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\viprotocol.viprotocolole.1

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{9BB47C17-9C68-4BB3-B188-DD9AF0FD2A59}

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B2E293EE-FD7E-4C71-A714-5F4750D8D7B7}

~~~ Files

Successfully deleted: [File] "C:\end"

~~~ Folders

Successfully deleted: [Folder] "C:\Users\mum-dad\appdata\locallow\conduit"

Successfully deleted: [Folder] "C:\Users\mum-dad\appdata\locallow\imeshbandmltbpi"

Successfully deleted: [Folder] "C:\Users\mum-dad\appdata\locallow\mediabarim"

Successfully deleted: [Folder] "C:\Users\mum-dad\appdata\locallow\mybabylon_english"

Successfully deleted: [Folder] "C:\Program Files\conduit"

~~~ Chrome

Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff

Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Google\Chrome\Extensions\pflphaooapbgpeakohlggbpidpppgdff

~~~ Event Viewer Logs were cleared

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Scan was completed on 07/10/2013 at 22:51:15.15

End of JRT log

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

SoShiny · October 7, 2013

I only have a AdwCleaner[s0] and a AdwCleaner[R0] in C:\AdwCleaner, which one do you need?

SoShiny · October 7, 2013

Malwarebytes Anti-Malware 1.75.0.1300

www.malwarebytes.org

Database version: v2013.10.07.12

Windows Vista Service Pack 2 x86 NTFS

Internet Explorer 9.0.8112.16421

mum-dad :: OWEN-STUART-PC [administrator]

07/10/2013 22:57:29

mbam-log-2013-10-07 (22-57-29).txt

Scan type: Quick scan

Scan options disabled: P2P

Objects scanned: 287351

Time elapsed: 8 minute(s), 43 second(s)

Memory Processes Detected: 0

(No malicious items detected)

Memory Modules Detected: 0

(No malicious items detected)

Registry Keys Detected: 0

(No malicious items detected)

Registry Values Detected: 0

(No malicious items detected)

Registry Data Items Detected: 0

(No malicious items detected)

Folders Detected: 0

(No malicious items detected)

Files Detected: 0

(No malicious items detected)

(end)

SoShiny · October 7, 2013

AdwCleaner[sO]:

# AdwCleaner v3.006 - Report created 07/10/2013 at 22:53:59

# Updated 01/10/2013 by Xplode

# Operating System : Windows Vista Home Premium Service Pack 2 (32 bits)

# Username : mum-dad - OWEN-STUART-PC

# Running from : C:\Users\mum-dad\Desktop\AdwCleaner.exe

# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\mum-dad\AppData\Local\PackageAware

Folder Deleted : C:\Users\Owen\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\Stuart\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\Administrator\AppData\LocalLow\Conduit

Folder Deleted : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

File Deleted : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\searchplugins\Mysearchdial.xml

File Deleted : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\user.js

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{28387537-E3F9-4ED7-860C-11E69AF4A8A0}

Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}

Key Deleted : HKCU\Software\Imesh

Key Deleted : HKCU\Software\AppDataLow\Software\mediabarim

Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\iMesh 1 MediaBar

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16502

-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\mum-dad\AppData\Roaming\Mozilla\Firefox\Profiles\xmrz7axt.default\prefs.js ]

[ File : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\prefs.js ]

Line Deleted : user_pref("browser.search.selectedEngine", "Mysearchdial");

Line Deleted : user_pref("browser.search.defaultenginename", "Mysearchdial");

-\\ Google Chrome v30.0.1599.69

[ File : C:\Users\mum-dad\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : icon_url

Deleted : search_url

Deleted : keyword

[ File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Deleted : homepage

Deleted : search_url

Deleted : urls_to_restore_on_startup

*************************

AdwCleaner[R0].txt - [3668 octets] - [07/10/2013 22:52:51]

AdwCleaner[s0].txt - [3657 octets] - [07/10/2013 22:53:59]

########## EOF - C:\AdwCleaner\AdwCleaner[s0].txt - [3717 octets] ##########

AdwCleaner[RO]:

# AdwCleaner v3.006 - Report created 07/10/2013 at 22:52:51

# Updated 01/10/2013 by Xplode

# Operating System : Windows Vista Home Premium Service Pack 2 (32 bits)

# Username : mum-dad - OWEN-STUART-PC

# Running from : C:\Users\mum-dad\Desktop\AdwCleaner.exe

# Option : Scan

***** [ Services ] *****

***** [ Files / Folders ] *****

File Found : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\searchplugins\Mysearchdial.xml

File Found : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\user.js

Folder Found : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Folder Found : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Folder Found C:\Users\Administrator\AppData\LocalLow\Conduit

Folder Found C:\Users\mum-dad\AppData\Local\PackageAware

Folder Found C:\Users\Owen\AppData\LocalLow\Conduit

Folder Found C:\Users\Stuart\AppData\LocalLow\Conduit

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Found : HKCU\Software\AppDataLow\Software\mediabarim

Key Found : HKCU\Software\Imesh

Key Found : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{70D46D94-BF1E-45ED-B567-48701376298E}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\AVG Secure Search

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\iMesh 1 MediaBar

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Found : HKLM\SOFTWARE\Classes\CLSID\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Extensions\{898EA8C8-E7FF-479B-8935-AEC46303B9E5}

Key Found : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{28387537-E3F9-4ED7-860C-11E69AF4A8A0}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{AE805869-2E5C-4ED4-8F7B-F1F7851A4497}

Key Found : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16502

-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\mum-dad\AppData\Roaming\Mozilla\Firefox\Profiles\xmrz7axt.default\prefs.js ]

[ File : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\prefs.js ]

Line Found : user_pref("browser.search.selectedEngine", "Mysearchdial");

Line Found : user_pref("browser.search.defaultenginename", "Mysearchdial");

-\\ Google Chrome v30.0.1599.69

[ File : C:\Users\mum-dad\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found : icon_url

Found : search_url

Found : keyword

[ File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\preferences ]

Found : homepage

Found : search_url

Found : urls_to_restore_on_startup

*************************

AdwCleaner[R0].txt - [3528 octets] - [07/10/2013 22:52:51]

########## EOF - C:\AdwCleaner\AdwCleaner[R0].txt - [3588 octets] ##########

Maniac · October 8, 2013

Please read my instructions again:

Double click on AdwCleaner.exe to run the tool.
Click on Clean.

SoShiny · October 8, 2013

When I open AdwCleaner v3.006 I'm presented with the option to scan clean, report and uninstall, scan and uninstall are the only 2 that work. I can scan, and then clean which is what I did. What do you mean exactly?

SoShiny · October 8, 2013

Right clicked on AdwCleaner, hit run as administrator, clicked "Scan" as it wouldnt let me click clean and it was colourless. Once the scan was complete I hit clean, it seemed to clean, I got a bunch of text boxes, clickinjg ok to all of them it restarted my computer, at which point it opened the log:

AdwCleaner[s1].txt:

# AdwCleaner v3.006 - Report created 08/10/2013 at 17:01:02

# Updated 01/10/2013 by Xplode

# Operating System : Windows Vista Home Premium Service Pack 2 (32 bits)

# Username : mum-dad - OWEN-STUART-PC

# Running from : C:\Users\mum-dad\Desktop\AdwCleaner.exe

# Option : Clean

***** [ Services ] *****

***** [ Files / Folders ] *****

Folder Deleted : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

Folder Deleted : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\Extensions\ndibdjnfmopecpmkdieinmbadjfpblof

***** [ Shortcuts ] *****

***** [ Registry ] *****

Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\App Management\ARPCache\{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}

***** [ Browsers ] *****

-\\ Internet Explorer v9.0.8112.16502

-\\ Mozilla Firefox v24.0 (en-US)

[ File : C:\Users\mum-dad\AppData\Roaming\Mozilla\Firefox\Profiles\xmrz7axt.default\prefs.js ]

[ File : C:\Users\Administrator\AppData\Roaming\Mozilla\Firefox\Profiles\peypiap5.default\prefs.js ]

-\\ Google Chrome v30.0.1599.69

[ File : C:\Users\mum-dad\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\Stuart\AppData\Local\Google\Chrome\User Data\Default\preferences ]

[ File : C:\Users\Administrator\AppData\Local\Google\Chrome\User Data\Default\preferences ]

*************************

AdwCleaner[R0].txt - [3668 octets] - [07/10/2013 22:52:51]

AdwCleaner[R1].txt - [1706 octets] - [08/10/2013 16:59:45]

AdwCleaner[s0].txt - [3797 octets] - [07/10/2013 22:53:59]

AdwCleaner[s1].txt - [1633 octets] - [08/10/2013 17:01:02]

########## EOF - C:\AdwCleaner\AdwCleaner[s1].txt - [1693 octets] ##########

I now have 2 [s-] Logs which both say "Option : Clean" The one above ([s1]) and this one ([s0])

# AdwCleaner v3.006 - Report created 07/10/2013 at 22:53:59

# Updated 01/10/2013 by Xplode

# Operating System : Windows Vista ™ Home Premium Service Pack 2 (32 bits)